Machine doesn't work. It's on. It allows you to go they the process but the credit card/debit component doesn't process the payment- therefore unable to get the proper postage. We tried 2 different credit cards and one debit card to test it out and nothing Doesn't accept cash. There not enough supplies for the express mail and the priority mail. The shelfs are a mess and it looks like they have not been restocked. Sadly we had to leave without mailing anything out read more

United States Gov - Self service machine - Post Offices Near Me - Brownsville, Texas

I have had wonders mail men. Tha one that injured his arm and the young lady aré fenomenal. However whoever is delivering today to 355 Stillwell Bend Rd. Stovall's Creek is the worse I have ever experienced. The mail was shoved in such a way I could hardly take it out and crumbled. HEY if it doesn't fit bring it over like other mailman do read more

Very bad customer service who are not willing to help you work out actual problems. Unfortunately no one here was able to assist me. The lines are always very long. If you actually have places to go to or errands to run, I recommend you go to a different postal office. read more

It would be great if they answered the phone at the actual location, without having to call customer care. Have been trying to reach them for hours. read more

Walk inside to mail envelope off. Guy at desk asks if I have desk, I reply with no as I have a medical condition. He gives me "sorry can't help you". Like okay idiot. Texas has opened restrictions across the state. Maybe the postal office should offer masks to those who don't have any? I won't be back. read more

This place need to be remodeled and expanded. When you're in a hurry the line is usually really backed up so it can be frustrating. The parking is also limited. read more

United States Gov - Post Offices Near Me - Brownsville, Texas

My address is 5104 Farwest TRL and my mailbox where the packages are left does not open, the key broke and I do not know what to do. There are some packages that we have not been able to take out, the lock has to be fixed. They left me a new key but did not fix the lock so that it would work. Could you please fix it or open it to be able to retire what is in it? read more

They really should have zero stars.... Shipped a small package from NC to Brownsville. Upon arrival I noticed the box was crushed. When I opened it everything in the box was destroyed. It didn't have a lot of monetary value but they definitely had sentimental value. When I took it to the post office the lady at the window had no answers so she did the right thing and put me in contact with a supervisor. When the supervisor came out she asked me why the items were unwrapped... seriously? What was I supposed to do? She said because the box was opened she had no way to see if the items were packed correctly.. She asked me for photographs or receipts. They were my deceased fathers I told her.. she basically said too bad. When I asked her about the delivery date, which was two days off, she said that the delivery date is a guess that they get right 85% of the time. I wasn't asking for nothing more than the insured value and she gave me a blank stare and said good luck. No remorse. I will never use USPS again. read more

Wish I could give zero stars. Staff is incredibly unfriendly, the opposite of helpful, and, probably consistent of many felons, based on my experiences, and the experiences of people I know. I went in last month to ship a package of items I handmade for my family in Indiana. I packed everything myself, extremely carefully, using pages of an old book to pad the items. I wrote "fragile" on all six sides of the box. I paid 25 dollars to ship the package ground. When it arrived, the package had been opened and most of the items removed (two small glass bowls, some magnets, some coasters, a picture frame, some snacks, etc). In their place was an orange, wrapped in tissue paper, and an empty plastic bbq seasonings jar (not included when I shipped). All of the packing materials (paper) I used was missing and two pieces of what may be felt took their place. The package looks to have been resealed using about 50 yards of packing tape, smashed into the pavement, possibly run over by a semi, then handed to my mother, who didn't even know what she was expecting. Christmas ruined. F*ck this awful place. I hope whoever did this burns in hottest reaches of Hell. read more