The people there are so nice. Also, the people who retrieve packages that weren't delivered called…read moreme after I registered the missing package and he found them right away. A substitute mailman made mistakes, as long as I get my packages. It's understandable. Jan Harvey

SOCASTEE Postoffice horrible always line out the door not enough help when you go there…read more been getting other peoples mail for 2 years put in a service request last month still getting other peoples mail tried calling SOCASTEE Postoffice just keeps ringing and ringing no one picks up phone to help you mail currier keeps giving me wrong peoples mail after they told them and requested was in also missing my packages this is the 3rd time he must put into someone else is numbered mailbox and they kept it never received my package this is really horrible service had to get a replacement this is so ridiculous and frustrating to say the very least !!!!! Horrible service get someone to do the job right!!!

Being mid-week, off-season we had noone ahead of us in line; so our transaction was quick and…read moreefficient. The facility is clean and well-maintained; with the supplies one expects to be available at a Post Office. All and all; ours was a positive experience here.

Most of the staff is very kind. I bring in my packages for my small business here maybe once a week…read morewhen I am in the area (I usually use the Conway Post office and they are not always in a good mood but never rude). The staff here I have dealt with is all very nice except for a lady with short dark curly hair. She sighs and makes nasty faces at me. I usually bring 2-3 small packages in mailers. Just to have them scanned and to get a receipt because I need to be sure I have proof for the app I use to sell. She makes sure to be so kind and generous with praise to the people who drop the packages on the crowded table for drop off. She makes it clear it is a a HUGE inconvenience to scan 3 4-5 ounce mailers and hand me a receipt. She chucks my mailers with aggressive force as though hoping to damage them. I have never been so disappointed in my life with a postal worker! I always smile and just say" good afternoon! I just need a receipt for these please!" Ask her how she is (she ignores me). And tell her I hope she has a good day (she also ignores this) I'm not sure what I have done to wrong. It's not like it takes more than 30 seconds in all to complete the transaction. I feel disrespected and anxious when I end up having her as my clerk. I triple check to be sure they didn't lose my packages (I would be out the shipping and my item) that's why I always need a receipt. It's not a fun game for me it's how I afford to buy food and pay for gas with the crazy high inflation!

I am sick of USPS losing my packages. EVERY time I order something it comes up lost or missing…read more Why have a tracking number? I have complained to both the business using USPS, (in this case it was Amazon), and to the Post Office with no results. I call the US Postal service also to voice my complaint. After filling a complaint, I receive the last this on the tracking number.

I ordered a package and it was supposed to be delivered today and wasn't they delivered two other…read morepackages but because my package didn't fit in the mailbox they didn't walk it to the door but instead brought it back to the post office which is closed on Sundays so I had to wait to pick it up until tomorrow

My mail was tampered with, opened, and delayed at this post office. I've reported them but the…read moretampering continues

Those laze people never delivery on my home. They make me drive every single day 10 min to pick it…read moreup. I just moved from a furnished home to an unfurnished, so I'm literally shopping every day. I can't imagine if I was disabled and with no car. That is unacceptable. I not even live in a building that could justify that. I live in a home with no gate, no code. They have access direct to my door. I never had problems with FEDEX or UPS. They are great and always put my packages on my door. And when I try to ask then at the facility they are always extremely rude to me and not even answer my question. USPS became a nightmare mare on my life! I wish I could give zero stars

Had a package that was seized due to a fraudulent shipping label. Website wasn't helpful, nor was…read morethe 800 number. So I found the actual 843 number for the office. Employee was very helpful and even sent me an email explaining what happened so that I could get my refund. Tommy is the man!

worst customer service experience ever !!!!!!!! went there…read moreat 4:29pm yesterday and was physically assaulted (lady pushed me out !!!!) because they were closed (something that could be easily communicated to me rather that touching me !!) The same lady was at the counter working today June 25,2026 and was rude and had an attitude with everyone. Seems as if she doesn't like her job at all

Convenient location in the center small town St. Paul's (right off I-95). Usually little to no…read morewaiting. PO Boxes available. Very small parking lot but street parking available. Located next to a florist, agricultural supplies, and across from library.

I went to send off my husband's Christmas gift while on deployment in the front desk. Staff was so…read morehelpful as this was my first time shipping off a gift to a foreign country. They were nice and patient with me and explained the whole process even helped me fill out the paperwork and was able to get my package shipped off in about 15 minutes. Would definitely recommend and we'll be back to ship our future packages from this post office

Street Parking Available. Who wouldn't recommend the post office. Mr. Frank helped me mail my…read morepackage off. I was going to purchase a roll of tape. Mr. Frank said no need Mam, I have some back here. He was just friendly and sincere. The only one working that I saw. He loves what he does. If I need to go back to the Post Office, I'll make the trip to visit Mr. Frank in Raeford. Mahalo

Went here for the 1st time on Tuesday October 14th 2025 with my dad. We had to mail a letter and…read moredecided to mail it in the post office. We also decided to go inside to mail the letter so that I know how inside looks like since we moved here and am new to the area. It is big, had a big line too for packages and postal questions. They are open on the weekends too. They also had people selling cards inside and shipping materials! We found where we can mail the letter, and mailed it. 5 stars for the easy experience in the post office. Not sure if this post office is responsible for the mail we get- but sometimes it can be slow. For instance, the app informed mail shows that mail will come- although it does say coming soon... but then i check the mailbox and it's empty. Although oftentime when that happens, we get the mail the next day. Also all packages so far have been received in a timely manner. I also noticed that mail often goes to columbia to get sorted, so maybe that's why it may be slow.

absolutely the worst service , was to receive a package today and get an email that I need to pick…read moreit up at the Carolina Forest location now closed. I never requested it be held for pick up. constantly mis delivered mail at Bella Vita Community and one night over a hundred central boxes were completely open and no one in site.