Happy customer, been renting a P.O. Box for several months now, and when the renewal arrives, then…read moreI surely intend to renew -- hopefully again and again for many years to come, respectfully.

Tbh I would definitely give five stars to the postmaster of this particular Post Office. He was a…read moreconsummate professional, and actually very helpful. However, I wasn't a fan of the woman behind the counter. She was dismissive and tried to turn me away instead of trying to come up with a solution to resolve my issue. I had filed a missing package claim through the USPS and she told me that they didn't deal with that sort of thing at the Brookshire USPS location. That's complete bullshit. Anyways, I did not let that deter me because I knew of somebody who had the same issue with this specific Post Office and that's why I asked for the postmaster. I'm not a believer of escalating things right away, but when you have somebody who is as unwilling and unhelpful as this woman was, then escalate. The Postmaster was helpful and I was able to get my package. In regards to things missing. My package was supposed to have been delivered the day after Christmas. I checked within 10 minutes of receiving notification and it wasn't in my mailbox. I waited until the following Monday to file a claim. I didn't hear back from anyone so I went to the Brookshire USPS because they are the ones who deliver my mail. When I went to that post office they said to check my mailbox again and it should be there.. that was on a Friday (2nd Jan) and they claimed that the package was delivered on the previous Wednesday at the cluster mailbox, but we check our mail every day and did not see a key for the package section of the cluster mailbox. When we came back from the post office that morning after visiting the Post Office, it was there in our mailbox. The previous experience that we had was that our son-in-law who is a US Marine veteran, was missing a package of medications in the mail. It has shown as being delivered, but it was never delivered. He had to have an investigation opened, and that package was never retrieved. Like I said, the postmaster here is helpful and excellent with customer service. Everything else could use major improvements.

This post office never answers their phone. Only way to get in contact with them is to drive all…read morethe way there to finally get an answer.

Rather superb USPS Post Office, respectfully. It is where I rent my P.O. Box, and I hope to…read morecontinue to maintain such P.O. Box rental for many years to come, respectfully.

Exceptionally superb USPS Post Office, respectfully. It is the location where I rent my Post Office…read moreBox and where I hope to continue to maintain such fine allotment for many years to come, respectfully.

Got to come here for the first time! I dropped off my letter here since it was one of the closest…read morelocation in the area. The lady was very friendly and nice and took care of it right way! :)

The staff is always very friendly. The pricing is excellent and they go above and beyond to help…read moreyou.