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    Upstate Home Improvements

    5.0 (4 reviews)
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    Services - Upstate Home Improvements

    Gutter installation

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    Window Town of Utica

    Window Town of Utica

    1.0
    (2 reviews)

    When I say this is indisputably the worst company I have ever done business with, this is not in…read morethe least bit an exaggeration. There is not a scale of stars or numbers low enough to rate them on. Saving as many people as possible from the same utterly abominable experience I had dealing with Window Town puts a smile on my face knowing I bettered someone's life, if only through deterring them from using this company. Below I have provided a timeline that highlights every interaction I had with Window Town from start to finish of the job I contracted them for so you can judge for yourself if it is worthwhile giving this inherently mismanaged business your hard-earned money. 5 windows. 397 days. 6/30/21 - An estimator came to my house to measure windows and calculate a job total for 2 double-hung and 3 basement windows. 7/12/21 - I placed the order for the job and paid a $900 deposit on the total due of $1,800. 8/5/21 - An installer came out for secondary window measurements. 11/30/21 - After having been told the lead time for my installation was 10-12 weeks maximum, 4 out of the 5 windows I had ordered are installed (though little to no site cleanup was provided for these windows) 22 weeks later. The installers shatter the 5th and final (basement) window trying to install it. I was told the order for the broken window would be expedited with a 2-3 week lead time and that we would not be charged for the job until that one was installed. 12/3/21 - With no notice whatsoever, $641 was withdrawn from my checking account for the balance of the 4 out of the 5 windows installed. When I contacted Window Town about this, they told me the funds had to be withdrawn as payment was unable to be completed at time of installation of the 4 out of 5 windows despite there never having been an opportunity afforded to me to pay, and on the contrary the installer telling me I would not be charged until the entirety of the job was completed. It was at this point Window Town told me their installers were 3rd party contractors and had no right to tell me that. 2/11/22- An appointment was made for the final window installation to take place on the following Friday. 2/18/22 - Never having received any type of confirmation for my appointment, I called Window Town the morning of only to discover the window they were supposed to be installing that day had been cracked while in the warehouse and the installation would have to be further pushed out to a new date. There was no new date given for installation. 4/22/22 - After several phone calls since February 18th inquiring about the status of my window, I was contacted and told installers would be available to come put my final window in on that coming Friday. 4/29/22 - The installers showed up with an incorrectly sized window, missing chain and latches, necessary hardware for installation. I called to follow up with Window Town about this and make sure I was not charged. 6/30/22 - I called to inquire about the status of the final window installation and was told my order had been placed on April 29th at 1:43PM but that they would not have it from the manufacturer until an estimated date of July 15th. 7/29/22 - Having heard nothing in regards to setting up an installation appointment or an update on the status of my final window to be installed I called and left a message inquiring about such. My call was returned and an appointment was scheduled for late morning/early afternoon Monday, August 1st to install my final window. 8/1/22 - The final basement window is installed and the remaining balance of $259 is paid. This review is entirely factual and I have correspondences to prove such. At no point during this transaction was there anpology extended or any type of discount or money back offered to help compensate for the multiple inconveniences of scheduling and rescheduling installation dates and times and the extremely long wait period for this job to be completed. In summary, steer clear of this company at all costs. Be warned.​

    Worst company we have ever dealt with. Ordered windows in April. Scheduled the install in…read moreSeptember, installers didn't show up. Rescheduled in October, installers didn't show second time. Don't have another date scheduled yet for the third attempt. Save yourself and stay away from this business. Owner David Perkins does not care about the poor service he provides to his customers.

    Medial Construction Services

    Medial Construction Services

    5.0
    (1 review)

    The work has been scheduled due to the quick response, wonderful presentation and a very fair…read moreestimate. It's actually a lousy project but has to be done and not in an elaborate way. Some might possibly refuse to do it but they are willing to help me out since I am backed into a code enforcing corner. I will be happy to rate the actual work but so far they fill all expectations.

