Friendy, fast and thorough hygienist, and Dr Faaroog is super professional and pleasant. Receptionist also was polite and courteous!​ read more

Dr. Guncha Sohi is very rude and unprofessional. I have always loved the office, the assistants and receptionist were so nice. However, I had the worst experience I have ever had with someone who claims to be a caring, professional dentist. She was dismissive and rude, making false claims to someone who had a treatment plan and visited every 3 months for cleanings. I do not recommend her. read more

I had a very disappointing experience with this dental office. The customer service over the phone was unprofessional, sarcastic, and condescending. Instead of feeling helped, I felt talked down to and dismissed when trying to ask simple questions. A positive patient experience starts with respectful communication, and unfortunately that was completely lacking. The staff member I spoke with seemed irritated and unwilling to assist. Based on this interaction alone, I would not recommend this office and will be seeking dental care elsewhere in the future. I rarely leave negative reviews, but my experience with this dental office was unacceptable. The person who answered the phone was rude, dismissive, and spoke in a sarcastic tone throughout the conversation. I called seeking information and assistance, but instead felt like an inconvenience. Professionalism and courtesy should be basic expectations in healthcare, yet neither was demonstrated. If this is how potential patients are treated before even walking through the door, it raises concerns about the overall level of care and respect provided by this practice. read more

I went for fitting of crowns for recent implants. More prompt service and caring attention than previous provider. Seem competent at more reasonable cost. read more

Failure to send records to Specialist in needed Procedure. Delay in calling in Prescription, had to make second call. Not pay attention to needs of Patient. read more

I'm a senior citizen with health issues that you never know how you will feel from one day to the next. Admittedly I did cancel many times. When rescheduled I would wait 5 to 6 months for my appointment, only because they are the only dentist in this area that accepts my insurance. I've never had a dentist cancel on me. This one did. Twice for no show hygienist and a third time they recommended rescheduling because my appointment was during arts festival in State College and the parking would be bad as it normally is anyway because they have no patient parking. Well in June of this year 2024, I went to an appointment thinking it was 2 pm. When I got there, with a cane, limping the whole way, I was informed that my appointment had been 11:30 that morning. The woman I talked to was not the friendliest, pointing out my past behavior as a patient and proceeded to tell me that a letter was sent out but I was to ignore it. She had to talk with someone higher up than her and she would let me know. I did not hear from anyone until about two weeks later when I received THE LETTER I was told to ignore. I read that letter. I was informed as to what an inconsiderate person I was. They claimed I had 2 no shows in 2022! And because I didn't cancel in a timely manner or at all someone who really needed their services missed out being helped by them. For one, I strongly disagree! I am adamant that I would never have not called and cancelled an appointment and just not show up. Being that 2 years had passed there was nothing I could do but accept their discipline. And my third strike was the day I went to my appointment, limping the whole way, and was told I came at the wrong time. I never did receive a response from them, only the letter I was told to ignore. Needless to say I'm going to a dentist far away as no one in this area, but Nittany Dental takes my insurance. I'll be 70 in November and have most of my teeth. I've taken care of them through the years and have had really good dental care in the past from dentists no longer in practice. I just wish the dentist was more patient savvy and not let their patients be a number by the office staff. read more

The dentist and hygienist are very professional. They made me feel very comfortable. They explained all that they were doing and were happy to answer any questions I had. Highly recommend this office. read more

Have been going there for years. They know I do no like dental procedures. When they do fillings they are very cautious concerning me being numbed up good before starting their work. They are very nice, professional and careful. Recommend to everyone, especially scardy cats like me! read more

They will cancel your appointment and give it to someone else if you don't call them the day before to confirm, even if you've had it scheduled for weeks. read more

I was very apprehensive about going to his office. There was no reason. They are very good, nice people, did an excellent job. They didn't recommend unnecessary or extra treatments. I have no idea what these other reviews are talking about. The dentist I saw was an all around nice person, and she was very professional. Happy to go back any time. read more

They have a warm and welcoming staff. The dentist who saw me was really nice and explained me all my options. They accepted my insurance even though most others did not. I am extremely satisfied and happy and would recommend it to anyone. read more

