We haven't completed our remodel yet, but they have been with us all the way along Really helpful…read morewith everything we've needed.

A long time resident of East Hawaii, Emanuel Lenard, is knowledgeable as a real estate agent and a…read morehome builder. This experience gives him the skills to understand the business from the lava up. He is a consummate professional who takes pride in providing personal service to his clients. I would highly recommend Emanuel Leonard at Goldwood Development for your real estate and construction needs.

I recently hired Hilo Tile & Stone Inc. to install outdoor tile on the cement porch in front of my…read morehome, and the results are outstanding. What was once a plain, drab concrete porch is now a beautiful, inviting space that truly transforms the front of my house. I worked directly with the owner, Albert, who was professional, responsive, and easy to communicate with throughout the entire project. The workmanship is excellent, the attention to detail shows, and the finished product looks even better than I expected. I'm extremely happy with the quality of the work and the overall experience. I highly recommend Hilo Tile & Stone Inc. for anyone looking to upgrade their home with tile work.

Front desk service was absolutely terrific. Would definitely…read morecome back again in the future.

Disappointed to learn from my referring broker that her referral to Denise was not accepted as she…read moredid not want to pay a referral fee and participate in a Military rebate program for buyers. We chose Denise specifically as she mentioned on her bio that she was a Major in the Army and how she "also devotes many hours to various Veterans' Organizations." Did enjoy the webinar with local home inspection business.

Denise is an amazing realtor! When we first listed our home she lined us up with a professional…read morestager. The result was so awesome that a national house hunter television show (Waterfront House Hunters) filmed and aired our home! I recommend Denise over and over to anyone who asks my opinion for the Bis Island's best realtor!

Amazing local painting company located here Hilo side. They offered free estimates, and will price…read morematch other bids. Very professional, and amazing work.

Where can I start? This company is amazing!…read more I needed some restroom work done and it looks and feels phenomenal! I then loved realized how good the work was I had them do more! My kitchen, and pretty much my whole house. Love love love! Highly recommend!

Tiana went above and beyond as a relator to a first time…read morehomebuyer! She helped explain every step of the process and was quick to respond to any questions I sent. She made the whole process feel less daunting. I would recommend Tiana to anyone looking for a responsive and professional realtor!

After they realigned the gutters, it had not rained for a couple of days. When it did rain the…read moregutters had a couple of problems, and they came and fixed them in just a couple days !

In April 2022, 4 years ago, Hilo Air installed 3 mini splits and a used central condenser with…read morewhat we were told was a 10 year warranty in our home for just over $8,000. This April, almost exactly 4 years later, the system was leaking water and not working. Technician came out, said the coil was leaking. Was here for 2 hours. I asked him what we owed. He said Hilo Air would send us a bill, but it should be about $250 to $300. Hilo Air said the condenser was now 5 years old and past warranty because it was used and we needed a new one. For $7,000. The cost about doubled in 4 years! But that price included the service call. OK. When I asked for a separate bill, they said the service call would be about $378. Today, May 7th, I told them we could not afford a new system, we would go without A/C, and to please invoice us for the service call separately. The new invoice showed the service call now cost $403. For 2 hours of the Tech's time. Hilo Air is not the same company it used to be. I cannot recommend Hilo Air due to their ever changing price quotes. I believe they are using any excuse to gouge their customers. In my opinion they cannot be trusted. Do not use.

BEWARE!!! Hilo Air…read moreappears only to care about being paid. Not concerned with actually providing good service. SPOILER: Hilo Air and its technicians/workers along with its owner appear to only care about being paid and are not concerned with providing actual quality service to customers, despite my attempts to communicate the numerous issues to management and the owner. Series of events went as follows: 1. Scheduled a first visit to troubleshoot what the issue is with my AC unit. 2. FIRST visit - technician came out and did some tests and left me with the impression that everything was working and then left. Only to find out a week later that we needed to order a part. I was surprised. Spoke to Mitch about this and told him I had no issue with paying for a part I needed, but there was a communication breakdown with the tech. 3. SECOND visit - technician made a mistake in the quantity of refrigerant put into the AC unit. Checked for leaks. Did not communicate well what was expected to happen going forward. Did not specify needing a 3rd visit. 4. THIRD visit - Technician (Abner) showed up late. I called Hilo Air's office and talked to Mitch. He hadn't heard from Abner. Abner then told Mitch he was going to be late when he was 30 minutes away and 20 minutes late to my schedule appointment. Prior to this visit I made it clear that I was frustrated to Mitch and did not want to have a 4th, 5th, 6th visit to fix an issue that should have been communicated clearly what the problem was and needed in the first 2 visits. Note - Two rooms are attached to this AC unit. One had issues, the other worked. By the end of the visit the technician had left me with both rooms not working properly. Technician shows up 90 minutes late. He (Abner) finds out that during his second visit he had to redo the refrigerant portion of work from visit #2. I communicate to Mitch that I am not paying for the extra time and work for the technician to REDO his work from the 2nd visit. At the end of the work day around 3:45 I caught the technician looking to leave without properly informing me what the current temperatures were in both rooms. He put away all of his equipment and did not appear to have the intention of showing me the issues with the AC unit and the two rooms. He had caused a problem with the room that was working and wasn't going to show me the issue. I had to ask him to bring out his tools to measure the temperatures in both rooms. This interaction was recorded where the technician admits (Abner) that he doesn't know that is wrong with the AC and that he doesn't know why the temperature is outside of the normal operating range it is supposed to work at. His short term solution: Run the AC over the weekend. At the end of this visit I immediately called Mitch at Hilo Air and told him what transpired and told him I was not going to pay for this 3rd visit and the portion of the 2nd visit that the technician (Abner) did incorrectly as well. Mitch informs me he will find a solution to get me up and running with my AC (Friday). Monday comes, Tuesday comes no call from Hilo Air or Mitch. I call them and ask Mitch what do we do as I'm not happy with having to be forced to schedule a 4th visit. Note - This 4th visit that was scheduled was essentially an extension of the 3rd visit described above. 5. FOURTH visit - Technician comes out and tests temperatures and a few things and tells me we need to install another part. At this point I tell him I don't want to schedule a 5th (yes a FIFTH visit) to fix my AC unit. And to have Mitch call me because at this point I'm not happy. 6. I email Mitch my series of notes, issues, and inform him that I want to know what I am being billed currently as we are now on the FIFTH visit. 7. I respond with my notes above to which I am forwarded to the owner of Hilo Air. 8. A week goes by and no one responds to my email. I reply again/forwarding the email to the owner again. 9. I get a bill in which I do not agree with. 10. I reply to the owner and ask him to call me directly on my cell phone. 11. He doesn't call me, doesn't want to know the context of how things played out, but resorts to glossing over my issues that are accurate documented on my end with audio and video recordings of his technician and instead does the following: The owner of Hilo Air tells me if I have a problem with their company that I should call another AC company. The owner also tells me he is doing me a favor by not charging me for the 5-6 hour visit (3rd visit). Condescending email. I intend on paying for the portion of the bill in which I believe I should pay based on the service that was provided. My AC still has not been fixed after 2-3 months of back and forth with their technician, owner, office manager etc. My conclusion: Hilo Air AC is primarily concerned with billing hours and not too concerned with hearing their customers out before passing judgement. BEWARE!