How many women out there have heard the term "hymenal remnant"? Apparently, this is so common in…read morethe female anatomy that Dr. Nicole Davis decided not to share with me that mine was enlarged/irregular. Even though that was what I went in for - a growth coming out of my body that didn't feel right and wasn't always there. Not only did she not address it (again, the thing I literally went in for) but I think she just plain didn't see it. She instead minimized my concern and said I must be talking about something on the external part of my body, around my labia. I called the clinic 5 days later and spoke to Tina, who is the be-all-end-all at this clinic. She's the admin, the CFO, the CEO - aka, if you aren't happy with how she is treating you then too bad so sad. She continuously interrupted me and did NOT want to believe the patient; she offered zero resolution and zero compassion. I asked Tina to have Dr. Nicole Davis call me after she reviewed the photo I had to take of MY VAGINA and send it to them via the Klara app (something I never dreamed of having to do). They took no accountability for their lack of understanding what my concern was OR that during my exam, it was completely missed. They said I could come back for another exam and pay another copay, shocker. When Dr. Nicole Davis messaged me (even though I specifically asked for her to call me), I replied and asked her to confirm that she completely missed this. She replied stating "I may have seen it during your exam, but because it is a normal variation, I do not routinely discuss it with patients." Let me be very clear - this was only the SECOND time she had seen me. How is anything about our doctor/patient relationship routine?! I strongly recommend starting with Planned Parenthood to get treatment from those in the medical community who truly care about women. Then ask that physician who their OBGYN is, that's my plan. No way in hell am I coming back to this place. As if women don't deal with gaslighting enough in this world - I sure as shit don't need it from my OBGYN.

My daughter was scheduled to go there for a cancer check after some questionable results. Her…read moreappointment was 9:00am. She had received a text confirming her appointment along with a link that did not work. She arrived at 8:43am and was turned away and had her appointment canceled due to not arriving 20 minutes prior to her appointment. Really 3 minutes makes that much of a difference? Especially when there was no mention of it in the text and have screen shots to prove it. Extremely unprofessional place and I would hope that they would have cared more about womens health than this. Sounds more like they had a scheduling issue and needed to make room or any other possible scenario. I would not trust these people with my health or the health of a child if this is how they treat people. Especially a scared young woman who was trying to find out if she had cancer.

Dr Erin Lehman is amazing... She is exceptional at her job. I would recommend her to everyone. I…read morealso was very pleased with Katie Kramer too. This office is extremely busy and very difficult to obtain an appointment if you are a new patient but it is definitely worth the wait. The level of professionalism is exhibited from the minute you walk in. Jane Andrews has as well oiled clinic and it shows in all they do! The staff are well trained... I am very appreciative of all that they do...

5 stars all the way here. Love my OB Dr Erin Lehman. She and the staff are just super. Dr Erin…read moreis a busy lady so make your appts in advance.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

As others have said, BAIT AND SWITCH tactics used and receptionist is rude--do not go! I cleared…read moretheir acceptance of my insurance before referral, and again before coming for my 1st appointment and the 1st thing I was asked was to sign a form stating my insurance didn't cover the hearing test and I'd agree to pay out of pocket. I advised my insurance does cover hearing tests and did just two months prior and I did not need another test, she advised they prefer their own and if I would not sign the form it sounded like I was not a good fit for their establishment. She is correct--I know a fraud when I meet one and was not an easy target, so I was a bad fit. (The next clinic I called was appalled and said they would never refuse a patient who did not want a hearing test). Don't give this company your personal information -- I would not trust them at all.

They are super friendly most of the receptionist know me by name even when Covid-19 happened and I…read morehad to wear a mask I've been going there for over three years a few of the nurses are not the best at giving shots but they aren't that bad the Dr. a little cocky but he is is still good.

I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.

One day I came across a post online of protesters outside Planned Parenthood promoting abortion…read morepill "reversal" treatment. I did some research and, out of curiosity, decided to call the hotline to see if we had a clinic in the area that offered this "service." They connected me with Innervisions Healthcare. If you're exploring your options, please know that Innervisions is a crisis pregnancy center. I did not speak to the provider they referred me to because I didn't actually need support. I'm leaving this review so others know what to expect before going to this place. These organizations may seem neutral, but many are designed to discourage abortion and can be misleading. Please do your research.

I was treated as though I was a child. Superficially, the staff were courteous and gentle, but in…read morereality they pitied me. Their behavior did match their stated intentions. They were unable to tell me how they are funded. They insisted upon a pregnancy test for someone well into menopause. Each time the RN providing care entered the room, she was wearing one more religious symbol. The test results would be ready in a week. Most places take only a day or two. They refused to give results over the phone, when asked to do so. At the end, the RN, with her religious medallions, requested prayer with me. I went for healthcare--not to be prosyletized to. I will never recommend them.

Stephanie Sinclair has been fantastic with my son! So has any of the on call and walk-in doctors at…read morethe clinic! I am so impressed at the level of care and compassion! They have really helped to answer all first time parent questions and to help us with a few health problems our newborn has had. Their offices are super nice and I really like the sick waiting area and the healthy waiting area that are separated. The staff at the front desk and nursing staff are always helpful and kind and caring! They have a walk in slot of time in the morning 8-845, which works great for if you have an issue or questions/concerns about your little one.

Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere Dr morgan was a joke performed nosed surgery destroyed my sinus way worse horribke issues and excruciating pain from his hack job surgery also.