I am pretty good with computers but one time my Windows machine went dead on me and would not…read morestart. I took it in with the OS disk and Robin was able to start it and make it as good as new in about two days for a very reasonable price.

I didnt have good experiences here. They pretended to fix my computer, but didnt even open it up…read moreand just charged me. The partner of the owner's son called me and left me a rude message demanding pay when it wasnt even the due date yet. I wont use their service ever again. There are others who are more reliable and friendly.

I purchased my last two computers from Castro Computer and was pleased with Raj and the…read moreinstallation process. Unfortunately, I had a recent power outage that rendered my NUC unable to turn on. I'm challenged with contacting them. Their website has no telephone number. I've been sending requests through the site but have not received a response in days. I found a telephone number on the net which refers you to a different tel number that circles back to the 1st number. Does anyone know anyone I can go to for help?

Raj is awesome- my hubby and I share the same Apple ID/iTunes account for our old iPhone 8 and we…read morehad some log in security issues since 12/30/23 and Raj was very reassuring and helpful and fixed the issues (he was booked but was able to squeeze me in for today) I will be having him update my old laptop soon

Kevin is awesome! He knows EVERYTHING you need to know about computers. He's our go-to for anything…read morefrom re-mapping printers to installing servers. He's highly organized and hires great people to work with him (since his biz has been growing) to service the demand put upon him. He's worth the wait if you find that he's busy. He's kept our biz running smoothly for 10+ years now. His partner (Kevin #2) is fantastic! So polite and a Wizard with anything we are having trouble with. It always gets fixed! Our dental office at the 450 Sutter Bld is so appreciative. We have a complicated network with a lot of work spaces running off the same server and he makes everything seamless. I highly recommend this company, see for yourself.

If you need a LINUX CONVERSION for your laptop, look no further. Good customer service, reliable…read morenext-day completion, reasonably priced. Feel free to make this your next contact. Cheers!

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

Very knowledgeable staff. They can fix nearly any problem with your PC. I've brought in boxes that…read morehad problems for weeks and they fix it in less than an hour sometimes. If the manufacturer of your PC/parts can't diagnose the problem, just bring it here and for a very reasonable price they'll fix it right up. Toptek also sells a very wide range of stuff and can tell you exactly what to get if you tell them what you want. Their parts are also cheaper, and they'll install it for free, unless it's something like installing a new motherboard. They can also special order stuff and have it within 2 or 3 business days. They have been reliable for the past 5 years I have been going to them for advice and help.

My wife needed to get the cracked laptop screen on her Dell replaced. The guy here gave her great…read moreadvice on where to buy the replacement parts to get the best price (ie to buy refurbished instead of new, and in this case, to get it from Dell directly vs Ebay or a third party). His rates are half that of Circuit City and he is much more knowledgeable. He took less than a half hour to replace the screen and took care of disposing the old computer parts for us. The downside is that he is WAAAAY out there in the Sunset, and his storefront location is pretty run down looking. Cracked glass on the front door, hasn't been vacuumed recently etc.

Professional and responsive support…read more We had a wireless issue at our business, which we use to entertain our customers and also for email marketing purposes. We called the support line, and they were able to come out within a few hours. They fixed the issue, and gave recommendations on how to to better utilize the technology we have. The tech was friendly, and we didn't feel at all rushed. Highly recommended

Super quick service. I attempted to install my Nest to no avail, so I looked around and found…read morethese guys online. They came out the same day and installed my thermometer, plus showed me how I can get the most out the settings and the app itself . They had a two hours min for the visit, so the tech asked if he could help with other technical questions. I had them check my wireless security. Everything checkout ok, so there was nothing for him to do, but I was a nice gusture. Not rushed at all. Im a happy customer :-)

I brought in my computer with a power cord problem. He sold me another which gave iut afterc3 uses…read more I brought it back and he threw me out! I doubt he stands by anything!

Don is a magician! Fixed my Lenovo Legion 5 after forced Windows 11 update crashed the system and…read moregot the blue screen of death. Don backed up all of my files and repaired the operating system back to normal!

Very happy. My elderly Dell was shouting beep codes at me. The techs fixed her and were great about…read morecommunicating what the issue and fix were. Quick turnaround. She's old, but she's red and I'm not ready to transition to the chrome/grey (boring) colored ones. : )

Ryan , was absolutely amazing. I couldn't have asked for a better IT guy . I highly recommend this…read morecompany for everyone anyone having any IT needs .