The Best parking Nurses were great well staffed .Dr Duke Thomas excellent bedside manner.I…read morerecommended this hospital and Greater Pittsburgh Orthopedic Associates.

I had foot surgery and every care person has been wonderful!!! It it a quiet place and I cannot say…read moreenough good about the care I have received!!

Worst place to get imaging completed. The staff are unkind and flat-out rude. The one receptionist…read moreis an absolute c*nt. This is a HIPAA compliance nightmare. Patients can hear everything that the office staff says, including personal identifying information. They never actually call your insurance to confirm what your rate is. This place is a scam when it comes to how much they charge for a visit. They pick an arbitrary number without checking with the insurance provider. They make you pay there on-site the day of your test or no test. I've never had an MRI where there wasn't a headset or some distraction (movie playing or music playing), literally there was nothing. Just towels against your ears and that's it.

An excellent experience at West Hills Imaging. From the call to schedule the appointment to the…read moremoment we walked in, the staff was welcoming and helpful. They took the time to explain the process. The facility was clean and comfortable, and the MRI technicians were highly professional and compassionate. I appreciated the promptness and efficiency of the entire team, as I didn't have to wait long, and everything went smoothly. I highly recommend West Hills Imaging for anyone needing imaging services; they truly go above and beyond in patient care!

Parking is right inside the building, although it takes a while to drive up multiple floors to find…read morean empty space. Parking attendants are generally very helpful. My doctor is all the way at the top and some of the rooms get really hot, about 82 degrees. I think someone should look at the HVAC. The waiting room was spacious and comfortable.

They are easily located easy to find, convenient parking. All the staffing is very helpful and…read morefriendly. Saw Dr Gayed very informative on my condition.

Arrive 90 minutes early before your colonoscopy only for your procedure to be delayed two hours…read morefrom its scheduled time. Reasoning: "These procedures take time. Sorry." Yes, I know, and that time is predictable and can be used to schedule properly; this isn't my first rodeo. But let me just sit here and freeze under the thin, stained blanket with holes and smell your Pizza Hut and crinkly snacks (and talking with your mouth full) -- while I haven't eaten for two days. Another 2-star UPMC experience. Bottom line: UPMC consistently performs as expected--at a bar lower than any other system from which I have received care across multiple states and decades.

I have been going to this facility for years for a variety of women's healthcare needs, although…read morethey offer much more. My friends and family who live in the area refer to it to as the Toys "R" Us location, because this was indeed a Toys "R" Us years ago. You can get lab work here, you can even get minor outpatient surgeries done here. A friend of mine had early stage breast cancer and this was not only where she was diagnosed but where her surgery was done. As for me, I have had my annual mammograms, a number of ultrasounds and a breast biopsy here. This is a facility where whatever you are here for is likely to have you feeling nervous, and the staff recognizes that and is absolutely expert at putting you at ease. From when you call and schedule through the day of your procedure, I have always felt treated with care and empathy. I know these are characteristics you would be looking for in any medical professional, but these are some especially touchy subjects and somehow the staff members they have hired here are exactly the right people for the job. The facility is bright and clean, with staff on hand upfront to direct and/or register you. Lots of space to sit and be comfortable for yourself and any support persons you might bring along. I'm glad to have this facility close to me.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.

I looked at other reviews that didn't have the best comments, but the reviews were from a while ago…read moreand a lot can change in time. I went to their lab to get blood drawn. I walked in (no appointment needed) and signed in on the sign-up sheet. A woman that worked there told me to "just sit down and they'll call you". I started to sit and before I got onto the chair they called me in. It was maybe 3 minutes from top to bottom! The person drawing the blood (wish I remembered her name...) literally had a needle in my vein immediately and got the blood she needed. The whole visit took about 10 minutes max! I can't say enough about how efficient it all was. Granted, they could be much busier at other times and it might take longer but I was impressed. A+

I have to say i was a little confused as to how to rate this so called hospital…read more My son was very sick and has AHN insurance. My wife took him to AHN Mccandless Hospital. The nurses and doctors where fine the receptionists where fine as well. My problem is that they call it a hospital when it really is just a big urgent care facility. After blood work and testing the doctor said that they where not capable of diagnosing my sons problems as they do not have any specialty doctors on staff. What the heck no specialty doctors why even call yourself a hospital???????. The doctors said they where going to transfer him to Wexford Hospital. I do not get it they do thousands and thousands of dollars in tests only to say they can't do anything to help. Then to boot some one is paying for an ambulance to transfer him to the other hospital. If I was you I would avoid this so called hospital like the plague. I will be sure to never go here again. This is not a hospital so do not be fooled into thinking it is. If you have basic problems I am sure they can help, But anything remotely serous there is no way for them to help you. I must say again please do not go here unless you have no serious problems. With that said It was our fault for going here. I would normally give one star but the nurses and even the doctors where very nice even if they could not help. Normally for this level of care I would probably give 3-4 stars. Overall I will give 2 stars which is very generous.

I've been coming here for a long time, maybe upwards of 10 years, to see Dr. Frankel. I've lived…read moreand worked in and around the North Hills during this time so this location has always been easy to get to. While this is a UPMC facility (sorry, not a huge UPMC guy), I've always been appreciative of Dr. Frankel and the attention, follow-up and care he provides. He listens and he cares.

Beware. Rude nurses. Impossible to reach officer manager and doctors who order expensive tests…read morewithout consent. This test was then billed under the wrong code putting me at 100% responsibility. Run away from this practice.

Dr Federoff has relocated to Garrett Medical Group in Oakland, MD.. I have seen her a number of…read moretime and find her to be a excellent physician. She doesnt rush you in and out, she listens to your concerns and provides excellent care. I am so pleased she has joined this practice. As a retired RN, I have high expectations of my PCP and have changed to her.

This is the worst place to be a patient- first, they have zero respect for your time, they triple…read morebook so that you wait an hour or more. Second, receptionists are some of the rudest people I have ever encountered, do not care at all. I left after sitting 45 mins and was told I should expect to wait. I've changed primary care dr. And have moved across the street to allegheny, health network should have done long ago. So much more helpful, professional and friendly.