Happy customer, been renting a P.O. Box for several months now, and when the renewal arrives, then…read moreI surely intend to renew -- hopefully again and again for many years to come, respectfully.

Exceptionally superb USPS Post Office, respectfully. It is the location where I rent my Post Office…read moreBox and where I hope to continue to maintain such fine allotment for many years to come, respectfully.

Tbh I would definitely give five stars to the postmaster of this particular Post Office. He was a…read moreconsummate professional, and actually very helpful. However, I wasn't a fan of the woman behind the counter. She was dismissive and tried to turn me away instead of trying to come up with a solution to resolve my issue. I had filed a missing package claim through the USPS and she told me that they didn't deal with that sort of thing at the Brookshire USPS location. That's complete bullshit. Anyways, I did not let that deter me because I knew of somebody who had the same issue with this specific Post Office and that's why I asked for the postmaster. I'm not a believer of escalating things right away, but when you have somebody who is as unwilling and unhelpful as this woman was, then escalate. The Postmaster was helpful and I was able to get my package. In regards to things missing. My package was supposed to have been delivered the day after Christmas. I checked within 10 minutes of receiving notification and it wasn't in my mailbox. I waited until the following Monday to file a claim. I didn't hear back from anyone so I went to the Brookshire USPS because they are the ones who deliver my mail. When I went to that post office they said to check my mailbox again and it should be there.. that was on a Friday (2nd Jan) and they claimed that the package was delivered on the previous Wednesday at the cluster mailbox, but we check our mail every day and did not see a key for the package section of the cluster mailbox. When we came back from the post office that morning after visiting the Post Office, it was there in our mailbox. The previous experience that we had was that our son-in-law who is a US Marine veteran, was missing a package of medications in the mail. It has shown as being delivered, but it was never delivered. He had to have an investigation opened, and that package was never retrieved. Like I said, the postmaster here is helpful and excellent with customer service. Everything else could use major improvements.

This post office never answers their phone. Only way to get in contact with them is to drive all…read morethe way there to finally get an answer.

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

Just needed copies, as they pulled up as a copy store. I had to sign in to their computer and do…read moreit myself---don't list yourself as a copy store.

Always good service and professional support. Many things to choose from if you want to purchase…read morethings.

Got to come here for the first time! I dropped off my letter here since it was one of the closest…read morelocation in the area. The lady was very friendly and nice and took care of it right way! :)

The staff is always very friendly. The pricing is excellent and they go above and beyond to help…read moreyou.

Our business has been using Hour Messenger for years! We have given them some very detailed pick up…read moreand deliveries and are always satisfied! They go over and beyond what is needed and they communicate to make sure everything goes smoothly. We don't use anyone else!! Highly recommend!

Amazing! this company went to extraordinary lengths in the delivery of a gift that was a very…read moremeaningful . I sent the gift anonymously and when the person whom I sent the gift to called for some information, the company exceeded all expectations and communicated with me so I could give a clue. I was speechless, knowing how a company could be so personal and thoughtful absolutely unbelievable! I would and will recommend them to anyone

Package delivery was the requested service. The value of the required deposit was at a premium…read more I mean the cost was very good not meaning expensive. Sorry of the confusion

This location is almost always packed with people dropping off packages and Amazon returns. During…read moreweekend or peak times (around holidays, for example) the line wraps around the inside of the small store and sometimes spills out into the sidewalk. There are always at least two or three workers directly assisting customers and a few more packaging boxes off to the side and in the back. They seem to be working hard each time we go in and they always seem to be busy, so I try to be as patient as possible when coming in. I don't think they can control the Amazon return requirements so it doesn't make sense to get mad at them for those rules. I am not sure how much boxes and tape costs there, but they do provide it the service there you need it. The parking in this area isn't the best because it's so crowded all of the time in this complex- and the construction on the roads doesn't help.