I went in for an eye exam, I have chronic dry eyes. Dr Herman saw me, did my eye exam. Because my…read moreeyes are so dry he couldn't get a good reading, so I think he just guessed. I've always had a strong far-sighted prescription. He cut the prescription for one eye in hallf and the other eye about the same. When I got my glasses finally, I couldn't even see through them. So I went back and told them what was going on. So he checked my eyes again and told me that I had cataracts! He couldn't see that a weak before?! I ended up having cataract surgery and no longer need glasses! YAY. But they wouldn't give me any of my money back and still send me a bill for something I never should have to pay for. I'll never go back. I would not recommend

Beware of the "no refund" policy from Superior Eye Health. I spent $551 for a pair of progressive,…read moretransition lense glasses. After 2 tries, they were not able to adjust these lenses so that I could actually see either typed text or the computer screen. I asked for a refund and was told they have a "no refund" policy. They offered to convert my glasses to "readers" only...something I could buy at a drug store or Walmart for $20, but they would make no adjustment to the cost of the glasses. Currently I am out $551 and have no glasses to show for it.

Great customer service.! Thank you Becca. The store is very clean. Real good selections with…read morevarious price ranges. I highly recommend going there.

Dr MacPhee always takes her time; nothing feels rushed…read more The staff is always very helpful and makes sure all of your questions are answered. Overall, a very great experience, which is why I keep going back every year.

Dr. Stang is very professional, her office uses state-of-the-art eye examination equipment and the…read moreeyeglass selection is on trend.

I was in the area for a long weekend and realized I had somehow only packed contacts for my left…read moreeye. Everyone at Stang Family Eye Care was so quick to help me get a set of samples for both eyes so I could hike and swim without dealing with my glasses. Bonus: my boyfriend proposed and we got some great pics that were also glasses-free Wish I were local so this could be my regular eye doctor!

Kelly the office manager was extremely rude to me ive had multiple instances where the staff tells…read moreme that they are trying to help then do exactly the opposite. And treat me like garbage. The first time I had never been there before I had no idea where the location was coming from gladstone not a local here as I was a new patient I ended up being 10 mins late on my first exam trying to explain that I could not find the place even with GPS as the building has a few other business in it. The staff got very upset with me even with me calling ahead of time to try and find the place They acted as if it was a huge hassle to them The second instance I had made an appointment with them no problems with that but I then called to tryed to reschedule for later that day as I was a work and could not leave early I exalplaned to them that my work place was in Carney mi over an hour and a half drive hoping they could be understanding since I was willing to take that long drive agian they got upset when I asked if there was even a 10 min slot I could sneak into right before close they denied then told me that the next appointment would be in September months and months out. I then beg them to get me in so I could get my exam done now they then got angry with me said it was just not going to happen. Completely unwilling to work with me I understand its a business but the rudeness just continued. I ended up having no choice but to make the September appointment. And the 3rd and final problem i ran into. I bought two pairs of glasses at the business one was state aid the other was paid for in cash fully meaning one pair was free and I bought a back up pair just in case which cost $500. 2 years ago . Obviously there was no warranty anymore . 2 years down the road my state aid glasses are completely fine i love em..then the ones that cost $500 have a film that has been completely destroyed making the lenses unable to see out of at all. So I then today i called them asked if there was anything that could be done they were once agian rude they said I should have called sooner even after being told there's no damage on the frame nothing is broken its just the protective film Honestly, I hardly ever wore these glasses. The film just wore off over time. They now tell me I have to buy a new glass. I find it completely absurd that they could not switch my lenses or have protective coding removed I .I was not asking for new glasses i was not asking for anything that could not be done at the very least they werent even willing to look at them and see what they could do. Yes two years is a long time i should have called earlier , but to be treated like garbage for all three of these instances and then they sit there and tell me that they're trying to help me is absurd and foul!!! I'm sure they will comment and say how innocent they are and that all 3 instances were my fault But honestly , they were mean to me to the point to where I have made this humongous review. The Tone in their voice the lack of caring the lack of understanding and the overall Way the staff treated me. DO NOT GO TO THIS PLACE FOR GLASSES!!!

Excellent service, on a trip and someone stepped on my glasses, they were able to straighten them…read moreand reinstall the lens and at all no charge!