Came here for some silk night caps/ bonnets. Super cheap at $2.99…read more There's a whole world of wigs and hair extensions here. Along with lots of hair products from Combs to oils to curlers and more. Lots of parking.

the worst store in the world with the rudest manager ever. if you buy anything here your gona…read moreregret it i promise. Do yourself a favour and order on Amazon cos its so much cheape. they lost a loyal customer and i hope they close down.

Visited Beauty Collection at Vicky Park and Ellesmere on a lovely spring afternoon. I was greeted…read moreupon entry by a friendly gentleman. Customers were social distancing in the bright, clean store. This location has a wide range of styling products, braiding hair and weaves/extensions and supplies. I waited at the high-end wig counter for my turn and was warmly greeted by a sister who retrieved the item I needed. She also gave me some great tips on how to style it. I picked up a few styling tools and was helped by a friendly cashier who enrolled me in their loyalty program. All in all, a great shopping experience. Although they are not Black-owned I didn't mind spending my money there for one simple reason: they treated me and everyone else in the store like a valued customer. I say this because their larger competitor (starts with a "C") has discriminatory language printed on their sales receipts, suggesting their patrons engage in criminal behaviour. While the quality lacefronts are a bit on the expensive side, they are still worth the cost to buy Canadian instead of shopping with a U.S. retailer (and having to pay tax, high shipping costs and customs fees). I will be sure to return...that is, if I don't find a Black-owned beauty supply first.

I bought a product in this store and when I reached home I realizes it was not the right product I…read morewanted.The product was not seal when I bought it, I returned the product the next day and explained to the store attendant who identified himself as the store manager. He then stated to me he cannot take back the product because it is not seal and he said people open these product and put all kinds of stuff in them. He proceeded and open the product it was dripping on the counter and on the receipt he then attempted to charge me $2+ for it stating that he can not sell the product again. To make a long story short as a customer I trusted him to buy his product unseal and he the manager did not trust and respect me enough to listen to me, because I did not agree with what he was implying. He became very angry and threw the product towards me in rude volatile manner and stated take your product I dont like your attitude. Bad customer service I will not recommend anyone to buy their beauty products at this store.

I literally stumbled upon this place online while looking for salons and authorized suppliers of…read moreL'Oreal Professional products. I have gotten so fed up with being limited at the nearby salons and price gouging that goes on for professional hair care products. I was having a difficult time finding a specific product that my salon ran out of and couldn't offer me an ETA on when it would be back. All I got was "backordered" "supply issue". Just by doing a simple Google search with the name of the product, my very first hit brought up Cosmetic World. Honestly, of all the times I have looked for stores that sell my salon products, this was the first time I had heard of this store. I looked through the site, read some reviews and I was ready to order! I had no trouble ordering the product that I couldn't find anywhere in York Region. PLUS the price was almost $5 less per bottle than what I was paying at my salon, so I stocked up! AND got free shipping! I was able to easily track my order and get notifications. I ordered on a Saturday and my order arrived the following Wednesday with no issues. Quick & easy to order and fast delivery. I will def use them again to shop online and try in store as well. I was amazed at the variety and selection of hair colour & hair care products, nail, bath and beauty products that they sell. I wont be buying anymore products at the salon!

Cosmetic world has the products that I can't find anywhere else. Service and prices are great too.read more

Beauty Collection has an incredible selection of wigs and hair extensions as well as some of the…read moremore difficult to find hair products. I was hoping that they would have some of the more high end salon products that Trade Secrets can't seem to get but I wasn't able to find them here either. I guess I'm stuck shopping directly with the salons until we get an actual Beauty Supply Outlet in Pickering. (*fingers crossed*) I'm sure this store could be a 4 or even a 5 star for certain demographics but for me, unfortunately, it fell short.

Every time I've been in this store the employees have gone out of their way to help me. Even today,…read morewhen I wasn't spending more than $10, the manager spent about 20 minutes helping me find the correct hair colour to balance out the red in my hair. The prices are good and the staff is friendly and helpful. I'll definitely revisit this store again, instead of traveling into Ajax for Sally's.

I decided to try this location while in the area on October 19 during the evening shift. I asked a…read morestaff member (a girl wearing a hijab) for help, but she seemed unsure and her response felt dismissive. However, I noticed her attitude was more helpful toward another customer, a man, and she ended that conversation politely. I didn't understand the shift in her behavior, and it left me feeling upset when she just walked off after I said "thank you." I hope this is something that can be addressed for a better overall experience for the next customer, as it raises concerns about possible bias in how staff interact with different customers.

Fantastic experience. And to think, I almost bought a hair dryer at Shoppers Drug Mart!?! Before I…read morespent the money I did a quick search online, found out we had a Beauty Supply Outlet in Collingwood, and decided to check it out. The amazingly friendly manager who helped me not only gave me valuable advice, she let me try the dryers, and didn't try to coerce me into getting the most expensive one. She was very attentive and took the time to listen to my questions and provided me with thoughtful advice. I honestly really enjoyed my experience. And on top of that, my first use of the dryer was fantastic, plus I know they have my back if something goes wrong in the first year (I doubt shoppers would have told me about any warranty). Do yourself a favour and check this place out. Well worth your time.

Had to pick up stuff with my sister and the place is always squeaky clean whenever I go in and the…read moreworkers there are always patient to answer any questions I have about using a new product. Compared to the other BSO I've been to, this one makes you feel appreciated whenever you come by. I would definitely come back again and recommend this place to my friends. #supportsmallbusinesses I know my sis was impressed enough to write her own review about this place.

This place is amazing and I can't believe i didn't even notice it was there! It's owned by a lovely…read moreChinese couple and this location has been open 18 years! They speak perfect English and are really really really nice! It's easy to park and easy to access right off of highway 7. The shop is stocked with all the great brands and there's more than just hair products! I went in specifically for shampoo. I swim 2-4 times a week and my hair is completely ruined by the chlorine. The owner was kind enough to give me his recommendations and even taught me quite a bit about hair and how to properly care for it! He explained why the products I originally thought of purchasing would not suit my hair and he did it in a very nice and educating way! In the end, I was able to find two products to match together that suits exactly my hair type and my needs. He was so helpful and even helped me save money. If he hadn't helped me, I would have spent a lot more money on products that would so nothing for my hair. I'm really happy with my purchase and I learned a lot about my hair and how I should be taking care of it. He even taught me about the intensive hair treatments out there. Many salon ones are sold for people to use at home, but he taught me how to use them properly for best results! "Don't waste your money" as he says :) Once I'm done with my products, I'll definitely be returning. He's super helpful, very knowledgeable, and their prices are amazing!!! Check it out girls!

I love this store. I make various purchases every two weeks because of the extent of new quality…read moreproducts. The staff is friendly and I just love my overall experience. There is also a hairsalon and spa within the beauty store. - Jessica K.

The beauty supply outlet itself is good, lots of choice but not overwhelming. The female staff are…read morepleasant. The salon in the back is small, dirty and the hairstylist is not very friendly and is rough with hair. Got a partial weave and she didn't even curl or flat iron the front of my hair. Could have gotten it cheaper at a nicer salon.