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    Urban Center Market

    2.8 (10 reviews)
    Closed 7:00 am - 1:00 AM (Next day)

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    4 years ago

    Hate the people who work there. Nasty, rude, not the way any customer should be treated. Will never see another penny from me!!

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    Potbelly

    Potbelly

    3.6
    (66 reviews)
    3.7 mi
    $

    I recommend any Potbelly if you want a great sandwich from a chain restaurant. Potbelly makes good…read moresandwiches. You'll know exactly what you're getting every time you go.

    A graceful 3. I stopped by this place with my daughter for the first time on a random weekday…read more Before I begin, let me just say this: first impressions really are everything. When we walked in, no one greeted us or explained how the ordering process worked. We took our time looking over the menu and were pretty much left to figure things out on our own. To be fair, one employee was checking out customers and another appeared to be preparing food, so I can give a little grace there. After about 3-5 minutes, someone came from the back and politely asked how he could help. I mentioned that it was our first visit, and he instructed us to order our sandwiches with him. After taking our order, he immediately started preparing the sandwiches. Unfortunately, no directions were given about what to do next. We moved over to what appeared to be the sandwich topping station, where another employee was working. He never acknowledged us, and by that point, both the cashier and sandwich prep employee had disappeared to the back. We grabbed a bag of chips and headed toward the register, assuming maybe toppings weren't part of the process. When the cashier eventually returned, she looked at us as if she was wondering why we were standing there. I explained that it was our first time and that we hadn't received any instructions. She quickly apologized and gave us a rundown of how everything worked. As it turned out, our sandwiches were simply waiting to be dressed with toppings. While she was helping us, the employee who had been standing at the topping station the entire time walked off carrying completed sandwiches. I'm assuming he was handling to-go or catering orders, but his lack of acknowledgment made the experience feel a little cold and unwelcoming. Once we got through the ordering process, things improved. The young lady finished our sandwiches, checked us out, and we decided to dine in since the wind outside changed our plans to enjoy the patio. The décor was interesting, with lots of unique things to look at and talk about. We also loved the family feel of the space and the large windows that filled the restaurant with beautiful natural light. The sandwiches did the job and filled us up for lunch. The taste was decent, but I feel like I could have made better choices had I understood the ordering process from the beginning. This feels like a place that's very comfortable for regulars but not necessarily geared toward first-time visitors. Would I return? It's not at the top of my list, but I wouldn't completely rule it out either.

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    Urban Center Market - grocery - Updated July 2026

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