The place is packed. Employees busy talking to each other. All I needed to do is drop off package…read moreand get a receipt. So did most in line. But for the 5 th time your scanner in lobby was down and unable to print. NEED PAPER??? NEED FIXING????. Moved here five years ago and this is the most unmanned slowest postal office I have ever been to. My mail people who deliver mail are awesome. But for the size of Lafayette this is ridiculous. Faster service more people stepping up to help at about any other post office. 4 counters with only one person manning. This makes the second time in a week. A lady did come out and help she saw where machine could not print.went to other and scanned. Then got it to print lady standing behind me said good maybe this time it will work, it never works here. I did not stay to see......check your machines, when there is a line have people come from back to help. Lafayette deserves a top notched postal service. If other postal services don't have long waits and better qualified people to help man the desks. Lafayette should as well."'

The counter clerks are all very friendly and helpful. The lobby is open 24/7 and you can buy…read morepostage for letters and packages at a self-serve machine, and almost all the time it's working.

I highly recommend creating a Pirate Ship account, which is free to all, for corporate discount…read morerates on post. This is a good location, very friendly staff, knowledgeable and doing their best in a poorly funded government agency that really showcases the best and worst of our democracy. Annoying to see stamps become insanely expensive without any way to save on holiday postcards.

since a couple if retirements a few years back, this location has been incredibly…read moremismanage--actually unmanaged is more accurate. The 2 usual male employees are sloven in appearance, unprofessional [Mark uses expletives with customers and condescends with foreigners], and so LOUD. Work avoidance is so common with them, I prefer the kiosk...which incidentally is out of paper quite often. 3/30/26: they kept the iron curtain down with customers waiting at 9:15am [a full hour+ past opening time]. Get new people in here!

Frustrating parking with typical campus locations but an essential for students and staff, was able…read moreto quickly drop off my box, I also highly recommend everyone use pirate ship for all shipping needs. It is open to public label making without subscription and offers corporate rates which are big savings during the holidays and most anytime. There's some value for larger items but FedEx and USPS often have lower prices for items under two pounds.

Terrible post office. I'd give 0 star if I can. Lost my package twice and it always took forever…read morefor them to pick up the phone. Said they were going to follow up but I NEVER heard anything back about my lost packages. Avoid UPS at all cost. Insure your packages if UPS is your only choice.

I really like our local Post Office. The people who work there are always very helpful and cheery…read more I do a fair amount of shipping and they help me find the best deal on shipping, and help with figuring out the forms when something has to go overseas. When I think about what a a good deal it is compared with UPS and Fedex, there is just no comparison. The Priority is an excellent deal and their tracking and e-mail notification really help me easily let the customer know where the package is. Yay Brookston Post Office! Save your local Post Office! Send a package or a letter!

The friendliest and quickest post office in the land. Always helping out customer no matter what…read morethe question.

Some places should be reviewed just so that they're listed. The United States Post Office in New…read moreRichmond, IN (47967) is just such a place. Worthy of note is the post office's unashamed embrace of the town name 'Hickory', the fictional town made famous by the movie _Hoosiers_. Many of the street scenes from the movie were filmed in New Richmond (although the story is based on events in Milan, a town in southeastern Indiana), making this cute (albeit limited) town worth the 10 minute detour off the way from Crawfordsville to Lafayette.

PEOPLE BEWARE! Fed Ex and the USPS accept no responsibility if they deliver your package to the…read morewrong address. I have had this happen twice now and it is like dealing with dolts. It is their policy to "assume" that you, the consumer, have received the package and they refuse to look into it any further. I have had no problem with UPS and suggest you use them to ship & receive packages whenever possible. UPS has GREAT customer service! I, also, suggest that any time you do not receive a package FedEx and USPS say they delivered, that you file a formal complaint with each entity, call the store from which you purchased your item(s) and suggest the store use UPS instead. Then file a formal charge with your Police Department--even if the officers have a dismissive tone. Thievery is thievery...even if a package is incompetently mis-delivered.

Had an awesome experience here, had come in to get a passport for my college daughter. The lady…read morebehind the counter was so friendly and polite. She answered all of our questions, my self and my daughter were both quite nervous about the whole process, and she put us both at ease! I really appreciated her professionalism! And it came in 2weeks-expedited! Very worth it!Thanks!

Nice post office and the employees work quickly and are pleasant. They have a big card selection…read moreand gift cards for sale for the last minute people. I have been here 5+ times and I never wait too long in line and the employees are always helpful. I was having an issue with my mail/mailbox at home and Bonnie took very good care of me, handle the issues by the end of the week and always called and gave me updates on my problem.

After a bad experience dropping off an Amazon return at Staples, this is my exclusive go to for…read moredrop off returns. The staff are extremely helpful and friendly. They go the extra mile to make sure that your return or shipped item is well packaged. Even if there is a long line, they are quick and efficient.

The sweet lady at the front was great to get me out of the asap. The store was quite busy and she…read moregot through the line very professionally. Super nice lady!

Arale was kind and super helpful! I was able to get what I was looking for. It was a quick in and…read moreout visit for us.

While I've been spending an awful lot of time recently working on cleaning out my recently passed…read morefather's home, I knew it was supposed to rain today and decided to skip visiting Putnam County in favor handling some legal and logistical issues. This included a visit to the Post Office to complete my father's change of address (Boy, that's a loaded concept when the person has actually passed). While a change of address can typically be handled online or via a simple form, when the person is deceased it actually requires an in-person visit. Since I was on the northwest side of Indy, I opted to visit my old stomping grounds and went to the New Augusta branch at 84th and Moller Road. This is a large branch in an office/industrial park area. I won't quite say it's hidden, however, it's definitely set apart a bit. This branch offers self-service kiosks, PO boxes, gift cards, greeting cards, domestic money orders, inquiry money orders, mailing, pickup, business, and biometric services (by appointment). They do not offer passport services here. As you pull in, you go left if you just want to drop off mail. To the right, is a nice-sized parking lot with a couple accessible spots. There's an appropriate ramp, of course. As this is an older branch, there's no automatic doors. There are actually three doorways to get to the area for help/customer service - two at the main entrance and one separating this area from the self-serve areas. The counter is also not ADA friendly as it's much higher. The good news is that the employee I worked with was pretty awesome. She helped me with the form, got the necessary copies (if you're doing a change of address because of death, you'll typically need at least the death certificate and likely the probate order indicating you're the personal representative for the estate - this is why it has to be done in person). I watched the employees interact with customers and was impressed. They were timely, professional, friendly, and I appreciated that they reminded customers of a price increase coming up. I'm disappointed by the lack of access. It's pretty significant. However, the customer service was good. Overall, I'd say this was a solid mid-range experience. It didn't blow me away. It also wasn't really negative in any way. It was a solid middle-of-the-road experience. I'd easily go back as this branch was definitely quicker than the Nora branch and there was an overall helpful vibe. I got in and out quickly and got everything I needed done - plus, the employee told me exactly what I should expect in terms of timelines.