Melissa was incredible. I didn't feel pressured like I do in other mattress stores where the sales…read morereps are very pushy and act almost like car salesmen. Melissa was different. I came in, told her what I was looking for, she directed me to the available mattresses that fit my criteria, and let me lie on them to find which one felt right for my body. She was friendly, helpful, and CLEARLY knows her stuff. I never thought I could have such an easy, seamless, stress-free mattress shopping experience. I would 100% ABSOLUTELY recommend this company to ANYONE looking to buy a new mattress. Stay AWAY from MattressFirm and stick with BoxDrop. They're straight with you, they give you the facts, and they have incredible customer service savvy. Thanks so much Melissa!!

From the owner: Mattresses, Pillow Top, Plush, Gel, Memory, Hybrid, Bedding. $4,000, $3,000, $2,000 for a mattress,…read moreWhat? We provide the same technology, comfort and lasting value with warranty that everyone else does for a fraction of the price. Way Below Retail $40 down and take home your mattress today...

I am more than pleased with the exceptional customer service and follow through at Mattress Firm in…read moreKenner. I had placed an order for a particular model that needed time sensitive delivery as I had guests coming into town . Without missing a beat, Tim Knox (Mgr.) worked with me to get the best deal for both my needs and budget. He further went the extra mile by informing me that a warehouse issue would cause significant delay in my order and upgraded my mattress set to the next level in that model line to insure my satisfaction. Melissa his assistant was just as helpful in the follow up details that needed to be addressed in his absence. Lastly, they delivered and set up the bed before the scheduled time. Thank you Tim, Melissa and Fed (district mgr) and the delivery drivers for providing me with an awesome buying experience at your showroom and exemplary service throughout. I would definitely recommend them to anyone looking for great ( honest) service and wonderful bedding regardless of price point! Thanks again!

Hello , I am leaving this review to advise you not to go here and spend your hard earned money on a…read moremattress from here. I have saved for months , to buy a new mattress. I went to what I thought would be the best place buy a mattress . When I bought the mattress I was rushed thru the process of picking out a base , because the show room person , believe the name is Cyoung or something of the sorts was hungry . He then wanted to flirt with my fiance and insisted I go get a label number off the bed . I did because it was Black Friday and I was saving almost 1.5K on the deal . He botched my ordered name , and phone number , after that it was corrected . Until the delivery people showed up , at that time I was informed I got no mattress on the truck , just a base . I called a person by the name of devyn , he was more helpful , however the mattress was then going to be delivered 12/22 . I just got a message today , from cyoung or whoever saying now 12/26 is the delivery date . The person was yelling at me on the phone , has no customer service and I needed it to be known . After all, he didn't spend 3.5K on a mattress . Obviously I am pissed but bottom line , DO NOT SHOP HERE !!! DO NOT SPEND 3,000$ and the mattress not show up . Uncalled for and unprofessional. I will be contacting the BBB.

This out of the way furniture store has everything to furnish your house. While this is not the…read morelargest showroom with the largest selection in the area, it still has a lot to offer. When we walked in, the sales lady encouraged us to sit on everything, and lay on everything, so we could get the full effect of the furniture. My friend was looking for a bed, and after an afternoon of searching, we found a comfortable bed at the right price point here. They had delivery for around $50, and they were able to deliver it the same day. I would recommend this place to anyone searching for furniture.

I have been buying my mattresses, box springs and beds from here for years. Very friendly staff and…read morethe prices are great. Worth the trip. If you're looking for a mattress, make this one of your stops.

Jim is amazing. He is very patient, explains things well, and wants to get you what you want, not…read morewhat he wants to sell. I had to buy a replacement for my son's bed, and wanted something top of the line. I called and talked with Jim on the phone first, thwn went to see the beds we talked about. Once I got there, he helped me find exactly what I was looking for. Their Stearns and Foster quality and value are outstanding. I really appreciate knowledgeable, patient salespeople like him. I will be purchasing two more mattresses in the next year, and they will both come from Jim at Mattress Firm. I highly recommend that you pay them a visit when you need a mattress.

Please don't buy a mattress from mattress firm. We bought an almost $4,000 mattress 3 years ago and…read moreit's sinking so bad. my husband and I can't sleep in the bed anymore. I put in a claim and they keep denying it. You can clearly see how bad it sinks. The customer service is awful. Stay away from mattress firm. Go somewhere else.

I have only come here looking for specific pieces I had in mind for what I need in my house. They…read morehave a wide variety of things, but none that I specifically needed. Someone did ask if I needed assistance when I came in and said they did not have anything that I was looking for (China hutch and an armoire). I looked around in case something popped out and needed to be mine, but nothing did.

The website says "Items that are damaged or non-functional when delivered are eligible for repair…read moreor exchange when reported to the store at the time of delivery or pickup." The items delivered to me were not functional because a portion of the order was not delivered. The team told me to convert into a platform bed instead of them paying the cost to send needed items.  When I called to return the store manager said " I was over my 30 day return time frame". I was not. I contacted the regional manager Jason O'Neal who has been nonresponsive. The excuse of "covid" was also given as to why items could not be returned. No team members at this site are wearing masks, there is no signage about Covid protocol or following of any basic Covid protocol in this store, likely because the state of Louisiana has lifted almost all Covid restrictions. I requested the items be refunded so I could use my credit account for items I can actually use. As this will affect my credit, if not honored I will have to pursue legal action against the company. It sucks that I now have to dedicate real time to this when the problem came from the American Freight side.

This is the worst place to buy a bedroom set.l have been waiting a month and still waiting, was…read moretold two weeks and still no bedroom set paid in full. Horrible customer service.The company refuse to give me my money back. I wouldn't recommen this place to anyone

exceptional prices and products. have never been…read moredisappointed. friendly atmosphere and staff. would recommend this business to everyone. good prices, good people, good products. satisfaction guaranteed!!! delivery also offered at a minimal fee!!

I went to Bedding Plus on a fact finding mission. A while back I got the chance to sleep on a…read moreTempurpedic mattress for two weeks and since then I've wanted one. I went looking for some info on the different mattresses and also looking for a new pillow. The staff were amazingly helpful. We discusses the good and bad of Tempurpedic and the many different options. When I said I wanted to buy a pillow and pointed out one I was interested in, the salesman asked me a series of questions and actually recommended a different style and was less than half the cost and actually works better for me. When the day comes that I buy a new mattress, this is the place I will go to.

Don't get caught in the purchase NO RETURN TRAP from bedding plus. They will scam you in every way…read more If you make a purchase there you HAVE to get another mattress from them. No refunds, no questions asked. My wife and I requested to return the mattress that we bought which was $2599, for personal and financial reasons. They offered for me to pay 25% of the original purchase, $650, just to opt out of the contract. That is INSANE. The to just exchange the mattress for another one, the changed me 15% of the original purchase, which is almost $400. We we're screwed either way and HAD to pay one of the fees. We were FORCED to pay $400 to get a mattress from there because we were not gunna pay $650 to get no mattress. On top of paying $400, we had to wait an entire MONTH for the mattress to be delivered. You would think that with all the extra HUNDREDS of dollars we spent, we would get express shipping.... ABSOLUTELY NOT. Milton, the salesman we were dealing with, had ABSOLUTELY NO SYMPATHY for our situation, even though he knew the mattress was being delivered a month late. He was very rude and unapologetic. His customer service was exceptionally horrible and Unprofessional. We will ABSOLUTELY NEVER do business with them again and we will NEVER refer our friends and family to use them. I recommend using Rooms To Go, Mattress Firm, or even Sam's or Walmart for mattresses.