Absolute trash service, if picking a delivery services was optional I would take a blind turtle…read moreover this place. They never answer the office phone and the mail carrier is absolutely illiterate and can not read delivery instructions, even when they are left by the post office. You really should do better, what a disgrace.

They made me pick up some mail upfront instead of dropping it off in my PO BOX. When I received my…read moremail, the mail bubble envelope had obviously been cut away with scissors and stapled back together. They claimed that's how it was mailed, but I know for a fact that's not how it was mailed. They denied opening my mail, but beware.

Customer service is obviously dead. Went for passports brought all the documentation we could find…read more The passport website says that the offices can do a document search for a fee. I brought my checkbook. Website also says you don't need to submit a birth certificate if you have a valid US passport and a renewal form. I point out that what the website says does not match what I'm being told. The postal worker decides to pop an attitude, "let's get one thing straight right now we don't have anything to do with that website." First of all I really shouldn't have to detail why this is an unacceptable way to speak to a customer in any industry, second, you are a United States Post Office are you not. Then how do you not have anything to do with the information on the USPS website concering passports? I would have accepted "that site hasn't been updated in years" as an answer. I ask the lady for the postmasters name, and ask her to write down the documents she was telling me I needed to bring. Her response, "I'm not about to do any of that." What am I supposed to do, guess what documents I'm supposed to bring you, when the things you were telling me to bring are not things on either the passport application or website? Texarkana postmasters you should be ashamed of the way your employees treat the public. If customer service is dead, don't expect customer politeness to survive much longer.

Stopped in around 3:30pm yesterday with a dozen packages going all over the US. Some have already…read morereceived their packages 24 hours later. The staff here are professional and service is excellent!

I've about had it with how LITTLE Texarkana Postal workers care about Our packages. EVERY SINGLE…read moreBOX that is shipped with USPS arrives damaged!! This one was upside down and all the contents fell out of the box. In all the cities and states we've lived in, we've never had such poor service. When I order Amazon, 9 times out of 10, the package tracking says it will arrive one day, but the postal person thinks it's okay to make me wait a few extra days - grrrr

This is the slowest post office in two states. If you have to mail anything be ready to wait, they…read moreare in no hurry. I was told by one of their employees that they couldn't justify having two employees here.

So, me not being from Texarkana I find this building to be super cool. I didn't actually go into…read morethe post office for mail or parcels but simply visited for the building, which is right on the state line of Texas and Arkansas. It is a unique building with fantastic architecture and monuments all the way around. It is a cool spot to snap a few photos and take in some history. Be advised there is limited parking and the building is in the center of a roundabout.

Nice building but the slowest post office in the nation. They only have one clerk to serve everyone.read more