Don't mail a package from the Post Office in Mamou or Reddell, especially overseas. The personnel there doesn't know much and they need more training. They over charged me for the shipping and now they don't want to give me a refund after the package was returned to me twice. I had to go to Lafayette to mail the package for a third time. The postal employees on Moss Street know what they're doing. read more

This is the most inefficient post office I've witnessed. 1 person working during lunch and they make you buy a roll of tape and boxes to ship anything. Are the boxes near the front? No they aren't. I walked out after waiting for 30 min behind 2 people and was told they couldn't use their own tape or a bag. Horrible. read more

I mailed some documents on June 5 it's June 18 it still in delivery. These are important retirement paperwork. This is why they are going out business. read more

There are always such kind workers. I have great & happy experience every time! rare for USPS, definitely a top location !

Very clean post office, they helper me change my address. I will be going to this one again.

This post office is simply horrible! We have had trouble with not getting our mail for months. Last week they didn't deliver our mail for two days. This week, Monday was a holiday but they haven't delivered our mail Tuesday or Wednesday (count the weekend days and Monday, that makes 5 days of mail undelivered!). Where I work we get mail EVERY day, even if it's just junk, we always get something so no way that I believe we went two days let alone 5 days with no mail. I have tried to call this branch at least a dozen times to find out what is going on but no one EVER picks up. read more

This post office is HORRIBLE. I hate that these types of gib business led are allowed to stay opened even if they screw over people. They "lost" an order and wouldn't answer the phone to even discuss where my lost order is! They can steal anything with no consequence. Disgusting . ZERO STARS read more

They were super friendly and extremely helpful. Definitely recommend if your looking for a fast and friendly post office.

I believe they take pride in providing poor customer service. If they close at 1:00 pm and you are in line they won't assist you. They justify it by saying they close at 1:00 pm. A real human would have compassion and show what customer service actually is. No regard for the value of your time. read more

This is the most unfriendly inconsiderate post office I have every encountered. We had a package that we have been waiting on for two month , when it finally arrived the address was missing an APT number. Was told by the 800 number we could pick it up at the post office . Went to the PO was told by the postal worker they didn't have the package, called the 800 number back was told the package was at this post office . So the next morning which was on a Saturday the same postal person said they didn't have time to look for it . Instead of arguing with the postal person ( there was a line waiting behind me) I went home called the 800 number again explained what happen was told to go back on Monday and they would note that the package was there. THAN on Sunday late afternoon get a text stating the package was sent back to sender, WTF. Now the positive 800 number is giving me some type of bull crap reason why ... NOTE the local post office will not answer there phone that's why we had to keep calling the 800 number . My main issue is the comment the postal person said I DONT HAVE TIME TO LOOK FOR IT , YOU WHERE IN HEAR YESTERDAY I STILL HAVE YOUE NUMBER IF I FIND IT I'Ll CALL YOU. read more

I always have a problem with this post office. They never answer the phone, no matter what time of the day that u call. I love my mailman and hate when he takes off because I never get all of my mail. Especially packages. This is the 3rd time that my package has gone missing with a substitute. I wonder why that is? read more

One of the better Post Offices I have ever visited. Great staff, who are very helpful, efficient, and friendly. Excellent line flow. they help you, and get you out the door and then move on to the next customer. Unlike many Post Offices, this place really runs effciently. Thank you Lafayette Post Office. read more

Went there to ship something. The clerk could not have been more arrogant and disrespectful. I asked him a simple questions about shipping options and then he got highly irritated and started talking down to me. Talked to his supervisor and he sent me to another clerk. The second clerk was more professional, but did not show any enthusiasm nor he made any effort to make me feel comfortable and welcome as a customer. It is not fair that people make an effort to go the store and give them their business (now I wish I had used the online method to ship) only to be treated this way. Horrible experience. read more

Had my stuff in the wrong color box. You can buy other boxes there, which is what I was going to do. The new box didn't have the self-adhesive sides (you don't need to tape it) and when I asked if they can give me like two 5-inch pieces of tape so I can tape up the box, they refused. Wanted me to buy an overpriced little roll of tape instead even though I just needed like 10 inches total. I went all the way there and left in a sour mood because of this, and I didn't get to mail my parcels. How is this 'customer service'? Ten inches of clear tape? Seriously?? And don't tell me about 'bring your own tape' or 'they don't supply it for free' and such BS, it would have been 2 little strips. Like that's going to put a dent in their 2 billion dollar loss, or whatever the number is these days that the taxpayer has to cough up every year so they can make $80 000 a year salaries. Well, USPS, take your tape and stick it up your ass. read more