Had a Post Office Box there for 2 years, however, the conditions are getting worse there. First,…read morePostmaster when asked where the trash can was, she said someone did #2 in it where it sits in the lobby. The reason Post Office has Homeless People living behind the Post Office and they go inside the lobby after hours, sleep, use the bathroom on floor, the smell is terrible. They also sit up against the brick wall in the middle of the day time on the dirt and charge cell phones from the electric plugs n the wall outside. The outside drop box was broken into this past year also. With them using the inside, it will not be long before they break into the boxes on the wall after hours. They use to have a PIN Lock on the door, only Box Holders had the PIN number, however, when it broke, Postmaster at Cumberland stated the Post Office will not replace, it is against the Privacy Act. This is not true. No camera's inside the lobby and no camera's outside the lobby and Postmaster says, higher ups say it is against the privacy act. Every business has a camera inside and outside, it is not against the privacy act. Just another excuse by the Post Office. So what this Postmaster and higher ups are saying, it is against the law for homeowners to have outside camera's. They mop the floor with strong odor of Clorox and other chemicals every morning. With breathing problems and lung problems I gave up my box December 1, 2023, because this Post Office does not care about the health of others. Note, even though the Postmaster at Cumberland Post Office has breathing problems but she does not care about others. It is a shame like many retired Postal Worker are saying, the clerk at this location has to clean up poop and urine smell. Now that is a waste of government money when she has to clean the Post Office and wait on customers. Why don't they hired a Custodian for cleaning the office and lobby? So I have gone back to a regular mailbox at my home, except I have notified ChampVA, and they are mailing all my medications to my daughters house. They should clean their act up at this Post Office or close it.

We came here for passport services. You can make an appointment online, or they offer walk ins on…read moreTuesday, Wednesday and Thursday for one hour when they first open. Everything is really easily laid out for you. When you see the person at the passport office, you are then directed to the main area of the Post Office itself to purchase a money order and envelope. Easy Peasy. Everyone was pleasant and helpful. The decor, furniture, and ambiance is a little underwhelming but let's be real here...it doesn't matter.

I was a little leery from the outside, but this is close to where my dump of a hotel was located,…read moreso quite honestly it blends in. Come to find out this is a "CPU" Contract Postal Unit. According to the USPS, "A Contract Postal Unit (CPU) is a supplier-owned or supplier-leased site operated by the supplier, under contract to the Postal Service™ to provide postal services to the public at Postal prices." Perhaps that's why it looks a little run down. No matter to me; I mailed my stuff and was on my way. Their cut off times for pick-up are early. If you need a later pick-up, go to the main one on 312 Green St. Fayetteville, NC. They sell packing stuff, boxes and other misc inside.

Andy is as nice as he can be. Honest and hard working always trying to please the people he is…read moreworking for. I would tell you to stop by and taste the ice cream. He would say it is the real stuff!!

Terrible customer service. I remember it took almost a whole year just to get them to stop sending…read moremy mail to somebody else's mailbox. Now instead of every day. Getting somebody else's mail. I get their mail at least once a week. And hopefully they stopped getting mine because sometimes I don't know what people are getting because I win contest which the woman in charge couldn't comprehend, she also told me to tell the mailman about packages I was getting and I told her it's not my job, his eyes work. He sees the flag. Up in the product in the mailbox, not my address.I shouldn't have to walk out every single day.To tell him , figure it out in sorting!

I hate the mail service and that's why I rarely use it!! I was left a receipt telling me they tried…read moreto deliver a letter that I had to sign for. They said I could pick it up at the post office the following day. I went and they couldn't find it. They said the post man must have it. She told me to put the receipt in the box and tell him to leave it on my front door, I just had to sign it. I did. He got it out of the box and never left the package. Now he had to have it because the post office didn't. So now I'm pissed. It's been over a week to go from NY to NC. Total bullshit!!!

Staff is friendly, but they lost my envelope that I handed over to an employee that had tracking…read moreenabled and never got received by USPS. AVOID, they over price their shipping rates and materials, there are enough Qwik Pack & Ships in the area for the business to be competitive. TLDR; HIGH mark ups, terrible packing handling, AVOID

Manisha and the team at this Qwik Pack & Ship have been very helpful. As a small business owner, I…read morerely on them for a number of things such as shipping, packaging materials, and helpful tips for my home S&H experience. I have been going here for a long time. The staff there puts their best foot forward when assisting customers. Thank you for being a local helpful Qwik Pack & Ship.

Small post office with fast working employees. Mail clerk was helpful and got us a good price for…read morewhat we needed. Item arrived within 3 days cross country and refrigerated. Located around the corner from the coliseum, Walmart, and Airport.

I am very flexible. USPS are essential, so they must do better. However, we as people must practice…read moreempathy, and people who work there must learn to treat people the way they want to be treated. Do your job and watch your tone. Geeze!!

They try stealing packages very rude customer service I went to grab a package because I was told…read morethat my package could not be delivered and that I would have to pick it up at the post office and I tried to explain that and the women working there cut me off and told me that the package wasn't there so I go to another post office and they call the post office I was just at and got ahold of the manager and said my package was there and that I can come back and they will give me my package so I go back and the same women said "you're back" and I said yep and explained to her what I was told so she rolls her eyes and goes to the back and comes back with my package 15 min later with an attitude absolutely awful place

Delivery service sucks. Packages crammed into complex miniature mailboxes cause carrier too lazy to…read moreclimb three flights of stairs. Also packages not left at correct addresses. Twice this week alone packages for myself have been left at wrong doors and they're vacant apartments so never would have gotten them. They need to pay attention to recipient name and address. If I wasn't notified about a delivery by vendor I searched and found my expensive sheets one floor down at the door of a vacant apartment. For three years I've experienced nothing but issues and going there they're no help and most times RUDE

Great place to go if you are in a rush, there is almost never a line. It's probably because most…read morepeople don't even realize this post office is here (like I didn't until I attempted to Google one in the area). Extremely friendly and knowledgeable staff that will have you in and out in no time!

Kinda don't want to review this location as it almost feels like a secret location. The staff is…read morefriendly - amazingly friendly for a customer service organization - and the line moves quick without feeling rushed. Weird to say but this is my "go to" post office