1. Upgrade Labs - Oakville

    1. Upgrade Labs - Oakville

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    Oakville, ON

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    Upgrade Labs - Oakville

    4.0 (3 reviews)
    Open 7:00 am - 8:00 pm

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    One Health Clubs - Oakville - Main Floor

    One Health Clubs - Oakville

    1.6(19 reviews)
    2.7 km

    I wish I could give this place a zero star. I signed for a year after getting an exception to train…read morewith my personal trainer via google meet. Of course, I had to use my phone and I did for the last three months. I used to work out outside of the peak hours and I was always very respectful having my private session via google meet. Unfortunately, I was approached in a very abrupt way in the middle of my session by Alyssa, the GM. She asked me to turn off my phone or cancel my membership. Even though I explained to her that I was promised an exception. She could have waited for me to finalize my workout. No, she had to interrupt in a very abrupt way. I ended the google meet session and I asked to finish my workout. After finalizing it, I canceled my membership.it was very misleading allowing me to join the gym just to make me going through such a disrespectful experience. Alyssa should get a better training on customer service. I have been training with my personal trainer for 3 years via Google meet, thus developing a friendship and a professional relationship. I have already found a new gym that values my business and is open to new technologies. It gets very busy during peak hours which I avoided. I only joined one health because it is a walking distance. There are much better options, Where unhappy female member doesn't complain about seeing a respectful and quite member like myself working with a trainer via Google meet and where the GM is polite and got people skills.

    I don't write reviews but it's probably because I've never been compelled to. However, my time at…read moreOne Health yesterday has motivated me. There was an ant infestation in the women's bathroom. The equipment was old. I was told I could connect my Netflix to the equipment, that was one of the "selling" points. I'm not disadvantaged when it comes to technology, I can figure it out. I couldn't find how to set up the Netflix and the Bluetooth wasn't working on the machines so I asked the girl working there for help. She told me "Oh, I've literally never used it before so I'm not sure". Great. Thanks. Forget everything, I just didn't appreciate the ants on the floor. Also, the steam room should be cleaned.

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    One Health Clubs - Oakville - Hot Yoga Studio

    Hot Yoga Studio

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    Orangetheory Fitness North Oakville

    Orangetheory Fitness North Oakville

    2.4(5 reviews)
    4.3 km

    The gym is clean and the fact that each person wipes off their own station after each use,…read morecontributes to it; but, washrooms could use upgrade and regular maintenance is required for them. The staff are friendly in general. I have attended few different time-slots with different trainers and they were good. I just think that OrangeTheory in general lacks some personalized components in their programs.

    Beware of unfair billing practices and encouragement for non vaccinated individuals to attend…read moreworkouts. I was a member of Orange Theory North Oakville, Canada prior to the pandemic. I was very happy at the studio and referred friends to join as well. Once the pandemic hit, my membership (along with all memberships) were suspended. I received a few phone calls from Orange Theory checking in and asking me if I wanted to remain on suspended status or cancel. Each time, I expressed that I was not comfortable coming in and asked to cancel. Each time the representative convinced me to keep my membership in suspended status. I was assured that I would not be charged until I was comfortable coming in. On October 22, 2021 I received an email stating that my membership would start on November 1, and if I want to cancel I will be charged for a full month. I promptly sent in a cancelation form. I was assured on the phone multiple times within the last year that I would not be charged any money and I was assured I would have the ability to cancel at any time. Otherwise I would have cancelled months ago. I called and spoke to Management. I explained that I am not vaccinated due to medical reasons and cannot come in. The manager told me that I will have to come to the studio and work out unvaccinated. I told her that I am not comfortable exposing myself or other people to COVID given this is an in indoor setting and I am not vaccinated. I am also immune compromised and have a child that is immune compromised. I have to be very careful. I was told I have no choice and will be charged for one month even though I cannot come in and will not be using the gym. The manager was very rude and very insensitive to the situation. I am extremely disappointed that the studio would insist on putting my health at risk and insist that I use my membership with possible exposure to COVID-19. My health and my family's health is at risk.

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    Orangetheory Fitness North Oakville
    Orangetheory Fitness North Oakville
    Orangetheory Fitness North Oakville

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    Oakville Aquatic Club

    Oakville Aquatic Club

    2.8(5 reviews)
    1.2 km

    Great club for competitive swimming. The club has their own gym for dryland which is quite rare for…read morethe swimming clubs in the area. Coaches are all professional, knowledgeable, and approachable.

