1. Trident Home Loans

    1. Trident Home Loans

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    Pensacola, FL

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    Trident Home Loans

    4.1 (15 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    1 year ago

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    2 years ago

    Helpful 3
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    3 years ago

    Nikkie at Trident was incredibly helpful and knowledgeable. She made the process painless.

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    4 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    Great people to do business with. I have used them on three houses and will use them again if I buy or refinance again

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    8 years ago

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    8 years ago

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    7 years ago

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    9 years ago

    Provided very competitive rates and was able to close within promised time of 30 days. Easy to work with even remotely from another state.

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    8 years ago

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    Review Highlights - Trident Home Loans

    I worked with Rennata, who was helped make this refinance an easy, streamlined process.

    Mentioned in 2 reviews

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (17 reviews)

    I have never experienced such a poor process in attempting a loan. They papered us to death on a…read moremortgage, it was conservatively 25% loan to value. They requested everything including a business license, really, for a mortgage? And we pay off credit cards off monthly yet they used those amounts regardless. And the loan officer, very unprofessional. Do a yelp sort by date and you will find similar low reviews Don't waste your time. Now I have to find the time to close all my accounts. I wish I had read these reviews earlier.

    Take heed, active duty and veterans that travel outside of the United States. I was out of country,…read moreat a fair and the beer tent charged my debit card 10x what they should have. I was told by the people at the beer tent that if I gave them my e-mail they would e-mail me a receipt (surprise,they did not). THEN they double charged my card while I was standing there, I heard the machine beep twice and they said not to worry I wasn't being charged twice. Turns out I was charged 150 EUR for a beer. I disputed the fraudulent charge with Navy Federal's dispute department who told me that there was absolutely nothing they could do. I would humbly recommend a financial institution that has your back in a bad situation instead of just washing their hands of you and your problems. I don't have much really and that was a lot of money for me to lose at once. We the people need to support businesses that support us, and also possibly bring back traveler's checks. Thanks for nothing, Navy Federal.

    Don Copeland-American Mortgage Service Company

    Don Copeland-American Mortgage Service Company

    (2 reviews)

    I recently purchased a new construction home in Pensacola. Because I am relocating from Atlanta, I…read moreneeded the mortgage experience to go as easy and as smooth possible. I decided to use the builders preferred lender, American Mortgage. Florida Real Estate law is a little different from Georgia Real Estate law and the learning curve, on my part, made the processes a little longer than expected. The Loan Officer I worked with, Chelsey Jennings, was extremely professional and made herself available to answer my questions, day or night, 7 days a week. Ultimately, I got a great interest rate and the my home closed, on time without any last minute surprises. I would highly recommend American Mortgage!

    I was referred to this company by a realtor, and was told I would get the lowest price possible…read more Bottom line, they quoted me high rates that weren't even being offered by banks (banks were 2% less than what he was saying). He said it would be thousands of dollars more at closing if I wanted lower rates, and that he would take care of lender fees. I ended up calling 7 different banks and they said they have no clue where his quotes were from, and sent me the actual quotes for that time period (same day as his quotes/ within the same hour and all banks had roughly the same rates, but none were even close to being as high as his). I ended up closing at an extremely low rate, and paying very little at closing. Going with the bank, I saved 2%, $200 monthly payment, close to $10k at closing and $250k over the 30 years on interest. I'm not sure what motivated him to drive up my price, but I will NEVER recommend him to anyone. He acted like he was doing me a favor and helping me out, but after very little research, I see how these companies will attempt to scam people that aren't savvy with the house buying process.

    Navy Federal Credit Union

    Navy Federal Credit Union

    (7 reviews)

    NFCU credit card dispute would not remove this! Since my trailblazer was not fix…read moreby what Precision Auto Tune had done after they said they fixed all the issues. First of all either no tune up was done or they did not know what they were doing. Cylinder 6 coil was not working at all. Making only 5 cylinders running which should of stopped the tune up. You all replaced the coil only after the mechanic noticed the computer code after all the work was done that Cylinder 6 was not working. Then the very last thing Precision Auto Tune did was replace the Cylinder coil. So no tune up could of been done or was done after the coil was put in. I watched this with my own eyes. Also I should of been told from the start how much the oil pump replacement cost and work was. Then the sensor that I was told that needed replaced. It did not need replaced. So Precision Auto Tune replaced a part that did not need replacement. Precision Auto Tune told me it was then the oil pump that needed replaced for 2400 dollars. I had lost all trust in them. I talk with other mechanics around town and looked it up for myself. It is a known issue for Vortec engines. It is a problem with the Oil pickup tube getting air in it once the engine is hot. I got estimates for this which was all around 1,000 dollars. It is only 3 bolts to replace this and a 45 dollar part. So I will just do it myself. But as they could not do a Tune up on an engine only running on 5 out of 6 cylinders and the sensor they replaced was working properly that they replaced and they are suppose to be the experts at 200 an hour. I asked for my money back because they could not of done the Tune up and the sensor that they said fixed the truck did not fix the truck. Any court and mechanic hearing this will know I am right and asking for what is fair. This is a open and shut hands down case against Precision Auto Tune.

    Only 2 tellers and a line out the door... ridiculous. Why are you so understaffed? I don't…read moreunderstand such a large institution not serving it's members quickly. This is every time I go there.

    Trident Home Loans - mortgagelenders - Updated September 2026

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