Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

So sad to see them closed. Friendliest staff and phenomenal selection. Wish you all the best. Get…read moreback to it soon!

Everyone who works there is great, every single one of them. I've come in the morning, mid day, and…read morenight, and have never had a bad experience. The brown haired lady who works at night is my personal favorite though.

I am just a regular that will always come back. Great service Great guys!! Always has everything I…read moreneed

Excellent customer service, they always have what I need at great prices!! Wide selection of salt…read morenic to satisfy the cravings. They know how to take care of their customers, and that keeps me coming back. Try them out, you will not be disappointed!!

Found this place on a whim! I stopped in and the owner is so nice. He has so much and he has a…read moreprogram for vapes, buy 9 and get the 10th free. Can't beat the prices either! I've been recommending this place to everyone I know!

very nice. took time to help me figure out flavors. very kind. very patient. prices are amazing!read more

Hours state open at 10 am. Showed up 5 minutes early and waited and waited eventually giving up at…read more10:08 am as the business is not open. Won't be coming to a shop that has questionable hours.

I came in expecting great customer service but was shown the opposite. I had questions about wraps…read moreI haven't tried before and the guy told me "I don't smoke that only hookah" which is understandable... but his attitude was horrible as if I was bothering him then he didn't want to let me pay in cash until I told him I didn't have my card to which he proceeded to try to give me my change back in coins when he clearly had bills in the register. It took some persuasion to get bills instead of the dimes he was trying to give me. Will definitely not be returning here.

I usually like coming in this shop except for one person who works there who is always on their…read morephone . Trying to get you out of there. So today I got charged $12 for a deal of $1 for 3 insense......I got 6x..... so it should have cost me $2......he ripped me off $10....but otherwise ....I haven't been there in months. But i have to go back because I have 1,091 points w Fivestar (app). That's $1,091 dollars worth of points. There is a really nice good worker there, who is tall and will always give u the best recommendations. He has blonde hair about 6"4, he is the best worker I've ever dealt with at any vape shop. I jus hope I can get some money back for the other worker ripping me off multiple times.

This is one of the 2 greatest vape, CBD, and NO kratom shop! I suggest you guys get it. But, the…read morestaff are the nicest, most helpful employees I've ever seen at a vape shop. I have one favorite employee and he always helps me out if I need help with my tank or battery, always gives me the best product for the money I have at the time. I try to go in at least twice a week.love this place!!!!!

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

From the owner: "3 Heads Go is a new and elegant smoke shop that offers a wide variety of smoking products,…read moreincluding vapes, cigarettes, e-juice, e-liquid, various smoking devices, kratom, CBD, and many hemp products. The shop is designed to cater to all of your smoking needs and is equipped with a drive-thru for easy convenience. Whether you're a seasoned smoker or just starting out, 3 Heads Go has something for everyone. With a wide selection of products, it's the perfect place to pick up your smoking essentials."

Got my iPhone 6s Plus screen fixed here today & they did it within 20 minutes! Great service & very…read morehappy with the quality! Definitely recommend!!

They were so nice to work with and fast! I called ahead of time to see if they had time to fix my…read morephone screen and Sam told me to come right in. They took about 30 mins and my phone looked like new when they were done! I would definitely recommend!

They have a vast selection of goodies. Reasonably priced and friendly. Only complaint would be the…read moreparking but that's not their fault.

From the owner: At Pharaoh’s, we’ve been proudly serving our community for over three years, bringing you the…read morefinest selection of smoking essentials and accessories fit for a king. Inspired by a passion for high-quality products, we’re especially known for our handcrafted Ukrainian hookahs, offering a premium smoking experience you won’t find anywhere else. Our store is built on exceptional customer service and a unique product lineup, carefully curated to meet the needs of every smoker. Whether you're after the latest disposable vapes, stylish accessories, or looking to elevate your sessions with our collection of hookahs, we’ve got it all. With local and international connections, we ensure that every product on our shelves meets the highest standards of quality. Step inside Pharaoh’s, and you’ll be transported to a space designed for ultimate relaxation. The chill and laid-back atmosphere, combined with our knowledgeable staff, makes every visit an experience. Whether you're new to the world of vapes or a seasoned hookah enthusiast, we’re here to guide you. Stop by Pharaoh’s Smoke Shop and treat yourself to a royal smoking experience. We’re more than just a store—we’re a place where community, quality, and relaxation come together.

They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

Drive through is sooo convenient. Great service, very helpful…read more Thanks Hussein for the suggestion.