This is a well-run Post Office with an excellent staff. Post Offices that get too large slow down,…read morewait times are too long and the staff has a hard time keeping up. This is never a problem at this post office.

Today I visited this post office for a passport job as per the appointment I had already made. It…read moreis not a large post office but located in a lovely place. I could feel the coziness when I entered the office, and everything looked in order. Soon I realized why the place is appealing and pleasant to visitors. Very professional, polite, and friendly staff are the backbone of every good memory you bring back with you after your job is accomplished. A gentleman who introduced himself when I asked his name as Anthony Brooks was handling all the visitors' jobs unilaterally. He was describing every single point a visitor may need to know before even they attempt to ask and was checking all documents and their contents with optimum precision and reminding them whatever needed to be added or changed. To provide a perfect job for every visitor, he had to go to the back part of their station and come back with the solution to satisfy the customers' requirements best. My job didn't take much time. However, I witnessed when he was handling other two customers' inquiries who had similar jobs ahead of me. I thought it was my commitment to let him and all dedicated individuals like him know that their devotion to their work and responsibilities are recognized. Let them know that their patience while handling customers with optimal care and respect and going above and beyond to make the jobs being carried as memorable pieces of art is getting noticed and admired. We all need to appreciate and recognize our community service providers in any positions they might serve the public. They are our community assets.

Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and…read morefriendly service .... Every stamp you could every want . They also have gift cards and greeting cards.

One of the best post offices I've been to in a long time. Great employees with a great post…read moremistress ! This is definitely what all post offices should strive to be like. I'll drive 25 min just to deal with these ladies.

it may sound absurd, but the germantown post office is literally famous at my dinner table for how…read morekind their employees are. my kid and i both regularly need to ship a thing or three for our businesses and we've gotten to know everyone who works here over the years as random customers. every time we're impressed with the decency and kindness on display. we talk about our post office experience at the dinner table with great excitement. it's a little hilarious but also very sincere, this team us the best.

Slow and staff is unprofessional and talks about customers and managers hide in the backread more

Tried calling. No one answered. The automated machine kept repeating options that had nothing to do…read morewith my concern. Said it texted me a link to give my tracking number. It did not text anything. Waste of time.

I could not put in zero stars, but honestly, this is -10 stars:…read more I used to think this was the nicest post office ever until I dropped off a package to send it to France. First, I had to pay nearly $25 to ship a tiny gift of far less value (okay-prices have gone up everywhere, so I accepted that!) The lady who helped me was friendly and checked that the info provided was okay etc, which was the case, so I paid. Then a week later, I RECEIVED MY OWN PACKAGE THAT I PAID $25 FOR BACK IN MY MAILBOX! When I went to the post office to complain, instead of an apology that my package would be late for my cousin's birthday due to an error of the post office, I was asked TO PAY AGAIN!!!!!!!!!!!!!!!!!! YOU CHARGE ME DOUBLE FOR YOUR MISTAKE. I AM BEYOND ANGRY. Rest assured, I will contact every post master in Montgomery County. I have always been a fan of USPS, but this is unprofessional and frankly, stupid and ridiculous.

Everyone is always so kind and helpful when you walk in. Service is always quick and professional!…read moreThis is the only post office I go to due to the quality of customer service I receive when I walk in.

Amazing service, knowledgeable people and continent location. I'd go out of my way if I had to so…read morethe Buckeystown team could help me get stuff done. Keep up the great work!

Amazing service and very friendly clerks. Delivered my package in well under a week to my friend.read more

Very attentive to customer concerns and questions. Very knowledgeable of postal products and prices…read morealong with shipping standards.

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.