The staff here is nice. The lines are not usually too long. I do have one complaint about this…read morelocation though. No self service machine. There is one in the Keller Post Office, and I use it quite a bit. I guess Granbury does not have the volume to warrant such a machine, or maybe they just want to preserve that small local "home town" feel. Anyway, you can see the self service machine in this picture: https://www.yelp.com/biz_photos/united-states-post-office-keller?select=zBPGE1YX7a42TQ_dw91Jhw Now what I don't get is why this PO has TWO of the BIGGEST outdoor mailboxes? Do they really ever fill up? Bottom line: Keep sending me the junk mail, I use it to start the fire in the fireplace, and I'm sure it helps out on rising costs.

We have had delayed packages from Amazon delivered by USPS 4 times. The driver never gets out of…read morethe truck to check unless you stop them. We had a delivery that took two weeks to get until I stopped the driver. She said oh yeah I have had that for a while and said sorry. Are they not allowed to stop and look? And why can't they put a package on the porch. Didn't have this problem at Indian Harbor just Comanche Cove. And they speed through here. Not stopping to check long at all. Very upset. Hopefully the Post Office will read this and not ignore this or I will complain yet again to the main office at the 800 number. Not impressed.

Always a long line and no one bothers coming to the front to open another window. Poor customer…read moreservice! This location needs to be open longer hours so those who work all day can get post office time to mail items.

Being a smaller post office, the staff here is incredibly quick and efficient. But at the same…read moretime, they will take the time to handle your needs if necessary. This post office also offers passport purchases and registration. I got my passport here at this location, and it only took three weeks. This is outstanding staff to say the least and I've never had a bad experience here. Kudos to all of the hard workers at this location.

Extremely great service from a well informed and knowledgeable clerk. Would drive 100 miles to go…read moreto this one.

POST OFFICE BACK IN BUSINESS!…read more Someone tried to drive their car all the way through the building and the post office closed for a few months. It is now repaired and open again as good as new

I had an experience recently where a hat I ordered online was shipped to me in an Express box, but…read morewith a Standard shipping label. The package was shipped Standard, NOT Express. They attempted to deliver to my house but didn't because there was "no secure location," so I went to the post office to pick it up. When I got there, they told me I had to pay $42 dollars for my package or they'd send it back to the shipper. I asked why and they said because "it's in the wrong box." I told them that the package shipped Standard speed and that's what I paid for. They didn't care. They held my property hostage for $42. I became irritated and asked them to "just give me my property." They refused. I called them "criminals" and they told me to call the Police if I felt that way. I did and when the police came, the postal workers asked them to have me issued a Criminal Tresspass Warning. If you use this office, be careful that they have a history of up-charging for services you didn't even use and if you protest, they'll say whatever they have to to police to make you out to be the bad guy.

I have no idea why, but someone reported this office was closed. Like I said, I have NO idea why. I…read morecan tell you that they are NOT closed, they are definitely OPEN FOR BUSINESS.

there's no place for ZERO or Negative Stars The people who…read morework in the back and the letter carriers are complete and total IDIOTS. They are incompetent at their jobs and downright lazy. Last Saturday I scanned out a package at self serve kiosk then handed it to worker in the back. It sat 4 days before it updated to be shipped. For the 3rd time in as many weeks I have been expecting a package to be delivered, Tracking says delivered in/to mailbox, but it's not there and doesn't show up for 3-4 days later. The people working the front counter are always pleasant to deal with

I'm sorry for what Nora M. encountered but my experience today was most pleasant. I needed some…read morepostcard stamps for my "Don't Mess With Texas" postcards and the clerk who helped me was pleasant and efficient. Once complete, they went into the mail slot and they're on the way. This post office has one of those automated machines that can weight and price your mail and then sell you the right postage. That's an awesome service when you need to get stuff done after the window hours are closed. [Review 16046 overall - 232 in Texas - 1551 of 2021.]

I read many of the previous reviews, and was quite shocked. While everyone's experience will…read morediffer, and it is my firm belief that people will write a negative review, quicker than a positive one, I really didn't have a problem with the people working here. The person selling me stamps, and taking my letters, was very friendly and polite. Oh, and patient as my wife was having a hard time deciding on which stamps :-). So hopefully others won't be fully disillusioned, and postal workers can feel good about their jobs. I still think the USPS is one of the better deals out their. Bottom line, and disclaimer: My grandfather was a letter carrier. He delivered in Chicago, through rain, sleet, snow, fog, etc... So yeah, I have a soft spot.

Customer service is terrible, attitude and willful ignorance is the norm. You have to kiss ass to…read moreget any information. It's not the organization it is the people they hire.

I've never left a review for a post office before but I was blown away by the staff here. There…read morewere 3 men, Troy was helping me, and he made my day. I could have waited in line all day and been perfectly happy. Troy and the other guys were so welcoming to everyone and called people by first name and I left in a better mood, as odd as that may sound. Great job and thank you Troy!

This is a small post office that treats you like family when you come in, never a complaint with…read morethe customer service you receive when you show up. Today was nothing different, I came in before the crowd. In and out! Just the way I like it.