This is a great place to get the best rate and service in Greenville!…read moreEddie helped me for the third or fourth time get my refinance done on my primary residence and did an excellent job. He was present throughout the transaction and at closing. I will definitely use him again!

Since we've elected not to use a contractor to build our home, we had to do our homework and search…read morefor a suitable mortgage company to help us out on a loan. Banks were a possibility but they tend to shy away from folks who don't use a "proven" contractor. Contractors are great to have but are they necessary? Absolutely not - besides, do you happen to know how much you can save without using one? So we shopped around and we can across Northwest Mortgage. Great staff and very knowledgeable about this industry. Sure there's loads of paperwork involved but .... it's nice to know that we'll be able to save quite a bit without using a contractor.

My boyfriend and I decided to go with Benchmark Mortgage to buy our first home and we could not be…read morehappier with our decision. Caleb, Amanda, Jennifer, Kelly, Melissa and all other members of the Benchmark Mortgage team have been extremely helpful throughout this entire process. The process of buying a home has been much easier than expected, especially with the help of this mortgage team. We are closing on our house this Friday and we could not be more excited!

When choosing a lending company for your new house, choosing Caleb LeGrand with Benchmark Mortgage…read moreis a no-brainer. Caleb and his team were with me every step of the process, providing excellent recommendations (including personalized video links with further explanation!), no pressure, and the most helpful reminders along the way to Closure. The transition from renting to owning was stress free because of his team. I could not have imagined working with a different lending company.

I am so thankful for the work Stephen did during the process of our Renovation Loan. This type of…read moreloan and the words "extremely involved" come to mind. He was available (and I asked a lot of questions), always encouraging, honest and extremely knowledgeable. Stephen was there every step of the way keeping us informed. He made it happen, and we are forever grateful. Stephan L. Schnaiter Hanover Mortgage, Senior Loan Officer SSchnaiter@HanoverMtg.com

Very difficult company to work with. The officers as well as underwriters that we have dealt with…read moredo not have even a basic understanding of the lending process. They are more "check the box" type people who have trouble dealing with any situation that is even slightly out of the ordinary. Save yourself a lot of frustration. Deal with a company with better training and better people.

Hunting for mortgages is extremely daunting, but I'm so glad I found Jim! I found First Nations…read moreHome Mortgage on my employee portal, so I figure why not give Jim a call?* From the first phone call, Jim put all my worries at ease. He was extremely detailed and knowledgable about all aspects of the mortgage process. He shopped around for my best options and was very fast and efficient. He was always available to answer my questions, send me updates and meet for paperwork. Even after my closing, Jim has been available to answer any questions I have. Everyone warned me that buying a house (especially my first one) would be super stressful and overwhelming, but I can honestly say it was one of the best and easiest experiences I've had, thanks to Jim! He is amazingly helpful and I love my new house! *I work for a company owned by Michelin, and I received some discounts for using First Nations Home Mortgage. Regardless of this, I would recommend Jim Taylor over anyone!

We had a wonderful experience with First Nations! James Taylor was so incredibly helpful explaining…read moreevery step of the process, and he went above and beyond to ensure we got the best rate we could. He spent days running numbers for us to make sure we were getting the best scores and rates possible. We have worked with other lenders in the past, but our experience doesn't even compare. We will definitely use Jim in the future for any mortgage needs. Thank you again for everything!!

I really can't say enough good things about Rhonda Gaffney. She is knowledgeable, approachable,…read moreendlessly patient and not only that made time for me, including mornings going to my work, evening and weekends during this process. She answered my questions and explained everything with details. I highly recommend Rhonda!!! working with her exceeded any of my expectations. I was not familiar with the terminology but she was there very friendly and again took time to sit down with me very helpful in explaining the entire process. Her help is greatly appreciated.

From the owner: In house lender for Ryan Homesread more

Hello everyone this is an updated review my mortage was sold to this company in November of 2024 I…read moream happy to tell you by BOA selling my mortgage to this company was a BLESSING for me at first no lie I was skeptical since I had never heard of them before went on the computer did research and I wasn't liking what I was reading. So I said to my self okay well I will have to give them the benefit of doubt so glad I did at first I had a difficult time getting someone on the phone so I tried the chat and was connected to a person right away and so glad I did that way I was able to keep the chat for my records. Through the the email but the GOOD NEWS is I had them for eight months I didn't have any issues at ALL I came up with a plan to pay the mortage off faster by adding more to the principle every month because I calculated the interest rate and I was paying more in interest than what was going on my mortgage. I understand that they have to make a profit but seriously they were hardly putting anything on the principle if I had kept doing it the way they had it I would of DOUBLE what I bought the house for I said to myself OH no instead of paying them all of that interest I can pay myself that. So I paid the mortage off SEVENTEEN YEAR'S and FOUR MONTH'S early so now that$150.000.00 that they would of collected from me stays in my pocket. I paid it off on the 17th of July I received my DEED on the 8th of August thats less than a month HALLELUJAH!! I received my escrow check on the 10th of August so now it's a done deal . But I made sure I kept a print out of all transactions for my own personal records. So thank you Shellpoint for an easy and GRATEFUL transition.

