Amazing to work with, they get stuff done! We have worked with First Ohio Home Finance several…read moretimes before but this was a bit different. We were buying directly from a seller in another state and she wanted to close in less than a month. First Ohio made miracles happen! We closed in just 3 weeks and they communicated with us every step of the way. We would highly recommend First Ohio to anyone. And I'm sure we will use them again.

Buying a home can be a frustrating experience but that was not the case with First Ohio Home…read moreFinance Company. From our first interaction to the actual closing my husband and I were well informed of the process and timeline. The items that we needed to provide were clearly stated and everything was backed up in writing. While we experienced a few bumps along the way, because of the communication we had with First Ohio Home and our loan officer we never experienced the frustration we have before with different companies. We would highly recommend First Ohio Home Finance to anyone looking for a home loan. They took away the biggest stressor for me in the home buying process!

BUYER BEWARE. THIS COMPANY CHEATS ON-TIME PAYING, HIGH-CREDIT-SCORE CUSTOMERS. Chase's online…read moresystems often fail and you have to pay the fee. Twice CHASE's system failed to withdraw my automatic payment for my mortgage, and they charged me a fee but did not alert me by text, email or phone. This past month I just happened to open my account online and was shocked to see CHASE had returned my mortgage payment. I called them and asked why they did this and they said, "We can't say but maybe you had insufficient funds." I looked at my bank account and called my bank which verified there were sufficient funds. It took several calls before CHASE admitted they didn't know what happened. I asked them why didn't they, call, text, or email me when their system failed to get my payment. They told me I have to turn on the alert system otherwise CHASE won't let you know until after 30 days and your credit has been affected. (Does CHASE want to get their mortgage payments or just collect late fees...?) I paid my mortgage payment again and CHASE returned the late fee. THIS HAS HAPPENED TO ME TWICE IN THE LAST 4 YEARS. BUYER BEWARE.

our loan in Texas was with Chase, and we got some nice benefits from it. However, getting a home…read moreloan with Chase is a real pain. The loan in Texas was originally with another company.....Chase just happened to buy it from them. They really charge alot of fees, and the loan process takes FOREVER!! We will be getting a loan somewhere else and maybe they will buy our loan again..... I do miss the perks we had gotten before.

They don't understand the real estate market, and they are terrible to work with.read more

Tried to perform a simple account beneficiary change. I had all the information required. Their…read morecomputer system indicated our accounts were in different states even though all checks made by the employee indicated all our accounts had the same address. They never could figure it out, said we might be able to do it ourselves later after their tech guys figured it out. Called back later for them to say we needed to come in again to sign more papers, though we already had done that the day before. Useless PNC branch, close it down, and start over.

I'm very grateful that Heartland has helpful and caring bankers…read more Christie far exceeded my expectation in correcting my error. I am both humbled and amazed by her friendliness and dedication.

Friendly, personal service where you are recognized and greeted. Friendly, competent and helpful…read moretechnical support. It's nice to have a bank where you can get to know the staff because they stay.