    From the owner: Located in Schuylerville, NY, Medial Construction Services specializes in large-scale residential…read morerenovations, additions, custom construction, and professional remodeling projects throughout Saratoga, Warren, Washington, and surrounding counties. We focus on high-quality renovations that require detailed planning, strong communication, and professional project management from start to finish. Our work includes whole-home remodels, additions, structural renovations, custom exterior transformations, high-end bathrooms and kitchens, second-home renovations, and select commercial and professional office spaces. At Medial Construction Services, we prioritize craftsmanship, organization, and client experience throughout every phase of construction. Projects are scheduled first-in first-out to ensure each client receives dedicated attention, clear communication, and a well-managed construction process aligned with project goals and budget expectations. Our team is equipped to handle projects ranging from complex residential renovations to professional office and commercial improvements, with a focus on long-term quality, clean execution, and lasting value. Serving clients throughout the Capital Region and surrounding Northeast markets, Medial Construction Services is committed to delivering professionally managed projects built with integrity, attention to detail, and pride in workmanship.

    Turnpike Glass & Closets

    Turnpike Glass & Closets

    5.0
    (1 review)

    Jim Marx at Turnpike Glass was whispered in my ear at a local big box building supply house after I…read moregot their's and Renewal by Anderson's quotes that were well over 35 & 40K. I called Jim, he showed up at my house, examined each window and found about 2/3 of them had their seals compromised and blown out and that's why my windows were turning colors yellow and orange. It was terrible! Well, he came in with a price of about 5k and he replaced every screen on the house, sliding door screen included! When the replacement windows came in (each one was ordered to exact size and spec), his installation team came, headed by his son. It was unbelievable watching them work! Like surgeons for windows, I swear! My wife and I could not believe the total difference in just seeing out our windows and nevermind the brand new re-screening of everything. We truly couldn't believe the quality of work, the respectful way they treated us and the quality of the job. We don't hesitate to give Jim and Turnpike Glass our absolute highest recommendation!

    From the owner: Serving New York’s Capital Region for over 24 years, Turnpike Glass & Closets Inc. is a trusted…read morename in custom glass and storage solutions for both residential and commercial spaces. Our family-owned and operated company is built on expert craftsmanship, attention to detail, and exceptional customer service. We specialize in a wide range of services, including custom glass shower enclosures, mirrors, storefront windows and doors, curtain walls, aluminum and glass entrances, as well as custom closet shelving, bathroom accessories, and replacement windows. From frameless glass showers that bring elegance to your bathroom, to high-performance commercial storefronts that boost your business's curb appeal, we deliver quality solutions tailored

    J&D Windows and Doors General Contracting

    J&D Windows and Doors General Contracting

    5.0
    (3 reviews)

    David and his family rescued me from a door disaster. After I bought the wrong doors that he…read moretried to install, he came back with a great solution and recommended his choice of doors and waved the installation fee of the bad door. When everything came in, he installed two doors plus replaced an overhead door with a solid, double door to the cellar. He was on time, finished ahead of schedule and his products are excellent. My neighbor liked him so much he had his front door replaced and it was stunning too. I highly recommend J & D Windows and Doors.

    I cannot give enough stars to David and his crew for the work they did, the respect they showed or…read morethe cleanup that made it seem like no one was there at all. My father had received a quote for replacing a bay window from another company in town that he had hired before. That other company looked to take advantage of that and quoted my father a price of $10,000 to replace it. I got involved and looked for other options and was truly fortunate to find J&D Windows and Doors. First off, the price was a FRACTION of what the first company quoted, but more than that David really took in a genuine interest in discussing all the options with my father so that my father was comfortable knowing he was getting exactly what he wanted. The other company took a more cookie cutter approach and was more interested in seeing dollar signs than customer satisfaction.. Due to Covid, supply was interrupted so the new window couldn't be installed when initially scheduled. That had nothing to do with J&D but David still gave my father a discount due to the inconvenience. Completely unnecessary but most appreciated and just a classy move on his part. All told, the work to take out the old bay and put in the new took little more than a morning with a little finishing to be done the next day. The result was amazing and my father was completely overjoyed with the result and I echo how well it turned out. I and my father, recommend J&D thoroughly, absolutely and whole heartedly.

    Upstate Home Improvements - roofing - Updated June 2026

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