Extremely slow service in drive through! No acknowledgement that your there. About to fall asleep…read morewaiting! Looks like I'll be researching a new bank in the near future... may look into e- banking!

This location is in a busy shopping center but it is still an easy in and out. They have drive thru…read moretellers and a drive thru atm. I have not been inside this branch. I just go through the drive thru and I haven't had any problems. I have not had to wait and I get through pretty quick.

Always professional. Easy to use. I have used 5/3 for 40 years. Just wish the had longer hours…read more Maybe Sundays.

I would go less than one star if possible! I opened an account less than a week ago and transferred…read moresome money from my previous bank and the check was marked as fraud. Rather than inform me they closed my account without telling me. Fast forward to two days trying to deal with this and I finally get a call in to them and they say within 30 days your accounts will be closed and you need to come get your balance. Do not bank with them if you don't have to! No apology or answer other than we can start you a new account if you like! Hard pass!!

I was a member of this bank for over 25 years. On 7/28/20 I went to this bank to deposit two checks…read moreinto my account. What I got was the worse in humain service a person could possibly get. First I was told I didn't have an account there. I present my ID to prove I did. I then was asked why was a check written to me from a large cooperation. I dont feel why I received a check is the business of the bank.I refused to answer a d re-asked to Deposit the checks into my account. I was told they needed to speak to management and returned with the same question that I refuse to answer. They refused to Deposit the checks as requested. I then asked to close my account and was told I needed to re-show my ID and wait for them to mail me a check. After a few angry words the teller went to speak to management yet again. Approval was granted to give me my check but not face to face with management to discuss my situation not to convince me to stay as a customer. I was a bit hurt by this and asked for everyones name and a corporate number. The number was given but no name. These people could careless about separating froma customer if over 25yrs