Apartment on the first floor - very humid and ants - management has responded quickly to the…read morereporting of ants. However, I had to remind the property manager several times of repairs. The shared washing machines have a bad odor. Trash place behind the complex is overflowing often and there are usually furniture pieces scattered around the trash collection place. Packages can't be delivered to the building - they disappear. Apartment doors are questionable. The pool is a nice feature but I had to clean up the water with the net myself because of all the insects and other stuff in there.

** If I was able to give a negative star rating I would! ****…read moreSo my mom is a tenant at heritage properties on Middlesex St., Lowell and I must say, "the office manger is a complete incompetent b**ch"! The worst customer service I had ever experienced in my life. She was condescending and rude and I didn't appreciate her attitude. I can't believe she was hired to represent heritage properties. Her behavior is such and embarrassment! If it was my business, I would install a hidden camera and really see how (April) really acts. So here is what happened, basically, if you want to stress out and deal with obnoxious April (the office manager) then, rent here. If you have any issues, even if their mistake, they would turn it around and try to tell you that it your fault. I kid you not, I was floored by the fact that she was so rude! I am just disgusted! They were at fault and didn't even apologize for her incompetence and instead, try to blame me?... and say that I have to open my line of communication? Really? !! I called and no one ever freaking pick up the phone! My mom basically was served to court by them because they claimed she didn't pay her rent. That was bullshit and we had receipts to prove it. I was so upset and frustrated because this was not the first time that this occurred. They need to get their shit straight! And fire April! What a horrible miserable person!

We hired James for a complete yard transformation. After my yard transformation that came out…read moreAMAZING, he has been maintaining my yard bi-weekly for the last year. We even hired him to do our snow removal this winter and I also am hiring him for my junk removal . He is by far the most reliable landscaper we have ever had. He is very consistent with his mowing , edging, snow removal , spring/fall cleanups, junk removal, even all the minor repairs I have needed him to fix for me. He has a very polite & hard working crew. The team is very professional and knowledgeable. I am very pleased.

James is amazing. He gave me a very reasonable quote to clean up my very over grown yard. He worked…read moretirelessly. This yard has never looked so good. I wholeheartedly recommend him!

DO NOT HIRE THEM. Joseph, the guy in charge of the movers, is extremely opportunistic and will take…read moreadvantage to charge you more whenever possible. The movers were supposed to arrive between 10 am and 12 pm, and they ended up arriving at 1:54 pm. The worst of it all: they didn't have any equipment whatsoever with them. I had to go to UHaul to buy them a dolly. The work was supposed to last 2 hours for a 1 bedroom apartment. In reality it took 3 hours and 30 min mainly because the movers didn't have the equipment necessary to do their job. At the end, Joseph ended up charging for 2 extra hours because they like to "round up" their service. When confronted in the phone for their lack of preparation and dollies, Joseph didn't take any accountability and hang up the phone.

Staggering lack of accountability for damage to walls and furniture, very disrespectful to my…read moreneighbors. Sent 3 helpers, one stayed by truck 80% of the day without unloading the truck, just 'overseeing'. cost a fortune and no response after repeated attempts when wanted to discuss service issues. Go elsewhere.

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Slumlords. They let the building we rented an apartment in for 4 yrs rot out from under us despite…read moremultiple attempts to get repairs. Frequent pest problems (mice, birds, squirrels, roaches), leaking roof, faulty/ nonfunctioning electrical, and mold. Rude and gave us the runaround and lied on more than one occasion until we finally got the Board of Health involved. The heat hardly worked and stopped working for my 80 yr. old neighbor in the dead of winter; took them 5 days to repair it. I wouldn't recommend renting or buying a property from them unless you're desperate.

They were the management company for a condo I owned in Lowell. They let the incompetent…read moreassociation let the building fall into such disrepair the place should probably have been condemned. The place needed repairs that delayed the sale of my unit for over a year. I requested closing documents from them for the eventual sale, when I had to sell at a huge loss, and they never sent the documents and kept the charges any way. They never responded to any of my correspondence. Stay away from any property they manage. They are incompetent and will do almost nothing for the huge fee they charge.

Any issue i've had, they solved it same day or the next day. Any question I had, they had the…read moreanswer. Brian has a great team here. Special shoutout to Mike and Pete for going above and beyond for me with issues I've had. Highly recommend.

I have known Brian and Belaire Property Management (BPM) for seven years. Brian and his team are…read morevery knowledgeable property managers. I also follow some of the same principles for my properties. I have asked BPM to cover my properties while I've been away; that is the trust I have in their operations. When I get to the point where I stop managing my own properties, I will use Belaire Property Management.

Great experience at 255 Nesmith St--responsive landlords, clean, well-maintained property. Thank…read moreyou, Alex and Amanda. Keep up the good work.

We would highly recommend Alex & Amanda (Vista Properties, LLC Lowell MA) ) as your next…read moreLandlords...none can match them! Recently relocated outside of New England but if we had remained in Massachusetts, we would have continued to lease our apartment. Always responsive to all our requests, calls and emails. Never had any major issues with our home and when work was required, they responded and resolved immediately. Apartment Building well kept and modern. A great place to call it one's "Home"! We are absolutely confident you would arrive at the same opinion...Thank you, Alex & Amanda! --- Patrick & Maria