I would like to express my most sincere gratitude to CSR Maximiliano for his attention to detail…read morewhile taking my statement over my recent accident. He was very helpful and made feel at ease the entire time while making my claim. I felt as if I was talking to someone I've known for years. Helpful, friendly and professional.

United Automobile Insurance Company has been one of the worst insurance experiences I've ever dealt…read morewith. A claim was submitted on January 2, 2026, and they have had all required documentation from the start--police report, photos, repair estimate--and they verified that the insured was current. Despite this, more than 30 days have passed and no payment has been issued for minor damages. I have made over six phone calls, only to be given the runaround every time. There is no sense of urgency, accountability, or concern for the people affected by their delays. My assigned adjuster, Rafael Hernandez, has failed to do his due diligence to move this claim toward resolution. Because of this delay, I have been out of work since the accident and cannot return until my vehicle is repaired. Other insurance companies are able to issue checks on the scene or resolve claims quickly--United has done the opposite. This company appears to avoid paying claims for as long as possible, regardless of the impact on claimants. I would strongly discourage anyone from using United Automobile Insurance Company. If you value responsiveness, professionalism, or timely claim handling, look elsewhere.

I have had my homeowners and commercial insurance with LP for more than 20 years. Their service is…read moreoutstanding and they are constantly looking for ways to save me money. I'm a loyal customer who would never go anywhere else.

Lissette is a very knowledgeable insurance agent. She has advised how to reduce rates on auto…read morepolicy. Her attention to detail and her customer service is 1st class. Always friendly and her ready to take my calls.

Maribel, is very professional. Very nice she has been working at Cowart Auto Tags for over 20…read moreyears. I been working with her for years with the truck renewal and she as always been super nice, professional and I recommend when visiting Cowart Auto Tag Agency to see Maribel for any problems or to renew your tag or get a new tag. She is amazing! Thank you Maribel you always go above and beyond to provide the best customer serive to GHRS. Wishing you a Merry Christimas & Happy New Year!

It was good, a little bit slow but not terrible. I came in just before the lunch rush, so I'd…read morerecommend not showing up right afternoon, as it became packed. The rates seemed comparable to other places. The person handling my transfer was very friendly.

Muy bien servicio. Muy amables y explican todo al detalle. Te ayudan a que cojas seguro barato y…read moremejor !

My experience at Estrella insurance couldn't be any better, the people a wonderful they are very…read morenice and helpful, I definitely would recommend this place to anyone.

From the owner: Welcome to Estrella Insurance. We provide all insurance needs for a diversified client base in…read moreMiami, FL. Our team can help you get a free quote for Auto Insurance, Commercial, Homeowners, Boat, Motorcycle & Health Insurance. Our staff will help you quickly and efficiently.

I currently have a policy with this company, and contacting customer support has been extremely…read moredifficult. I was on hold for over 50 minutes today, and when I finally reached a representative, I was told my call needed to be transferred to another department. The call was then disconnected. Due to this experience, I will be looking into switching providers. Based on my experience, the large number of 5-star reviews on Google does not reflect the level of service I received.

la agencia más mala del mundo es esta una hora esperando que contesten el teléfono y nada no se las…read morerecomiendo

this company is the worst if i can give them a zero star i would if your thinking of car insurance…read moredon't pick direct auto they will not fix your car and they will fine any excuse not to fix your car please dont do it they're a scam!!!!!

Not sure if i have the right location for Miami zip codes. My complaint is about customer service…read more KAT (he/she) was rude, unpleasant, arrogant and condescending, when i told her i was gonna complain about her in the survey, she made sure i didn't get the survey by hanging up. Then i called a few more times to put a formal complaint about the call and escalate, but all other agents like John and some other guy teamed up to make sure my call didn't go through, and also hung up on me several times. First day of the policy! Great representation of Direct Insurance / Allstate, great service! Hopefully the crappy service ends here. Feel free to contact me about this, i have the calls, date and time!