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    Up In Arms Kansas

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    9 months ago

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    Simmons Gun Repair & Sales

    Simmons Gun Repair & Sales

    3.4
    (14 reviews)
    11.8 mi

    The safety on my Citori was far too stiff, causing me to miss wild birds more than once. Simmons…read moretook care wit and now it's great. Great service, fair prices, quick turnaround.

    I will never shop at Simmons again, and I cannot recommend them to anyone based on my experience…read more On Saturday, July 11, 2026, I visited Simmons for the first time. I found a Glock 21 Gen 4 in the display case marked at $899.00. Before visiting, I had checked their website and saw the same firearm listed for $599.00. I asked the salesperson about the price difference. He checked with the manager and returned a few minutes later stating they would honor the website price. However, because they do not process firearm transfers within an hour of closing, he asked me to return Monday. I agreed. On Monday, I left work and drove straight to the store, arriving at approximately 4:03 PM. I did my best to arrive before their transfer cutoff but was unable to make it in time. I apologized for arriving late, explained I was there to complete the purchase, and the salesperson took my ID and handed me the paperwork. I was halfway through filling it out when the owner approached. The owner told me the website had not been updated and that he had sold the same model on GunBroker for $750.00. He then told me he would not honor the $599.00 website price, despite the fact that I had already been told on Saturday that they would. The website not being updated was an internal issue with Simmons, not the customer's responsibility. I relied on the advertised price and, more importantly, on the commitment made by their employee after confirming it with management. If they had no intention of honoring the price, they should have said so on Saturday instead of asking me to return Monday. I made a second trip, spent my time and fuel, and had already started the paperwork before they changed their position. This was not just a pricing error--it was a broken promise and poor customer service. Based on this experience, I will not do business with Simmons again, and I cannot recommend them to anyone expecting a business to honor the commitments it makes to its customers.

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    Olathe Trading Post & Pawn

    Olathe Trading Post & Pawn

    3.7
    (24 reviews)
    12.0 mi
    $$$

    I came specifically to shop for DVDs and found several at a really good deal! They were 50¢ a piece…read morewith an additional 20% off for a deal they're running right now. Please note that series are not 50¢, they're $2 each. Blu-Ray discs are $3 each. I didn't talk to any employees except for the man who rang me up. He was polite and efficient, if a bit quiet. Nothing to complain about! The only reason I'm taking off a star is because some of the cases I looked through were FILTHY. One looked like it had some kind of vomit or excrement on it. That's not an exaggeration. I believe that if you're going to be selling a product, you need to make sure the product isn't absolutely disgusting before putting it on the shelf. 4 stars, though. I'll probably be back (maybe with gloves this time) to look for more movies!

    So I thought about it for a couple days hoping I would calm down a bit, So I could think hard about…read morewhat happened bc even hours later family members later told me they were literally about to run and find a doc due to just how freaking red my face was. **^*^ I wasn't about to run to X just to put the blame on someone else who is clueless as to this Could I give negative stars?? Well to be honest I really had to wrestle with this. A couple weeks back I went in to get an item I had on short term loan. I only had it in for a month or 2 at the most. It was a new unused Trijicon MRO Red dot optic for my rifle. Retail prices have gone up even over what I paid for it in the last 6 months. I believe I paid just under $500. I'd have to check the receipt. My loan on the thing was only $100 or so, again I'd have to double check but that was the approximate amount. I went to buy it back out and I started to worry bc they couldn't find the item in the system, or in back. Turns out they come back and try to tell me that I sold the item to them and I didn't get it on loan!! (Which I had the receipt for the pawn) Immediately my stomach sunk and I started to get so upset I was literally shaking. I explained no, I absolutely did not sell anything and never have, and they Needed to find it and get it back! If not that the only right thing to do would be to buy me a brand new one or even a used one which would still have sucked and not been the right thing to do, but I might have considered that. They keep acting as if this was my fault. I asked them to tell me in the system how many items have I sold them anything? How many have I pawned? None. I sold NONe! Only loans for decades!! I was a great customer and I have spent so much money in that place over the years buying from them. After leaving me out front for what seemed like way too long they came out and said they were sorry and they sold it!!! Wtf!!!!??? I was so upset. Considering it was a gift from my father. The last one. He ended up giving me like $170 which they claim was what they sold the item for and told me that was the best they could do. I had no choice but to take the unfair joke of an amount. You can't find that optic and model new for under $450. Every MRO HD I've seen is $500 and up. I've seen them at $600 plus. Ever since this happened it's just been nagging me, and I've been so sick about it. I feel like I was wronged, lied to, and cheated out of my $500 plus after taxes Trijicon optic! Since this instance I've asked other local pawn shops what they thought and what they would do if they had made that mistake. Every single one told me they would have had overnighted a brand new optic straight from Trijicon if need be to make the situation right. If they couldn't do that they'd also offer $500 whatever the cost was new in store credit. They said they'd give me that option at least. They asked if they had done that would I ever consider doing business there or referring them again to my buddies and family? Which I do and I would. I am big on honesty and loyalty. If a company does right by me I do right by them. But in this case Olathe Tradihg Post and Pawn fucked me. They wronged me and did NOT fix it. They just insulted me more. Anyways, sorry for the long rant but I had to just get this out there bc I would hate to have the same thing happen to anyone else. God forbid they did that with someone's wedding or engagement or class rings, something that couldn't ever be replaced. To me bc of who gave it to me and the circumstances around it, that was like a class ring to me. Hell I hadn't even had the chance to use it given my financial circumstances at the time from losing my job. The whole reason I went there for help. I didn't get any help. I feel like they literally stole from me. Anyways, now I gotta find a new shop to buy from and recommend to family and friends. Also, we were able to speak with quite a few new homeowners living here lifelong.

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    Olathe Trading Post & Pawn
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    Up In Arms Kansas - guns_and_ammo - Updated July 2026

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