Absolute nightmare - after jumping through numerous hoops finally told "NO Appointment is…read moreavailable" What a joke

trying to get benefits for my daughter. They set up 2 phone appointments and never called. I…read moreeventually went in person and they said I needed different paperwork than they told me to bring. after a month or so of waiting i called again and was told they had no confirmation of the application even being filed and I was told that I needed to make and appointment to bring in the paperwork that I took last time that they said was wrong. Here we are over 7 months later and still back at square one. The most incompetent people work here.

Friendly service, large entertainment area, giving back to our military is their #1 priority!…read moreSherri is a humorous bartender- come see her on Saturdays.

I've been a member here for a few months now and hadn't been able ot attend any events. We were…read moreable to finally have dinner here on Saturday where the special was something like cajun pasta with shrimp and sausage. We sat down and were immediately greeted. The service was amazing! The lady was running the bar area and all the tables so needless to say she was extremely busy but we couldn't tell because she still gave us individual attention. We will definitely eat here again .

As I was walking in to the courthouse I a police officer helping an older gentleman cross the road…read moreto his car. The officer and I made an eye contact, he nodded with a smile. Made me very happy. This is the second time I'm here for some business purpose. Everyone at this courthouse is very polite and friendly.

We had a wonderful Monday morning experience at the Frederick DMV. We made an appointment and…read moreshowed up a half hour early and they took us within minutes. Everyone and I mean everyone was friendly and helpful. A man named Rory was particularly helpful. People need to appreciate these hardworking people who have a challenging job day after day and come to work with a smile and positive attitude.

They hire driving instructors who are rude and loud and scream at the parents. I had to file a…read morecomplaint today because of the instructor my son had today. After waiting an hour and a half past our schedule time, I got a text saying report to counter S A. Like I know what that meant so I ran inside real quick to find out they said no that means instructors coming so I'm getting to the car and I see the instructor walking away and I said ma'am, are you looking for this car and she screamed at me get in the car. These people should not be around kids. This is the second time it happened same person.

So slow. No sense of urgency. The lines out the door and the guy just goes slower and slower. .read more

I cannot figure out how to delete my other post. I went in the day after the PO on 7th was closed…read moreand the staff was standing in a frigid branch the next day completely helping a line of people. I want to clarify that they do a phenomenal job, it's the 800 number for USPS that is horrendous. People at 7th street post office earn 5 stars....USPS number ...1 star.

I recently called the barracks to check on a roadway closure…read more I expected to be treated poorly as I was on the phone. Sadly, MSP phone interactions, in the past, have been disappointing and frustrating. To my surprise, the young woman, that answered the phone, was polite and courteous (what a nice surprise). Nice job MSP, keep up the good work!

I was recently appointed Personal Representative of my father"s Estate. Upon taking inventory of…read morehis residence, discovering personal property missing and talking to the insurance company, I contacted the MSP and a Trooper arrived and was both Professional, and Courteous.He was very attentive to detail and maintained the highest standard of the MSP. I was then and I am now very grateful to this man, he made me feel at ease and yet he is determined to see this property theft to the end. So Thank You!

We couldn't ask for better libraries in Frederick county! The programs are always well thought-out…read moreand varied (plenty of really good programs for adults, teens and kids!) The variety of books and media are extensive. I especially love some of the newly released books that they have at all of the libraries. We recently went to the Point of Rocks library to use the Memory Lab (which is a very nice service that the library offers) to use the equipment and digitize some videos. The librarians and the volunteer who helped us went above and beyond to make sure that everything worked well. We really appreciate everything that FCPL has to offer!!

Beautiful library,however there are only a few books in the manga or anime category. Its extremely…read moredisappointing bc my child has special needs and found a lot of joy looking through a large section at our old library. He loved reading,but now I have to search elsewhere which is very hard for me. I was told we can just put stuff on hold,but how can my kids find joy if they cant even browse through a decent section that is their passion?!