This is a scam. I called and schedule an appointment a week in advance. Called the day before and…read morethe date I was to arrive to confirm the appointment and price. Once I arrived to a very unprofessional place of business, there was kids running around and several other businesses in this small space. The representative does not speak English and he also was very unprofessional. He then preceeded to tell me a different and much more price. I will never recommend this scam and will alert others if this place m

good price and good timing . so fast and helps so much with all my phones .. good communicationread more

From my experience, I recommend to never stop by here and this is why…read more I have an Acer ROG Gaming laptop, I had taken it into geek squad to get a repair on my battery. In the process of them fixing said battery, they broke my screen and said they wouldn't get back into it. So I thought bringing it here seeing the good reviews it had would be my best bet, sadly enough it ended up being nightmarish. I first told them what my issue was and the things Geek Squad had done to fix it. However, they did not seem to care for the information at all, they had just disregarded it and had forgotten all about it. The part they needed to fix my screen wasn't in shop, so they had to order it. Which I can understand, yet; they said it'd be there in 2 weeks. I called regularly and it hadn't come in for a whole month. In the end, they didn't even call to let me know when it was ready. And they didn't even fix it! They just waited for my call to tell me for the past month they wasted my time. (Not literally lol) I opened it up to see for myself what repairs they tried to do, all my screws were missing, and the cable they bought to try and fix my screen was too short to even reach the connector inside the computer. My computer was working prior to me bringing it there, it was just my screen, and they managed to make it into a paperweight, it wouldn't work completely. I brought it back in, and they used all the wrong screws, so my laptop has a lot of screw dents on the chassis. They managed to get it back in working order BUT as of the time of this review, my WiFi adapter chip is entirely MISSING. In summary: I brought a working, nice condition laptop into this place. They waste my time for over a month and not call me to say when I could pick up the thing; and on top of that, they entirely trashed both the inside and outside. And upon bringing it back a second time, they managed to break even more! AVOID AT ALL COSTS. For the price of free, my $2000 gaming laptop is reduced down to its basic components. Tread carefully yelpers! :(

best repair shop ,I replace my screen for real good price , I will keep coming to this place ,…read morebetter than best buy or fry's and cheaper

My parents went in to switch from Boost. They wanted an apple phone. The lady there said they don't…read morework with apple. My father told me he switched I asked if he got the promotion that was an apple SE free when you switch he said the lady doe not work with iphone. My father went back to store showed the online promotion and the lady said it has expired and Metro has not taken it off the web site. I called Metro and they said the promotion is current. I went to another to verify the promotion and it was current. Turned out that the store I visited the manager also runs the Metro store that my father was lied to about the promotion. I was told the I would be getting a call from the manager a week later and nothing. I'm going to call Metro for a refund do I can return back to Boost

From the owner: Switch today & enjoy America's largest 5G network.read more

Me and my family been with t-Mobil for years. We have our payments in auto pay. T-Mobil will some…read moretimes pay themselves and other times won't. They got the nerve to say maybe it's my banks fault. Crazy part is they charge you five dollars if you pay in store witch is crazy. I was with spring before T-Mobile for over a decade and let me say I had a way better experience with them. There has been way too many times where T-Mobile won't pay themselves and I have to pay extra money. Some of us have busy lives and don't have time to be running around playing games. No I don't want your free phones witch are absolute trash to mention. I'll be moving back to spring save yourself the trouble if you thinking of switching over to T-Mobile. People at the store are nice but the company is a joke. Never get signal and wanna charge you an arm and a leg.

Horrible customer service . The night before my husband and father went and spoke with Roger, he…read moretried his best to get my dad (who's elderly) the best upgraded phone. They asked Roger multiple times if his diabetic machine would work, Roger insisted that it would. When they came home it in fact did not work (the phone did not comply with the app) we went back today spoke with Jaime and he was very negative about the whole situation. We told him everything and it felt like it was a "I didn't do it so it's not my problem" situation and basically told us there was nothing he could do we had to come back at 1 to speak with a manager or go next door. Basically handing our problems to another location instead of trying to have patience and help us. If this happened while I was here with my elderly dad image if my dad went alone? He definitely wouldn't have even probably had a chance to explain. Well we went next door and honestly I was happy we did. The vibe and customer service at the other location was THE Best!! They were welcoming patient went out of their way to help us find a solution (WHICH THEY DID!!) and very kind with me and my father. I'll never be coming back to this store and advise my family and friends to also avoid this location.