My mother's mortgage was originally with Wells Fargo. She refinanced approximately 10 years ago…read more During COVID, she entered into a Wells Fargo forbearance because her side income dropped significantly. That forbearance ended in a formal Wells Fargo loan modification, and she stayed current under that modified loan. In 2024, she entered into another Wells Fargo forbearance so she could manage cash flow while taking care of timely and necessary home maintenance. That forbearance began July 1, 2024 and was scheduled to end December 31, 2024, with the expectation that payments would resume in January 2025 or that another modification would be completed. In September 2024, Wells Fargo transferred the loan to Shellpoint. Shellpoint said it received the transfer paperwork, but claimed it did not receive the Wells Fargo forbearance documentation. Because of that, Shellpoint demanded full payment of the amount it believed was past due. We explained that the loan had been in an approved Wells Fargo forbearance and that payments were expected to resume in January 2025. Shellpoint then said it would work on a loan modification. My mother resumed making her regular mortgage payments in January 2025 while Shellpoint processed the modification. In spring 2025, Shellpoint offered a modification that appeared acceptable and we were ready to proceed. Shellpoint then canceled it because the property was held in a trust, which they had not properly addressed. They had not asked us to clarify the trust issue before preparing that modification. After more calls, Shellpoint restarted the modification process to correct the trust/title issue. During the second modification process, Shellpoint converted the loan into an escrowed loan. We agreed to that. In October 2025, Shellpoint placed the loan into the escrow structure and my mother began paying the increased mortgage payment. The modification agreement states that Shellpoint is responsible for paying both homeowners insurance and property taxes through escrow. Since then, Shellpoint has repeatedly mishandled the escrow account. Homeowners insurance was due in December 2025. In February 2026, we received notice that Shellpoint had not paid it. When we contacted Shellpoint, one department said the loan was not escrowed. Another department said it was escrowed, but only for property taxes. We explained that the modification agreement required Shellpoint to pay both insurance and taxes. About a week later, Shellpoint corrected the issue and paid the insurance. At the end of April 2026, we received another notice stating that the property taxes had not been paid. We contacted Shellpoint again. The escrow department said the loan was not an escrow account. Customer service also initially said it was not an escrow account. We then had to request an investigation and ask Shellpoint to review the actual modification agreement. Shellpoint eventually confirmed that the agreement does require escrow handling, but they have not yet explained why the escrow department does not recognize the loan as escrowed or why Shellpoint stopped collecting the property-tax portion in December 2025 after performing an escrow analysis and lowering the payment. Shellpoint is currently investigating the escrow setup so this can be corrected going forward. Separately, Shellpoint's credit reporting appears inaccurate. Although my mother resumed payments in January 2025, Shellpoint did not report those payment months. August 2025 was the first month in 2025 that Shellpoint reported to the credit bureaus, and they reported the loan as more than 150 days late with a past-due amount. We dispute that reporting because the loan had been in an approved Wells Fargo forbearance through December 2024, and my mother had been making payments since January 2025 while Shellpoint processed the modification.

Amanda and her team are simply the best. Made the entire process stress free and met our deadline…read morewith flying colors. I can't recommend her highly enough. Do not give a second thought before calling them.

Jared went above and beyond to make our deal work and get us pre- approved for a home. My wife and…read moreI were impressed with his diligence during his off hours. That personal touch makes all the difference. Thank you Jared. Mark M.

Stop looking for another lender because you're going to get GREAT customer service with Dan…read moreMichaud. He knows his stuff and you want to make sure that you are confident that the mortgage you are signing will fit your needs. Dan will make that happen. We spoke with at least 4 or 5 different lenders. It was such a stark difference between Dan's explanations and the other representatives. He knows his stuff! The other lenders we spoke with were not really able to explain the details of how a loan was adjusted in a way that we could understand. He is so articulate and can describe something in 3 different ways if you need it. I needed this to be sure that I 100% understood what we were getting into. Dan was incredible! He answered every single question we had in great detail and depth. We wanted to understand the process and to understand the different options we had available to us as borrowers. We didn't need to poke or prod to find out ways we could save money. Or, how we could adjust the mortgage to our advantage. Dan went ahead and reviewed how we could create a mortgage that would truly be most cost effective for us and meet our needs. He weighed the costs and benefits of each 'factor' that went into the construction of the loan. This is something that we found to be so unique to Dan that we simply were not finding with other lenders. He obviously knew his stuff and we knew that he was doing the best job that he could to ensure we would be able to buy the house that we wanted and in a way that would be advantageous to us. We highly value someone who is communicative and can answer questions in a timely manner. Dan texted and called me on Saturday before a deadline to ensure that we would meet it. He isn't going to wait until Monday to say, "Oh well... we missed that deadline" he is going to ensure that everything is done on time and so nothing gets delayed and you can close on time. Stop looking further because Dan at Network Funding is wonderful!

Fantastic experience. Michael Pitts and his staff made my mortgage process seamless and stress…read morefree. He and his staff were in contact with me regularly during the entire process. I am a veteran and had been told several times through the years that I did not qualify for a VA loan because I had a VA loan 25 years ago. Michael and his staff had my "COE" Certificate of Eligibility within a matter of days and were able to complete my VA loan in a timely manner. I would suggest to anyone considering a new home purchase or refinancing an existing loan to give Michael Pitts a call at the local office.. Michael L.

I highly recommend Michael Pitts at Academy mortgage for all home mortgages. He was great at…read morecommunicating throughout the entire process. I was told early on that they would do their best to give 72 hours prior to closing to have all closing costs in order to wire the money. They completely lived up to that deal. If all transactions in life were this easy, we would all be much happier!!