UPS came through! Even though it was a bad shipment, they were very responsive and I was reimbursed…read morethe shipping costs plus the value of the canned goods!

I've lived in the Lititz, PA area over 35 years and the local UPS at Kissel Hill is conveniently…read morelocated and an easy in and out. Over all the years I've received nothing but top-notch service at this location. The manager and clerks are always friendly and helpful. They are super-fast too during the busy seasons. We used to have the best driver till he retired. The next guy tried his best but often got the numbers mixed up and we lost several packages to ppl down the street who pretended they never got them. We know because their neighbor brought them to us once when they were on vacation.

Come here often for Document processing and it's always a pleasure. Corey was pleasant and it was…read morenice to see someone new join the team/location!

Great place, great people. Love what they do. They take very good care of the animals and place is…read morevery clean.

Can't say enough good things about the folks at Furever Home in East Petersburg. They provide a…read moregood environment and the cats here are welcome to live out their lives if nobody adopts them. When I adopted a Pet Pantry cat who was living at Furever Home, I almost felt bad about taking him out of there. Food bowls, litter boxes, cat trees and toys everywhere! Zero rocking chairs! This is kitty Valhalla, at least at shelters go. I told them I couldn't compete with that many trees and toys. But what these cats need most is a home. And that part is working out well, at least in my case. This older male cat had no reason to bond with me but nevertheless, here he is as I write this, hopping into my lap and waiting for me to go to bed so he can curl up next to me.

I dropped off a package to return. Very nice guy took care of me and was very professional.read more

I'm in here at least once, sometimes twice a day due to being a vintage reseller. There is very…read morefew "offical" Fed Ex locations and this location is convenient to both work and home which is a blessing. The staff is always courteous. Despite being in there every day they still always ask me if I want a receipt, which of course I always do. Even after over a year of seeing these people daily I still don't know any of them. The parking is tight due to being wedged between a Starbucks with a drive thru and a Five Guys in an already undersized lot. Pulling out going left is problematic too. I do wish the parking was better or that Starbucks would move since they are the source of the problem. There should not be a drive thru in such a small configuration. I do wish that Fed Ex staff were more helpful when I've had problems or lost packages, especially since this is an official Fed Ex store, but they refer you to the toll free number which leads you to an operator in India and alot of frustration. In terms of who damages/loses my packages less often of the two evils being UPS and Fed Ex, Fed Ex does do a better job at actually getting it there unscaved, but they're not perfect and when there is a problem it's impossible to resolve.

Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.

Fastsigns is an excellent company to work with. We switched from another sign company, who were…read moreunable to come up with a way to fasten our sign to a stone wall. I stopped in at Fastsigns on a whim one day and in less than 5 minutes their team had the installation figured out. My sign looks fantastic. Friendly, courteous, professional and innovative.

What a wonderful organization to work with. I needed a special sign printed up for my company's…read moreoffice. Being the first time I had ever used them, I decided to drive to their location instead of doing my transaction over the internet. I was impressed with the efficiency and friendliness of the representative who helped me out. It took less than 5 minutes to process my order. Since it was over the holidays, they advised me that it may take a little longer than normal to produce the sign, but that they would do their best to expedite the process. During the wait, they were in constant contact with me, keeping me up-to-date on the status and estimated installation date. When it was ready to be installed (which was about 8 business days from the original order), they called me to let me know when they would be coming out. Two professional young men showed up and removed the old sign, installed the new one, cleaned up, and were out of there in less than 15 minutes. Organization, Communication, and wonderful customer service are what you'll get if you use Fastsigns services.

I've used PCA for some years. Speaking from experience they are a terrible company to work with…read more They always over promise and under deliver. Their quality is very inconsistent. But the worst part of all was when I decided to stock up and place a really large order, my sales rep made a mistake and they sent me double what I ordered. Then they refused to take it back. I then offered to pay for half of the order to try and work with them but they also refused that. I really didn't feel like I was liable for this order and they then sent it to a collection agency for their own mistake. I tried calling them but they just kept hanging up on me refusing to work this out after they found out who was calling. Very upsetting and unprofessional.

PCA is a national company headquarted in Lake Forest, IL that makes packaging and displays for…read moreplaces like grocery stores. Generally not open to the public, its more of a biz to biz company. However PCA has donated things like the sertoma chicken bbq boxes and stock sheets for schools and the 4H club plays. Located at the corner of Dillerville rd and fruitville pike.

I think the guys that work there are patient and friendly. I've read other reviews that put this…read moreplace down. I've never had any issues with the staff and management.

A cluster...... from the very beginning. Was told that they could install my bike hitch that I…read morebought from them in 2024, which was involved in an accident but nobody ever told me that UHaul policy says they can't. After being told the price was $60 once I scheduled the appt, the price jumped to $160. After several conversations, I was being issued a $60 credit. Worst part was incompetent general manager Kayla. After dropping the car off at 8am today, I waited and called back twice to check the status. Apparently the "hitch expert" was late to work. Called several times past noon - no answer. Called national Uhaul line and they responded by doing an inner office message to KAYLA She was a piece of work; could have solved the no hitch deal early but allowed an employee to set up our appt anyway and when I tried to complain about screwing up half a work day with my car on their lot, she just continued to talk over me to the point where I had to yell ( I'm italian) KAYLA never did allow me to finish a reasonable complaint about this whole experience. I'll never use this place again and wouldn't recommend it to anyone. Customer service and communication are foreign to this place!