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    UPS Drop Box

    1.0 (5 reviews)

    Services - UPS Drop Box

    Shipping centers

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    Staples

    Staples

    2.0
    (18 reviews)

    Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

    My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.

    Fastsigns

    Fastsigns

    3.7
    (7 reviews)

    Fastsigns is an excellent company to work with. We switched from another sign company, who were…read moreunable to come up with a way to fasten our sign to a stone wall. I stopped in at Fastsigns on a whim one day and in less than 5 minutes their team had the installation figured out. My sign looks fantastic. Friendly, courteous, professional and innovative.

    What a wonderful organization to work with. I needed a special sign printed up for my company's…read moreoffice. Being the first time I had ever used them, I decided to drive to their location instead of doing my transaction over the internet. I was impressed with the efficiency and friendliness of the representative who helped me out. It took less than 5 minutes to process my order. Since it was over the holidays, they advised me that it may take a little longer than normal to produce the sign, but that they would do their best to expedite the process. During the wait, they were in constant contact with me, keeping me up-to-date on the status and estimated installation date. When it was ready to be installed (which was about 8 business days from the original order), they called me to let me know when they would be coming out. Two professional young men showed up and removed the old sign, installed the new one, cleaned up, and were out of there in less than 15 minutes. Organization, Communication, and wonderful customer service are what you'll get if you use Fastsigns services.

    UPS Drop Box - shipping_centers - Updated June 2026

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