I went here for the NY Energy Summit. The Renaissance, where I stayed, was next door. The amenities…read morewere good, and the layout was easy to navigate. The Summit comprised two conference halls -- one for doing work and conversing and the other for the panel discussions. There is a second floor that is a much larger conference hall with high ceilings and cool blue lighting. We had lunch on the one full day of the conference. Parking if you are driving is available across the street and can be accessed either from the street or through a skyway that is connected with the Capital Center.

An amazing event, conference, and convention space! Beautiful, scenic views, and excellent staff.read more

I have been to two events at the Albany Convention Center and I have to say...this place is fu**ing…read moreenormous. And beautiful. I came for a mac & cheese event a few years ago and there were like...a million mac & cheese vendors PLUS a full sized basketball court. I recently came for a large formal event and I also had a great time for that. The event had to include well over 600 guests and there was more than enough room for them. The space is gorgeous. The ceiling has all these tiny, star like lights that are constantly changing. I arrived a little late so I didn't try any of the hors d'oeurves. There were lines at every bar, as to be expected at an open bar event for 600 people, but the lines moved quickly. The dinner I had there was not really good but to be fair I have never eaten at a large event and been like "oh, that prime rib was the best thing ever". You know what I mean... I'd say the entree was on par with other event venues that I've been to. The service was out of the park. The bartenders and the wait staff were all so friendly and accommodating. Overall I really have enjoyed this venue both times I've been there.

Had our wedding reception here in 2009 and everyone loved the venue and the grounds were just…read morelovely and friendly staff just an all-around wonderful experience

What a phenomenal property located right in downtown Albany. It adjoins artsy Quackenbush Square…read more I had the pleasure of staying there for 12 days and did not want to leave. The rooms are commercial, the shower is perfect, and noise level is not low, it is non-existent. The hotel is always spotless as if it had been built the day before. The cleaning staff and housekeepers are efficient, kind, and professional. The breakfast in the morning is worth waking up for. Eggs, meats, potatoes, fruit, yogurt, breads, cereals, oatmeal, and coffee and tea are available each more. Those staff members are ultra-kind and fast. Drinking and dining at The Placery was wonderful. I had the turkey pesto sandwich on two occasions and it was perfect each time. The bartenders are kind and make great martinis. The fitness is clean with new equipment. Water and towels are also available. The security is excellent and a guest's room key allows access to the elevator, stairs, and outer doors in the late hours. As I night owl, I went out often in the wee hours and never had an issue or felt unsafe. Paid parking ($10 per day) is right next to the property and the Albany Parking app worked without issue. Only two issues: The front desk staff is efficient but the only one of them ever smiled. They often seem angry or annoyed or just plain anti-social. These people are the face of the Hyatt and should be kinder and far more welcoming. The only recycling bin is in the Fitness Center. I once brought two plastic bottles to breakfast, which I was going to bring downstairs to the bin, but a staff member picked them up and threw them right out in the regular trash. Highly recommended and I look forward to returning.

Honestly if I could give this place 100 stars I would. I am shocked at the other negative…read morereviews-but many were from a few years ago, so things may have improved. So the parking is slightly annoying but is a max of $10 in a 24 hr period, which is not that bad at all. I think anything past 10 hrs the max pay is $10 and you can come in and out within that time period without paying more. The parking lot is very close to the hotel--a 3 minute walk maybe (use the outdoor lot under the highway and not the indoor lot, as the outdoor is much cheaper, which I was advised by the front desk clerk. The hotel itself is immaculate and new--I did not see any garbage, discoloration or anything that looked like it was getting old. The front desk employee was extremely friendly and welcoming when I came in-my room was fantastic! The bed was comfortable, a large TV and even a couch in the room with a mini fridge. The shower was new and was clean and had great pressure. Every employee I came across (including those working in the breakfast area) were friendly and polite, with a smile on their face. The lobby is actually upstairs from where you park-but the signs are very clear when arriving how to get to the lobby (and you need to use a room key to get to other floors). They had fresh water with lemon and cucumber available in the lobby as well. The location is fabulous as well-walkable to many restaurants and bars in Albany--everything was close by or a very short drive. There is also a bar open in the evening which looked nice, but I did not utilize it during my stay. Finally-the included breakfast was THE BEST COMPLEMENTARY HOTEL BREAKFAST I HAVE HAD IN THE US. The breakfast area is warm and welcoming with various types of seating. The options were endless...cold cereal, oatmeal with toppings, eggs, sausage, pancakes or French toast, fresh fruit, yogurt and more. All the food was fresh and was constantly being refilled while I was in the breakfast area. I wish I could eat more, because there were so many good options, oh and coffee and tea as well as fresh orange and apple juice. I would 100 times over, stay at this Hyatt Place if I am back in the Albany area--for the cost, which was very fair--it was more than worth it. Finally-the weekend front desk employee was so kind and engaging, we had a long chat about his life and how he began working at the hotel and all his other life adventures.

We hosted a 35 person work event at the Refuge Event space and it did not disappoint! Our guests…read moreloved that they could move between the inside space and the outdoor courtyard. The kitchen had everything you could need and more. Tara, the owner was super helpful and responsive leading up to and during the event. We are so happy we got to support a local business and had a wonderful time!

I was disappointed in the menu, only 5-6 entree items. Salads and appetizers would add $40 or so…read moreto the menu I ordered the scallops. $52 for 3 large delicious scallops, served with small smashed potatoes and veggies A delicious creamy desert was a nice small perfect treat to share

Went to stay here on our honeymoon for an elevated stay experience. I stay at Marriot properties…read moreover 20 times per year, and had high hopes. Unfortunately, what I got was not an elevated experience. We chose this hotel because it was newer, had amenities, and seemed elevated. At check in, we were told we are required to pay $30/day for an amenity fee. Okay got it, this place maybe has some elevated amenities. The key amenity we were looking forward to enjoying was the sauna. After changing and going down to the sauna the next day, we learned it was out of order, and was not going to be working for the rest of our stay. We spoke to the front desk to see what the hotel could do (cover the cost of using an off-site sauna, offer a partial refund, etc), but the front desk said all they could do was take a note for the manager. After not hearing from the manager the next day, we went back to the front desk to a different worker, and got the same response. "We can't do anything, all we can do is let the manager know". Days have gone by and I still have not heard from the manager, despite follow ups. The whole stay wasn't bad, but we were paying $110 per night over an equivalent Marriot property for amenities that were out of order, and in one case "out of stock".

Expansive has a wonderful co-working space in downtown Albany. I've used them twice over the past…read morethree years. The office space is bright & clean with lots of room to do work. Destiny is a delight as a building manager, keeping everything working smoothly. Highly recommended if you want a nice place to get work done.

The staff are not very helpful in the onboarding process. Don't rent here unless you have a…read moreweek-long transition period available to you, or at least a lot of patience. Clunky business processes.

Great place very clean. Best prices, easy and convenient location. spacious room very well up kept…read moregreat customer service.

This is a great motel been staying there and things are changing new owners took it over and they…read moredid a lot of work in the motel it looks very nice and clean no bugs no roaches no bedbugs it really is a good place to stay and very clean quiet $60 a night is not bad for that price they have a clean place and the safe place to spend a night I really like this motel you have to try it out you would like it to And everything is clean and that's a good thing for everybody and they have good coffee too and nice TVs you'll like it