If I could give NO stars I would, so they get 1-star by default…read more I have had my BofA account since 1988. Do not know what has happened since but they are not the bank I once knew. I just moved to GB and have had to deal with the local branch. What a joke of a branch. It seems like there is only one person at any given time. Apparently the teller is the one who answers phones too. When you go there, there is always a wait, not because they are busy. 1 person ahead of you may mean a 15 minute wait, not joking! Their customer service is non-existent. I am changing banks, after 30 years with them.

I have been a member for over 12 years on an account with my husband. I opened my own and deposited…read moremy government-issued check, and it was held for a week. When I called, the representative said, "You need to learn to stand on your own two feet with your funds," and they refused to lessen the hold. It has been dramatically difficult to get help. I needed an account for my disabled son and was told very rudely that they won't help because "I am in charge of his money." I have legal guardianship--no kidding! Since they changed owners, they have really declined in how they speak to people and are becoming increasingly rude with every visit to the Gulf Breeze, FL branch. I most likely will go back to USAA.

Great location. Never crowded. Usually two tellers on duty. Never a problem when I forget my…read moreaccount number. These people take care of their customers. Check out their interest rates on CDs. They are better than the banks.

Travis served as selling agent and Kayla as the Buying Concierge & Closing Manager. Mine was the…read moresell of a condo unit, which has its very unique set of challenges to navigate. But owing to Travis's and Kayla's hard work and commitment the deal got done! It was a protracted, arduous and, frankly, nerve-wracking process. But Travis and Kayla endured with grace and perseverance. It was much appreciated!

The Talley Group team was always quick to respond to any questions and concerns we had. They truly…read morecare about their clients and work very hard to provide the best service possible.

The Hansen team is a wonderful team to work with. They set everything up for me and made the…read moreprocess as smooth as possible. Marcantonio was a very talented realtor to work with. The team is very great at communicating, and very quick. I appreciate all the work they have done for me in buying my home.

To everyone looking for a fantastic Real Estate Team. We had a most impressive experience with…read morethese guys. Our agent was always on top of every request we had. He lead us through finding, looking and buying the home we had prayed for!!! They made everything easy on our end. So friendly, knowledgeable, quick to act, and got us EXACTLY the HOME we wanted!!! Not just a house folks....a HOME INDEED. We are ever so grateful to have had such a company, yah friends, to help us through such a journey. When you meet this team you actually want them to become friends and trusted friends for yourself and your family. You will want to welcome these folks into your everyday life. From a thought we had of wanting to move all the way through our closing (and then some) they never failed us. You would do well to get it right the first time by using these folks. Thank you Hansen Team The Townsend Family

I was living in England which made home shopping in the Pensacola area impossible. I found Camille…read morethrough a coworker who recommended her. She was so willing to find the perfect house for me and my family. She would FaceTime us the homes that we wanted to see. I really like her honest opinion about the house and she would go to great lengths to provide the best service. She has great connections around the Pensacola area which enabled us to get the home we wanted. As I was transitioning to Pensacola, Camille took care of everything including inspection and closing. When we finally arrived everything was set up and got the keys to the house from her immediately. She was very quick to respond to all my questions and helped us with everything along the way. Highly Recommended!

From the owner: Now accepting new Clients read more