After more than 30 years in our home, we decided to replace all the windows. I contacted and got…read moreestimates from three companies. Two were "Big Box Stores," and the third was The Window Source. The Window Source estimate was considerably lower and the window quality and warranty was equal to or better than the Big Box Stores. So we took a chance. I'm pleased to say, they delivered as promised and beyond! We are extremely pleased and give The Window Source our highest recommendation. We also found the office staff courteous, helpful and professional.

I called to make an appointment for someone to come out and give me a quote to replace my windows,…read moreand although it was a week or more out, I was hopeful. The salesman Adrian Salazar called me the morning of the appointment to make sure I was still wanting him to come out, which I always appreciate a heads-up. And of course I was, I had lots of bugs coming in through the old original windows in my house I had recently moved into. Adrian was very personable, and full of information that I was seeking, in order to make sure all my needs were met. He quickly measured and gave me an estimate (at my urging because of those bugs!) I didn't even need to think about it, the product looked amazing, and with SO many choices. I loved the aluminum "capping" in a choice of colors for the exterior, with the interior being nice and white. I might point out that I got the 9000 series because the glass area size is greater, with a thinner vinyl frame, and I want all the glass I can get for that natural light! Adrian warned me that the email with the timeframe would be way out in the future, but it wouldn't really be that long. To say the least, when I got a phone call from Eric Rice the Project Manager saying my windows were ready, I was in shock! It had only been 25 days since that appointment with Adrian! And better yet, Eric asked if I could have them come the next day "or is that too short of notice?", my answer was a resounding not too short of notice, but yes, please. I might add that Eric also answered my myriad of questions because I wanted to make sure I had the house completely ready to get those windows installed. The next morning Marcelo and his crew started right away and knocked it out, working the entire day, even through the rain. And the results are wonderful. I absolutely love the aluminum capping which they form to the exact profile of your window trim, complete with mitered corners. They also use matching colored caulk, so that the gorgeous trim is seamless. Another great thing about these windows is the locking mechanisms on them, since they are low-profile and have a smooth feel to them. These 9000 series windows also have super smooth operating lifts in the sides, so they're easy to raise and lower both sashes and they also both tilt-in for cleaning. I only have wonderful things to say about this company and have never had such a positive experience with any type of home repair or renovation company.

I hired JP to repair and replace broken slats of my cedar plank fence. He did an incredible job,…read moreeven rebuilding my gate. First he power washed off all the algae and mold, let it dry, repaired broken parts and then put two coats of Sherwin Williams stain on both sides of the fence. It is absolutely the most professional job I have had completed in many years. His prices are reasonable for the work he does. He was trained by his father who was a building contractor.

From the owner: We excel at commutation. You will stay informed and up to date through the entire process of your…read moreproject. Everything is put into writing to protect the customer and Ivywood. Warranties and other services make us reliable and safe.

I had energy efficient windows installed by this company. While the windows are great during the…read moreday, at night they turn into blue green mirrors. I reported the problem to the owner the day after they were installed. He was less than helpful on the phone but agreed to come out one evening and see them. I did forward pictures to him. He came a week after they were installed, looked at them and told me I was the first person that ever had this problem. He also said that he would not tell me what the manufacturers said when he called them, no explanation. He told me that if I was unhappy with the way the manufacturer had to follow federal guidelines, I should call my congressman. He told me I should have asked the salesman if I could see out the windows at night. (???) It is evident he had no intentions of offering any explanations, support, guidance, compensation and let me know I was "out of luck." I will be contacting Window World Corporate as well. DO NOT buy from them. Pictures were taken with my cell phone with no filters or color correction. And I am out of luck and need to learn to deal with this?

From the owner: For trusted window replacement in Athens, Georgia and nearby counties, Window World of Athens is…read moreyour regional expert. We carry and install energy efficient replacement exterior home remodeling products throughout North Georgia. Locally operated with national backing, we serve various counties including but limited to: Dawson, Oconee, Madison, Hart, and Oglethorpe. We additionally offer free in-home or virtual consultations, flexible financing and warranties to accommodate every need and budget. Experience the professional installation of Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Visit our showroom or contact us to schedule your free in-home or virtual quote today!

The Window Source team could not be more helpful!! ...From personalized service to informing me of…read moreso many great options, we have felt taken care of from the first phone call. An excellent product is only as great as their team - & the Window Source crew is the BEST!!! Big projects, or small - they've got you!

This company is the real deal!!! They do beautiful work & they are kind, helpful & responsive! We…read morewanted a sliding window above the kitchen sink to serve kids / friends outside easily & they had exactly what we needed & did a great job! Highly recommend!

The early review rings so true. Tim Walsh is not someone to do businesHe was paid $900.00. Has…read moreprovided no customer service. See my communication with him below. Today's date is 3/27/2019. A month after completion. The red flag should have been arriving late on both trips. And I do not mean 10-15mins. How about several hours. Also the Home Depot rental truck as his work vehicle. I did not want to pre judge him. My mistake. I have been given several dates as you will see and no calls. Just does not show up. Let me see you reply and try to make a lair of the customer. Your reputation is all you have. You have failed miserably as a Businessman and member of your supposedly craft. Do not let this guy on your premises. I pre warned him today was his deadline. Hope this review help others if you hire him hold money back until to can inspect his work. He left at night. It's dark in February.

This guy is not professional at all. Not reliable. I was recommended by Porch.com this guy. He…read morecalled sounded upbeat and seemed to know what he was talking about. Setup an appointment with him that coming Saturday around 12 to 1pm ish. That date and time came and nothing. Later that day got a text explaining he lost his phone. Didn't reach out to me by phone to reschedule. I had to do it. So I called the following Monday. Said lets try schedule in another day and he told me needed to check his schedule and get back with me. Haven't heard from since. If you're going to tell someone your going to do something, do it. Don't waste your time with this company. Sharing my experience so you don't have to go thru the same mess.