I used this cab company twice in the last few days and the dispatcher was incredibly rude. I just…read morecalled again and the cab never came to the right location. I missed a call from the company and called right back as I see the cab driving by. The dispatcher was the absolutely rudest and most unprofessional person I have ever encountered and said she would not be sending a cab because I missed the call. I called back immediately while looking at the cab. I don't know how any business can function like this. I am a tourist in this city and this was the absolute worst. I'm spending a minimum of $30 a day on cabs while I am here and I would rather walk for an hour than give this company any business. Whoever owns this company needs to get their dispatchers in check. Absolutely horrific customer service.

My underage teen had to take a cab ride home from her part-time job. The driver did an average…read morespeed of 85km despite the limit always being between 40-60km. She says he was doing 40km over in some places. She felt extremely uncomfortable in the car and had him drop her off at a neighbours house. I left a private complaint hoping the owner would sort it out and speak to his driver. Paul Wilson asked me to call him and proceeded to defend his drivers every action.

Why did the rates go up to $25 to go from Midland to Port mcnicoll? That's outrageous for just a…read morestop! When it was only $16? An absolute rip off for a 5 min drive! Never again! I will NEVER use Central again!

Shame on Central Taxi of Midland Ontario and the driver of car 91 tonight…read more I have never been so angry and disgusted in my entire life. My daughter went out with friends this evening to a Halloween party and assumed if she drank too much she would be able to get a taxi to get home safely. Thankfully she had a friend with her or this could have turned out much differently. They called Central Taxi in midland. The driver of car 91 this evening showed up to get them and immediately started berating my daughter and went on and on about if she throws up in his car there would be an $80 charge to clean it. At this point no one cares about the extra fees the important thing was to get her home safe. (They were doing the responsible thing and not drinking and driving) She had said she felt sick she DID NOT get sick and told him multiple times if she needed to get sick she would tell him so he could pull over. Instead of bringing her and her friend home he kicked them out of his car and left them at a closed dark laundromat on young street in Midland. Now it has always been my understanding that if you have had to much to drink and need to get home safely you should call a taxi. Well my friends not when it comes to Central Taxi. At Central Taxi you can be assured that you are not safe and neither are your children. What kind of disgusting human being leaves two young women on the side of the road? What if she had of been alone? I am not condoning getting that drunk but it does happen and people drink to much...my daughter rarely drinks to intoxication and the one time she needs a cab this is how she is treated. There are tons of ads on the radio not to drink and drive and if you have been drinking to call a cab. Definitely don't call Central Taxi in Midland if you do. It's 3:20 am and my daughter and her friend are home safe because they were able to reach me to go get them and thank god for that because you certainly can't count on Central Taxi of Midland Ontario. They will leave you drunk and alone on the side of the road in the dark at 2:30 am because they don't want to have you feeling sick in their car.

Wonderful gentleman driver who was super accommodating to my request but was very disappointed that…read morethere were no COVID protocols put in place. Driver did not wear a mask ( it was hanging in mirror) and no plexi glass up. He seemed pretty busy so I'm sure there was no cleaning in between passengers. Also cash only so had to make extra stop to take money out ( but he was kind enough to do so)! I think company should consider pandemic protocols but otherwise good company!