The folks at the auburn location are always helpful, pleasant and courteous. They are transparent…read moreabout their prices and don't try to oversell services.

This is an excellent store with a very helpful staff that will go out of their way to help you…read more They provide mail boxes, shipping services and notary public services. I always feel welcome and like a good friend when I come here and that says a lot. I chose Pak Mail after an online search as I was getting ready to move to the area from Boston and I am so thankful to have chosen them to be my shipping center here in Auburn.

great folks!!! never had any problems!!! even when backed up, i have seen every customer treated…read morewith courtesy & respect!!! a very pleasent office to do business with!!!! speedy & efficient!!!!

These folks are great. They're so helpful and friendly. And went out of their way to support me in…read moregetting all the work done, with notary services, printing and shipping!

Do not ship from this store. If your shipment is damaged you will have a very difficult time…read morepursing your claim regardless of the insured amount. They are not certified packing experts. Poor management. Poor communication. Beware..!!!!

I have tried using this facility several times due to emergency situation however they are way way…read moreway overpriced and it has cost me well over $100 to mail small boxes. Today I wanted to mail an 8 x 10 picture frame, and they wanted to charge $47. I asked them to charge me for only the box and let me leave and the box that is valued anywhere else $1.79 tops cost me over $15.

My wife had to go here for a finger print session for Wells Fargo employment even though we live…read moreless than a mile from one in opelika. This took 45 minutes because employees in this ups store would not or did not know how to help with detailed directions that one must know to works the finger print device! Pathetic! And they had 8 employees working this store!

Each time I've visited this store, I've received nothing but excellent service. Today, Devin…read moreassisted me, and he was very courteous and efficient.

Fast friendly service with a smile! Krisalyn was patient and helped get me in and out.read more

The store was very nice and helpful! Krisalyn especially was very sweet and patient with me and got…read moreme the help I needed

It's nice to go up 1st Street to Ship with a package... it's so much better than going up to Ship…read morewithout a package.. .. Seriously it's nice to have a place in Sylacauga to return ship items by UPS instead of having to drive up to Chelsea Thanks for being here !

She solved a complicated situation very efficiently. I've done business with her several times. She…read moreis always so nice

Service and support Consistent, quick and creative attention…read more They never seem to be inpatient with my requests. I can always depend on them to be of assistance. Auburn is lucky to have them

Jessi was a huge help! I had to ship 8 big boxes full of crates with books inside from Opelika, AL…read moreto NJ. I'm recovering from a wrist surgrey and can not lift much. Jessi packed it all up and made it easy. The customer service at this location is awesome!!!