Columbus Capital Lending has denied our loan. We had a DU approved on August 13th, 2020. The…read moreappraisal was ordered back on August 18th, 2020. I will like you to forward this email to the bank manager. The reason for denying the loan was clarified at the beginning of our application months ago after sending you all the conditions requested including what my employer had sent to you, the loan officer, and the other officer. The bank has treated us unfairly and in a discriminatory way all the process because of our young age. Why the bank mistreated us this way. Why the bank did not care about our file, our deposit, our time. We are young that's right but we have proof that we are working for our future; there was no reason to deny the loan. The seller is living in a hotel with three kids from September 15, 2020, waiting for the bank decision and following all the timeline I am sending you. This is unbelievable. We lost our deposit with the seller, the money we invested in the process, the place I was living, and our time. I am a young professional with an AA degree and my brother has a master degree, he is an engineer in mechatronics. We both have excellent credit+700 no debt. We both have 2-year history of the same job fields. We are starting our professional life and lost our dream home thanks to Columbus Capital Lending. You guys destroyed our life and made us lose our savings and my mom's gift to us. I know we had not earned so much income in the past, but we were studying in college. We had provided to the bank all the requirements requested every time. The processor took more than one month to review our case after the appraisal. After that, the processor took a week to review any documentation we submitted the next day to our loan officer. Every week the processor had asked us the same questions and documentations forgetting what we sent previous weeks. We lost over a month with this unprofessional way of working from the bank. My brother was doing his master degree with a scholarship while working part-time as an engineering teacher in the previous years; he has two years of w-2. He graduated with the highest grades last year and had not stopped working in his field. The same for me, I had been working so hard after high school and four years' experience in my field. Also, I had been working hard towards my AA degree. We sent proof of all this information from the beginning. It's not the same having to work while in school than being a professional with a master degree and earn the same amount of money that we were earning before graduating. The bank is denying the loan because of inconsistency of the payroll in the first month in my current job. I am working in my current job four months and in the same field for mo than 3 years. My employer had explained the reasons more than once why i had worked fewe hours my first three weeks. This is the reason the bank is denying my loan? Why the bank had made me lose my deposit if this one was the first condition you asked us and we clarified it to you from the beginning? Why the bank made me get more than 20 conditions after my working hours, letters, requirements, conditions, and statements? The bank is denying the loan to us both working professional with a w-2 job for this reason? Why it took the bank more than two months to realize that this reason was enough to get us denied? Why the bank kept asking us for more conditions if the loan was not strong enough from the beginning. Also, we sent to the bank every single condition the next day and the bank waited weeks every time to answer and forgetting all the documentation submitted previously. Our attorney, our realtor, everyone asked the processor about the loan. They wanted to protect our deposit but the bank did not care at all.

Guaranteed Grade A service…read more Jeff worked so hard and fast to get our paperwork complete. I highly would recommend them to any of my close friends and family. Truly Grade A service. Give up your search and go with them, you would not be let down!

We have worked with Jeff and the team at Expert Mortgage Group for two of our home purchases and…read morewords can't describe how grateful we are. Jeff makes the overwhelm of buying a home an absolute breeze. He is an excellent communicator, works diligently with a positive attitude and is incredibly informative throughout every step of the home-buying process. We refer all friends and family to Expert Mortgage and there aren't enough words of gratitude to describe the joy of working with Jeff and the entire team. So thankful to have found such a wonderful company!

Thank you for putting all your efforts on our behalf's. You guys really made the process less hard…read moreand tedious. Keep your proffesionalism and being as amazing as all of you are. I definitely recommend Mint Mortgage or buy again from you.

From the owner: Our vision is to deliver a high quality loan product along with superior service to our customers…read morewhile maintaining a spirit of cooperation, appreciation and understanding in all that we do. We make it a point to act in a fair and timely manner while exceeding customer expectations and without compromising the integrity of our company. Rocio's goal is to create satisfied and loyal customers who will want to refer her and her services to their family, friends, & colleagues. With over 17 years of experience in processing and origination background, Rocio is able to forecast potential issues before they arise; being proactive is one of her strengths. She works diligently to close every loan on time, communicate with all parties throughout the process, and provide the best mortgage experience possible so you can enjoy the awesome experience of buying a home!

Christina and her team are the BEST mortgage company in South Florida. They are knowledgeable, and…read morethey keep their clients up to the minute well informed. Completely reliable and trustworthy. I truly appreciated that all my calls were answered and all of my questions answered and truthfully. Thank you Christina Hernandez and team!!

From the owner: FHA Home Loans - VA Loans - Conventional Mortgage Loans - Jumbo Mortgage Loans - USDA Loans -…read moreReverse Mortgage - Foreign National Loans

Let me tell you, I was very astonished to see the bad reviews. I had a completely different…read moreexperience. I worked with Adriana from beginning to end and the process was flawless. She was beyond helpful, helped closed my loan beyond quick, and even that is an understatement. It was expeditiously completed. In addition to the phenomenal service, their entire process really flabbergasted me. From the amazing terms, rates, conditions, what more can I ask for. Once again, thank you Adriana for going above and beyond.

THE WORST! Cost us thousands and the loss of a home! They do not honor their committed timeframes;…read moreclosing dates mean nothing to them, and there is ZERO communication in writing to back up what they say, All they tell you is, "Oh yes, everything is fine, no problem. We have all we need". UNTIL, their "attorney" gets the loan package then they find out they don't have basic documents that they should have had during the 1st week of processing. They are an embarrasment to the finance world and they ruin peoples lives by mishandling situations like this. All the meanwhile, they just don't care!