My husband took my car for an alignment. He waited 4 hours. Asked if they knew if they finished…read morewith the service because the car was just parked not being serviced. The guy up front just said "They haven't given me any paperwork." My husband waited some more. He had to go in the car for my daughter's car seat; he noticed the paperwork was just sitting in the passenger seat. When they finally gave him the keys back, we noticed the paperwork said they finished 30-40 minutes after my husband had gotten there.

Tri-City Tires goes not only the extra mile, but the extra marathon for customers. Prices are…read moreincredibly fair and competitive for commercial contact truck services and Joe's fifteen years of experience have seen it all. Highly recommend them and their services. Lost a tire on the bus enroute to meet friends.... At five a.m. Called them during a cold September drizzle. The commercial tires I needed were on hand, but a special order for another customer. The first extra mile was when they took the initiative to call their customer and ask if he was picking them up today, or if they could order him another set to be picked up tomorrow. That was fine with their client! Joe arrived thirty minutes later, with all the tools necessary to work on a large commercial vehicle. Wet pavement and a little mud was no barrier. He quickly and efficiently changed two tires, and I was offered an array of ways to pay over the phone. This was the rest of the marathon. My cards were all flagged for unusual activity...not surprising for a large transaction out of state. They were so patient with me as I tried multiple cards, called my bank, and finally got it fixed on my end. They accept Apple Cash which was easy to do on my phone. Ninety minutes after the initial phone call we were on the road again, vacation saved. Thanks so much to Tri-City Tires for fast, friendly, and competent service to a couple of out of state strangers on a rainy fall morning.

Consistently never a fan of this place. Have come here a few times and they seem like it's a bother…read morefor them to do their jobs and talk to anyone who doesn't have the knowledge they do about cars and tires. Came here with what I thought was a hole in my tire to get it plugged, they came back and told me they couldn't find one and seemed agitated that they couldn't charge me for checking it. Took my car to another spot in town and was immediately shown what was clearly a split in my tire and sold me a new tire on the spot for next to nothing! Haven't come back here since then, I hope they've learned to have better customer service since then.

I was on a short trip when one tire indicated very low pressure (5 lbs)…read more I stopped at Forest City tire hoping to get it inflated enough to get me home which was an hour away. I asked for an air hose at one of the bays. The guy working there looked at the tire and quickly saw a jagged piece of glass in the tire. He stopped what he was working on and got an inside patch on my tire in a half hour and I was on my way. I really wasn't expecting much when I stopped but was really happy with the quick and friendly service I got. And at a great price. When I need tires, I will drive the extra distance to get them there.

I'm new to the Forest City area, so still learning the businesses that will be my "go-to" spots…read more You know, those places where you find that you're treated like a real person, instead of just a potential sale. I've had the opportunity to use Broadway Tire Service a couple of times in the last few months, and that's exactly what I've found there. Both, in person and on the phone, I've found friendly service, and time and helpful information. On both visits to the business, Jacob was quick to access the situation, and make recommendations of what was needed. I never felt like he was trying to upsale anything, or try to take advantage of the situation. As a matter of fact, in both instances, we left spending less money than expected. All of that, combined, is what makes loyal return customers, and defines a "go-to" business. And that is Broadway Tire Service.

Jacob and company did a great job on my '19 Toyota Highlander exchanging factory 18" wheels with…read morethe better (IMO) 19" Nightshade rims, including transferring over the tpms sensors and center caps from the old wheels... with the perfect Yokohama tire for it!.. Would give 6 stars but Yelp only Yelps to 5! Not the first time I've been there and won't be the last!

They always go above and beyond to make sure my vehicle is running smoothly and they don't charge…read morean arm and a leg for any services.

Was quoted 270 for a coolant reservoir replacement told em no went to pick it up then it was 180…read more after taxes and all that's ok I guess ‍‍95$ hr charge for something that took 15 minutes is ridiculous and vehicle was left overnight and today I went to change my rear blinker and my jeep tool set is gone no one gets in my vehicle !!!! But really friendly people besides me pushing in the clip it looks great. wanted to get new tire but was scared to be over charged with the 270 being said twice in the voicemail it was no a

This trip started like something out of a comedy -- if that comedy starred two sleep-deprived…read moreparents, a sick dog, and two kids under 10 running like caffeinated squirrels. After a vet visit that tugged on all the heartstrings and a 4-hour drive filled with snacks, questions, and one thousand "Are we there yet?"s, we were running four hours late to our campground reservation. Naturally, because Murphy's Law never takes a day off, 30 minutes before arrival -- bam! -- flat tire. Cue panic. Cue grumpy kids. Cue that feeling of "this is how horror movies start." But then -- cue MAVIS, our real-life roadside heroes. We rolled into Mavis with a tire that was flatter than our energy levels, and within minutes, Nichole and the team had us back on track. They quickly diagnosed the issue -- a bad valve stem -- fixed it with professionalism and care, and most importantly, made sure we were safe. They didn't just patch a tire; they patched a day that was dangerously close to falling apart. So THANK YOU to Nichole and everyone at Mavis. Your kindness, speed, and smiles made a huge difference to a tired family just trying to make it to their vacation. You turned Murphy's Law into a minor speed bump, and for that, we are truly grateful. Highly recommend these folks -- not just for your tires, but for your peace of mind.

I was passing through on my way home to Charlotte when I picked up a piece of metal in one of my…read moretires and the tire was losing pressure. I had not long passed by the store. I looked them up and saw they were closing very soon. I called and they said to come by. They patched my tire and got me back on the road in no time! They were extremely friendly and provided exceptional service! I would definitely recommend!