Don't invest your money with United Bank! Brian Dean misrepresented himself and bank when i signed up for CD's! I expressly told him I wanted secure CD's and Dean enrolled my investment in callable CD's through Chase Bank and of course interest when down and they called CD's waste of my time and money! Invest with someone who cares! read more

This bank has the worst customer service I've ever dealt with and I use several banks. No one knows anything or can answer you questions and their famous response is "I just work here". They think they can talk over customers and have a very bad attitude with everyone. I won't be banking with them anymore. They also made a transaction from one account of mine to another without my permission and when I called to find out what's going on, the branch manager is "in a meeting with another client". I seem to see this problem in many reviews here. It's time they get shut down! read more

Unlike some of the larger corporate banks I've used in the area, This little one is really an awesome bank. They are not cookie cutter, they don't have the "big frills" of some of the larger (three letter) banks. They also don't have the nickel n' dime policies for every single thing like bigger banks. (monthly fees, costs for getting change, hidden monthly fees for online banking bs...) Unlike the bigger banks, where the turn around is high, tellers are fickle These tellers are established and aren't going anywhere. United will learn your face, they will know your name. Their goal is to get you and out with a smile...awesome. read more

United Bank on Fayette Street has been very helpful to me in providing great rates for IRA CDs transferred from other institutions. The personalized service has been a welcome change from my experiences elsewhere. Highly recommend! read more

AVOID THIS BANK AT ALL COSTS! I have been banking with United for years, so long in fact that my debit card was to expire this month. Realizing this, I went into this location to have a new card sent out. The teller, the one who looks like porky pig with glasses suctioned to his fat face, was rude from the get go I'm guessing because of my age and rudely assured me a new one was on the way. I waited all month for the card and it never came. So now it's expired and I started the voyage of trying to get some sort of customer service from United. Went to Fayette location, and the guy rudely tells me that I have to drive across town if I want help. Then I went to Van Vorhis and have been here for over and hour and the only time I have received any sort of aknowledgement is when I am being shuffled from waiting chair to waiting chair. Still waiting. Save yourself the headaches and bank with a real and helpful bank, not this sad excuse for a bisiness. The rudeness of the employees is what really floors me. DO NOT BANK HERE. read more