I came to the we at 1:57 sat in the waiting room until 9:20 when I finally asked what was going on…read moreand I was told I had been discharged by hours ago! Never saw a doctor had X-rays done around 4p. Now I'm starting the process all over again, if I could walk I would have left hours ago!

Hamot needs to read this article on medical ethics below…read more . My relative went there with a horrible toothache and a proven history of past heart attacks. He was in agony due to a toothache and is not supposed to take aleve due to kidney issues Tylenol won't touch the pain for him he knows this. Aleve and ibuprofen are jokes for tooth aches and he is supposed to avoid them I am sure you are good people and mean well but your actions and policies are cruel and they don't have to be . He has no idea how long it might take to see the dentist he just realized this is acute. He already tried to tough it out with over the counter meds but at first he came here not due to pain but in fear he was having a heart attack. But as he sat here the pain got unbearavble. He is over 60 and rarely visits the ER and only does for heart issues and you could easily see that he never asked for pain meridine at the ER in the past. This time he did - --- he pointed out he slept 3 hours last night. THis is an elderly patient who has had cardiac issues has a medical history locally online and they could validate the cause of his pain. it was more than just the tooth. the first dr was very nice and was going to help find something which by the way he only asked for nerve medicine as it had helped i the past. Teeth are part of your neurological system and surely there is some nonaddictive pain medicine you can find for teeth if that is the concern. The second dr said just use aleve which is not sufficient! --watch wanda sykes on ibuprofen. We had just come back from a show and it was a weekend. We left tht show at inter issue due to his pain shooting in his face. He also had a high 175/101 blood pressure which was because of the pain! this is just cruelty on wheels. You are so busy trying to avoid drug shoppers--who would show a history of tons of visits to the ER etc etc --that you deny empathy and compassion to those who need it the most. You could have seen that he literally had a broken bone months ago but did not ask for special pain medicine. But now he was in agony and he is a cardiac patient and I am beside myself seeing him suffer for no reason at all. Please read this on the ethics of pain management. You could have just given him a few days worth. But now he is suffering greatly. https://journalofethics.ama-assn.org/article/why-must-pain-patients-be-found-deserving-treatment/2008-01 everyone there was very nice and cordial. But you didn't give him the dignity to get the simple treatment he needed --you could have done it and you didn't. We are leaving upmc medical plan and may never go to hamot med center again. You easily should be able to see the history and figure out who is actually in pain. But hamot doesn't care enough about patient suffering to figure out a protocol to give them pain medicine that is just and compassionate . Are you a football coach telling people to just bear the pain like they are competing for some tough guy award or a compassionate doctor? get some counseling this was cruel. Read the ethics article by the AMA on this topic There are many studies showing that Tylenol does not work AT all for many people based on genetics .

The wait is Terrible I have been Waiting for 2 hours and I…read morehad a appointment booked. I don't recommend coming here again there are no seats staff is rude.

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.

five people went in and out after my wife and she still was not seen, they only have one PA and…read morethey don't see people in order

I was very disappointed with Dr. Greg Little and the nursing staff. Dr. Little greeted me with his…read morehands on his hips and was not very interested with my overall general well being. He was interested in my presenting condition and ignored the fact that I was in the process of having a stroke. The nurses laughed out loud at my blood pressure being so high and did nothing for me and did not even suggest I get on high blood pressure meds. The WORST CARE I have ever received and will never return to this facility.

This place is there worst. The outside might look new and fancy, but inside it's the same…read moreincompetent staff. After arriving at 10:00 am to a waiting room with only 1 other person in it we were told the wait would be about 10 minutes or so. 1 hour later at 11:00, they haven't called anybody back, not a single person for an entire hour, and now the waiting room is packed. I understand that people are busy, but after being told the wait would be 10 minutes and then having to wait over an hour with no explanation and nobody at all being called back is simply unacceptable.

This office apparently doesn't like to answer their phones. I tried for over half an hour to get…read morethrough just to ask a question so I didn't have to waste the drive in. The phone rang busy the entire time. How does a doctors office ring busy for over a half hour straight??? Guess I'll take my business elsewhere.

They had hardly any liquor selection and it was completely dead inside, there were only maybe 2 or…read more3 other people in there and it was a Saturday night! The bartender hadn't even heard of a lot of really common brands of liquor we asked for that most bars go through like crazy. The bathrooms were absolutely horrible and disgusting. The bartenders were real friendly but didn't know how to make the simplest shots. They just opened last spring/summer and I don't see this place staying open for much longer. Either way, myself and everyone I was with agreed that we'd never be going back.

Dr. Lim was awesome. One of the things I appreciated was if he found something, he took care of…read moreit; never had to schedule another appointment . His staff was always helpful and confidential and always tried to get me in as soon as possible. I trusted Dr. Lim totally and always loved his cheerfulness, knowledge, and care.

I am from out of town and am in a lot of pain. Because I would be considered a new patient, even…read morethough I would only be there for one visit, they refused to see me. It is a special problem that needs a dermatologist but the lady referred me to urgent care. And when I told her that I needed a specialist she said urgent care might be able to figure it out. Clearly the staff is unconcerned about people.