Unprofessional. Fraudulent. Unhygienic. The place looks more like a shady tattoo parlor than a dentist's office. The place is dirty! The instruments they use look like they are of second world war vintage. The staff have poor personal hygiene. Did I say Fraudulent? Yes. University Dental Care in State College is run by an absentee Dentist/Businessman named Harkeshwar Sandhu who runs this shady business from California. When I went for routine dental cleaning, the dental hygienist insisted on doing an X-ray (even though I had an X-ray done during a previous visit 6 months prior). In addition, they billed me $89 for "emergency palliative treatment" when there was no problem to be treated and no treatment given. Moreover, because they took up too much time with the X-rays and the exchange I had with the hygienist about the need for X-rays (or lack thereof), I was told that there was no time for cleaning and that I would have to make another visit at a later date. My husband who was there for routine checkup and cleaning was also subjected to unnecessary X-rays. I have since talked to several other friends who have had similar experience with University Dental Care. Based on this experience, I am filing a complaint against University Dental care for their fraudulent, unethical practices. I would urge others who have had similar experiences with University Dental Care to do the same by visiting https://healthfinder.gov/FindServices/SearchContext.aspx?topic=14309. Crooks like Harkeshwar Sandhu and the staff who collude with him to defraud patients, medicare, and insurance providers should rot in jail. Here is some information that other patients of University Dental Care can use to determine if they have been victims of fraud.By definition, dental fraud is any act of intentional deception or misrepresentation of treatment facts made for the purpose of gaining unauthorized benefits. If you have been victims of any of these scams by University Dental Care, report them to the government and your insurance provider and help shut down this shady business and put the conman Sandhu in jail: 1. Billing for services not rendered. Billing for services not provided is a common type of fraud (in every profession). It happens when (for example) a dentist who merely examined the patient bills for more expensive dental services, including fluoride and sealants. 2. Misrepresenting dates of service. The date of service and the date of claim signature should be the same. Misrepresenting the date of service is fraudulent; this matters to insurance companies as there may be a waiting period prior to benefits being available. Sometimes the date of service is changed to take advantage of any early deductible requirement. 3. Waiving of coinsurance or copayments. Dentists who are not reducing their fees when they do not collect patient payments are essentially inflating fees to the insurance company. This is illegal overbilling and is fraudulent. 4. Misrepresentation of services. Diagnosing or coding procedures incorrectly is fraudulent and can entail liability. Changing the code to increase the amount of the claim reimbursement decreases the patient's maximum benefit and increases the patient's out-of-pocket expense. 5. Unbundling of procedures. The American Dental Association defines unbundling of procedures as "the separating of a dental procedure into component parts with each part having a charge, so that the cumulative charge of the components is greater than the total charge to patients who are not beneficiaries of a dental benefit plan for the same procedure". 6. Upcoding. Defined by the ADA as "reporting a more complex and/or higher cost procedure than was actually performed," upcoding bypasses insurance company reimbursement limitations (and thereby increases practice income). 7. Performing unnecessary procedures. Performance and billing for treatments not needed, or providing additional services or procedures beyond what was required, to increase billings and claims amounts. read more

I scheduled an appointment for my son because he was in extreme pain from a tooth and his mouth and face were swollen badly! They attempted to clean his teeth, took some x-rays and then sent him home and said to take Tylenol and come back in two weeks! They said a filling was cracked and needed refilled. The next day his condition worsened and his eye was even swollen shut and when I tried to call no answer and no emergency call number available. I called his pediatric dentist and was told to take him to the ER and they were shocked that he did not get the care he desperately needed!!! He had to be taken to an oral surgeon to get his tooth pulled because it was at that point beyond repair!!! The ER said when these things happen it is important that the problem is addressed immediately! The bacterial infection from a tooth abscess can be incredibly dangerous if it spreads to your jaw, neck, or brain, or if you develop sepsis, which is a life-threatening infection that spreads through your body. Some rare but serious complications include Ludwig's Angina, which can close the airway and cause suffocation; septicaemia, which is an infection of the blood; brain abscesses, which often require surgical drainage, intracranial pressure relief, and Hyperbaric Oxygen Therapy, and other bacterial infections such as meningitis, which can require lengthy hospitalization. Individuals with compromised immune systems have an increased risk of the bacterial infection spreading from their tooth to the rest of their body, and because of the teeth's proximity to the brain, infections can spread quickly from the tooth to the jaw to the brain. What's even worse I tried to get him to an earlier appointment date and never even got a call back till it was too late and I had to quickly take him to an oral surgeon!!!.My family will never go back there again. They are irresponsible and don't even deserve to practice dentistry!!! They don't deserve any stars!!! read more