My car broke down on the NJ Turnpike three days before Christmas. The local auto parts dealer…read morerecommended Scott's and I made my way there, arriving (limping in) just at 5:00. Wayne stayed over, diagnosed the problem, and dropped everything to fix it the next morning so we could be on our way home for Christmas. Wayne and his entire family could not have been friendlier or more helpful so I would highly recommend them, plus they charged us a fair price. As someone else said, if I lived in the area I'd bring them my car every time.

I was towed here by AAA for a flat tire. The staff was very friendly and helpful and they were able…read moreto plug my flat without trying to upsell me anything I didn't need. The value of the service was beyond measure and I would gladly return to this location for any of my upcoming repair needs.

I was traveling through town and the vehicle I rented got bumped and back bumper was dislodged…read moresome. I was stressed out about getting it fixed while here in Delaware. I went to 3 other places before coming here. The first two wouldn't look at it. The 3rd said come back in 5 hours. I went just 200 yards further and luckily found Newark Toyota World Collision Center. I walk in and two gentlemen greet me enthusiastically "How can we help?" I tell them my situation and how I'm here only today. One of the two, Sean says right away, "Let's go take a look!". I show Sean the damage. He uses his hand and knee some and literally fixes the entire issue! He completely resolved the issue in less than a minute! The other place was asking if I wanted to involve insurance. Sean and Newark Toyota World Collision Center literally resolved my issue and made my day! Sean and team rock! I highly highly recommend Newark Toyota World Collision Center for any bodywork.

In June 2023 I contact Newark ToyotaWorld about the SOS button for which I pay a subscription. It…read morehasn't worked properly since at least May 31st, 2023. They told me to contact the people who operate with the SOS Button. So, I went out to my Handicap Accessible 2020 Toyota Sienna and pressed the SOS button. A voice states that the SOS button is not active, press the button again within 5 seconds and someone will answer. So I did that, explained my dilemma and they said, "I show your account is active and I can see your location." I told them that I should not need to press the button twice in an emergency. They said take your car to Toyota. So I did, and Toyota said they can't do anything but if I pay $170 they'll diagnose it. I agree and it still doesn't work. Fast forward to January 2024, I am at ToyotaWorld about a different issue; Costco said they had to clean off a lot of rust on my wheel hub and main connectors, warning my wheels could come loose and come off while driving. I also told my service advisor about the SOS button still not working and that I've called a number of times and sent several emails about this issue as I paid $170 to have the SOS button diagnosed, etc. etc. and my headlights in auto will randomly turn off (not talking about switching between high and low beam). He says that'll be $170 for the SOS diagnostic and $170 for the headlights issue. I said NO, I paid for the SOS already and it still isn't working, and being the light are intermittently you'll take the $170 and say you couldn't get it to do as described. Today around 8:15 a.m. the service advisor called and said the cars ready, SOS button is fixed. A module just had to be reset. And the rust the tech saw was not a lot. I picked up my car around 10:30 -11:00 a.m.. requested a meeting with a manager and was told no one was available but either Jason or Derrick will call me in an hour or two. I got home and decided to check the SOS button. No lights on and when I pressed it, now I get nothing. I pressed it several times, it dead. And now it 13:30 and I still haven't received a call. I did also call the service advisor and left a message requesting a call back. No calls this far. I would find a different dealer, and I think I will in the future since they obviously don't care about their customers. Years ago I had a similar problem with them, finding them not trustworthy. Well, unless things change, I'll take my car to PA and pay sales tax to get away from the owners of Price and ToyotaWorld, since they're owned by the same people.

John, the owner, is extremely knowledgeable and very helpful in keeping my car running. My decision…read moreto have work done here is based on costs and availability in getting it serviced quickly.

Very reliable guy. Always pleasant and courteous. Reasonable prices. I would bring my car here each…read moretime and recommend anyone as well. From American and foreign, he does it all.

I got some work done on my truck today arrived @ 7 am and explained my problem to the tech although…read morethey were a bit short staffed he (Uzz) the tech made sure those who were there would be taken care of in a timely manner. He did a great job gett customers in and out and also relaying information back to customers who were waiting on site

Sorry to do this but had to update this. Our trusted relationship ended with a repair cost of a…read moreradiator due to what we thought was a leak. Instead the leak persisted and lexus told us that nothing was wrong with radiator but leak In hydraulic suspension. $1100 to find out wasn't ever the issue. Sad to write this but had to.

We brought our car in to have two tires replaced and rather than checking which tires leaked air…read moreand were defective with very low air, they simply replaced the wrong two tires and disposed of the two good ones. Then they charged me a second time to have additional new tires replaced.

I gave these people my truck on 2 occasions and got it back in worse shape than I gave it to them…read more They supposedly fixed a leak in my oil pan and elsewhere but removed all the transmission fluid in the process. I didn't find the issue until months later because I've been sick and haven't been driving the vehicle. Drove it 2 times and started having transmission issues that never were a problem. It was serviced by The GMC dealer in NC a few years back. And had no leaks Going into their shop. The guy up told me the had never pulled the engine from a truck like mine. Now I see why the disclaimer! The oil is even low so I'm not sure the even checked their work!

Great crew and they stand behind the work. No junk parts, they use OE when available.read more

WORST experience buying a car EVER! Vehicles are mostly the cheapest they can find at auction due…read moreto severe rust and mechanical problems, they do everything they can to sell it at the highest possible price without doing anything beyond getting it sold, hoping you don't notice gaping rust holes in frames you only see if you were on your back looking for them. Then to top it off these guys will break the law- running my credit without permission. It was the absolute worst experience I've had with any exchange of goods or services aside from the crooks who sent unqualified tile installers to my house 4 years ago but I digress. Stay away.

Lukas and Priscilla provided an excellent service! Mr. Lukas was very accommodating and helpful…read morewith all of our concerns and questions. This dealership is highly recommended! 10/10! Thank you for everything CarShow!

This company is the worst towing company the drivers are extremely rude & very racist... the…read morecommunication is horrible the owner is also rude they were cursing at us while our children were standing there... they didn't want to assist just all ...this is by far the worst towing company I've ever dealt with

My car was towed by them after an accident and they went above and beyond to help me recover my…read morebelongings from a car that could not be entered. This was a two day process that they did just to be helpful. Absolutely an amazing company!!!!!! They are wonderful!!!!+