I have been banking with First Citizens bank for several years now. I have my business and personal…read moreaccounts with them. I routinely visit my local branch in Forest City North Carolina in person for my banking needs. I must say that I have never had anything but exemplary service from my branch in Forest City and all of the bank employees there. Everyone who works there from every teller to the manager has always gone above and beyond to accommodate all of my requests and needs. I highly recommend this branch and their wonderful crew. Greg Mitchem

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Forest City, NC branch or find us online.

We don't usually do banking inside but I had a problem with Verizon double charging 2 ACCTS! I…read more came into this local branch to see if I could get some help with it since it was almost $300!! Met a young lady who came out from behind the counter who asked what the problem was and was very sweet & understanding ,said for me to watch my acct for the refund and if any problems to call her and she would take care of it. This was the 2nd time we ever had a problem and they were very good to say they would help out. Been a customer for many years before moving here so I like that they treat you great when your new coming in. Over all it worked out fine, I did call the bank to talk to her and ended up talking to someone else who was very nice. I like wells Fargo over other banks I've tried in the past.

The service and location are excellent. I would highly recommend them! The people who work there…read moreare very friendly.

Pat Willis has been a joy to do business with. she made herself available, answered our questions…read moreand inspired confidence

If it wasn't for the super friendly, never turn you away, always WANTING to help you employees,…read morethis would be just another chain bank. I've been banking here for quite a few years now, and every employee makes it their mission to remember you on your second visit. Karen, the bank manager, will bend over backwards to help in any situation. She was friends with my Mom and takes the time to talk no matter how much her phone rings. (Even if its here boss calling) a REAL small town bank with the amenities of a larger bank.