First appointment was not with the surgeon as expected…read moreArrived for the second appointment and was told the doctor was out sick. No advance notice. Third appointment resulted in my sitting in the office for 90 minutes without being see by anyone, including an explanation as to why I was asked to arrive 15 minutes early and was never seen by anyone. Will be seeing another provider.

Love this place great people great office very helpful lots of experience very clean very friendlyread more

If you don't read the rest, hear this: Tyler & team are hands down the most wonderful people to get…read moreyou back together after injury or surgery. If you EVER need PT, I highly encourage you to visit them! 3/22 idiotic split second that led to a knife injury 4/5 surgery to repair nerves and tendon 4/7 splint placed 4/11 first PT session with UPT I made the CHOICE, because in healthcare you NEED the power to choose, to go to UPT. Tyler has helped me after injuries and surgeries before. For me, the choice was easy. Go somewhere I trusted. See someone I trusted. See someone who knew me. Be in a place where I can feel confident in the care and guidance I receive and truly feel 'seen' as a patient. More than ever before I'm willing to put in the work. More than ever I have to 100% recover from this. It's my hand. It's how I work. It's how I ride and listen to my animals. It's how I type a pub out each month, and so much more. It's the hand I hold my husband's in But Tyler also knows me well enough to know I'm impatient and eager to heal. And he's smart enough to call me out on that. But today. My god... Today Tyler told me he felt I had a really good prognosis. He told me I have a really good chance of healing safely, fully, and recuperating my left and right side (overuse after injury to left). I'm going to come back ready to work, and lift weights, and thrive! 6 days post op my physical therapist made me feel good about the future, something I've been waiting 20 days for. UPT is healthCARE

The good news is that everyone, from the therapists to the receptionist, was very upbeat and kind…read more All therapy appears to go on in one huge room, which kind of gives an assembly line effect. Most of the pts are men, and sometimes there's a bit of a boys' club ambience. In addition, I often shared my therapist with another client during a session. I was not really comfortable here, so I returned to a therapy center I had used at least twice before.

We definitely give the staff 5 stars for their passion and knowledge. They always want everyone to…read morebe healthy and happy. Dr. Kennedy is awesome. We trust his knowledge and advice. We are sad that we won't be able to finish the full treatment plan since they're leaving the Christiansburg Office at the end of the month. We wish them all the success in the future.

For the past five years, I have been struggling with balance issues and neuropathy in my hands and…read morefeet. MDs that I had consulted had prescribed medication, but nothing had helped. I found Balance Wellspace Integrative Medicine, which advertised that it helped with these issues. After reading the reviews and researching the company, I scheduled a preliminary consultation to see if they could help me with my problems. I told them that I had been struggling with this for over five years and explained that traditional medicine offered no answers. The team at the center conducted an evaluation and provided me with an 8-week plan consisting of three sessions per week. While there was no guarantee that their treatments would help, they led me to believe that they had treated others with similar conditions. They cited cases in which other patients had resumed an active life and engaged in activities such as playing golf. After faithfully attending each session, I noticed no change in my symptoms or function, which was a clear sign that the treatments were ineffective. I believe that they should have known, following their initial evaluation, that they wouldn't be able to do anything with their treatments that would actually work for me. I invested a great deal of time and money in what appears to be an empty promise. While I know there was no guarantee, I want to warn others before they put time and money into an empty promise.

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

great business facility take great care of people that are in need I'm extremely grateful for the…read morecare and support provided at this rehab facility. From day one, the staff was compassionate, professional, and genuinely invested in recovery. The therapists and nurses took the time to listen, explain the process, and encourage progress without judgment. The environment is clean, structured, and uplifting -- it truly feels like a place focused on healing and growth.

The PT tech, Drew, at Daleville is a very gentle and professional person. I commend him for his…read moreknowledge and patience in working with me. He helped me a lot.

Worked with University Physical Therapy in Daleville after shoulder replacement surgery. All staff…read morewere very competent and caring. I now have wide range of motion and no pain. Special thanks to Nick Alterio for his expertise and patience. Made therapy an enjoyable experience.

If I could give zero stars, I would. The level of neglect and disregard for patient care my…read moregrandfather experienced here was absolutely unacceptable. From the moment he was admitted, it was clear that cleanliness and basic standards of care were not a priority. The hallways and patient rooms were consistently dirty, creating an environment that felt unsafe and unfit for recovery. Nurses and CNAs were rarely available, and when we raised legitimate concerns about my grandfather's well-being, we were met with dismissive attitudes and hostility rather than compassion. Our family visited daily--not out of comfort, but out of necessity--to make sure my grandfather was alive and receiving even the most basic attention. No family should have to live with that kind of fear when entrusting a facility with their loved one's care. And if you scroll through the reviews, you'll notice a flood of suspicious 5-star ratings clearly coming from their own employees. That says it all. Instead of fixing the systemic issues in patient care, this facility seems more interested in propping up its reputation online than actually improving the treatment of vulnerable residents. Salem Health & Rehab should be held accountable for the neglect, lack of professionalism, and complete disregard for both patients and their families. I would strongly caution anyone considering this facility--your loved one deserves far better.

I spent two weeks undergoing physical and occupational therapy here. The staff was excellent and…read morevery professional. The quality of care was outstanding. The nurses and support staff on unit 4 were amazing. The therapists were extremely helpful. The activities center and the 3 ladies that staffed it were great! All in all, these folks made an intolerable situation very tolerable.