    WARNING: Questionable Business Practices and Ineffective Governance…read more Based on my experience, I cannot recommend this club due to poor governance and what appears to be exploitative practices. QUESTIONABLE BUSINESS MODEL: In my opinion, their fee structure seems problematic: families pay high monthly fees (hundreds of dollars) AND are required to provide significant volunteer hours - with MORE hours required as your child advances. This double-burden approach appears designed to extract maximum value from families. MY FAMILY'S EXPERIENCE: Despite providing weeks of advance notice for a travel conflict and arranging a substitute volunteer through their own Community Coordinator (Jane Talbot), OAK imposed a $200 penalty based on policy language that I believe was misrepresented. BOARD GOVERNANCE FAILURE: After receiving dismissive responses from management, I attempted to escalate concerns to the Board of Directors, including President Mark Thompson. Despite multiple attempts to reach board members, I received zero responses. This complete lack of engagement raises serious questions about board oversight and accountability. SPECIFIC ISSUES I ENCOUNTERED: Policy Misrepresentation - Management claimed their policy requires "direct participation by the family member." After reviewing their complete Volunteer Incentive Program document, this exact phrase appears nowhere in their written policies. Inconsistent Staff Guidance - Their Community Coordinator confirmed our substitute arrangement satisfied requirements, but management later reversed this decision without clear explanation. Lack of Accountability - When I requested specific policy citations to support their position, Business Manager Jason Morawski provided none, despite multiple detailed requests. Board Non-Responsiveness - President Mark Thompson and other board members appear to ignore member concerns entirely, suggesting ineffective governance oversight. Poor Customer Service - Management showed what I perceived as dismissive and arrogant responses to legitimate policy questions, particularly disappointing given our family was dealing with a death during this period. GOVERNANCE CONCERNS: Based on my experience, the board appears to: - Provide no oversight of management decisions - Ignore member escalations completely - Allow arbitrary policy enforcement without accountability - Fail to respond to legitimate governance concerns DOCUMENTED CONCERNS: - Management appears unable or unwilling to cite specific written policies supporting their decisions - Staff assurances seem unreliable when contradicted by management - Board members (including President Mark Thompson) appear unresponsive to member concerns - No effective appeals process for disputed charges - Policies appear to be interpreted arbitrarily rather than consistently PATTERN I OBSERVED: - Collect high monthly fees from families - Require substantial volunteer commitments - Apply unclear policies that can be interpreted multiple ways - Dismiss member concerns without substantive responses - Board provides no oversight or accountability - Maintain charges even when unable to provide policy support RED FLAGS FOR OTHER FAMILIES: No board accountability - don't expect responses to escalated concerns Budget for unexpected fees beyond monthly charges Get all arrangements in writing - verbal confirmations may not be honored Demand specific policy citations for any charges Be prepared for dismissive responses from management and silence from board MY RECOMMENDATION: Based on my experience, I believe families should consider clubs that: - Have responsive, accountable board governance - Operate with clear, consistently applied policies - Treat families with respect during difficult times The combination of unaccountable management (Jason Morawski), non-responsive board leadership (President Mark Thompson), high fees, mandatory volunteering, and arbitrary policy enforcement creates what I believe is an exploitative environment with no oversight.

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    Oakville Aquatic Club
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    Just Train It

    Just Train It

    5.0(2 reviews)
    0.9 km

    I have been training at various gyms all my life. At 43 years of age, I've been hitting gyms on and…read moreoff for quite some time. In January 2016, I was recommended by a close friend to try the JUST TRAIN IT boxing gym she was attending. At first, I was cold to the idea of putting on boxing gloves for the first time at my age. Not only did I think it would be too different of a workout style, but how terribly I would embarrass myself in an actual boxing class. But...I knew I needed to shed some weight and get into something that would keep my health in check. 3 Months later, I had shed nearly 30lbs attending an average of three classes a week! Needless to say JUST TRAIN IT has been a huge success for me. The training staff and the class members have now become my support and motivational group, giving the inspiration and drive to keep me coming to classes every chance I get. The JUST TRAIN IT team truly cares for everyone's well being and health. They set up training at a pace where anyone at any age, level of fitness or weight can have a successful workout. 6 months into my membership, I have been addicted to classes in a way I had never expected. I walk into every class welcomed by caring peers and a training staff ready to bring the best out in me. It is truly a wonderful experience being a member at JUST TRAIN IT. Watching what I eat, exercising, and learning how to box has become a joy. Having a team of trainers and members along side of me as I train has been the key to success. I recommend JUST TRAIN IT to anyone who is looking to get healthier while meeting an amazing group of people!

    Excellent workout, been going to Just train it for about 4 yrs. In my first year lost appox. 10%…read moreof my body weight, by going to weekly training classes. Started 1 on 1 training with Coach Steve to maintain weight and endurance. I'm retired and 66 find this a great way to stay in shape and keep my mind sharp as well. Do highly recommend Just Train It.

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    Just Train It
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    Upgrade Labs - Oakville - fitness - Updated July 2026

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