I've Been To Urban Outfitters In Mall Of America At Bloomington MN It's A Great Place to get some clothes accessories and more. read more

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Urban outfitters is a cool store. I mostly like it for the random trinkets vs the clothes. They do have some cute clothes but it's not very size inclusive (at least in store). I went in just to mostly browse. Found some cool stuff like a crochet Beyoncé or Marilyn Monroe kit, some Sanrio stuff, beanie baby's & some other quirky items. I've been wanting to make frames to display my mini Polaroids but found some really cute frames & photo albums. They are a bit on the pricey side & you can probably find similar items at other places like Down in the Valley (not the clothes but everything else). read more

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They used to be Urban Infitters, but they finally declared themselves gay and we can now celebrate that they are officially Urban Out-fitters. This is a rather awesome Urban Outfitters store inside the Mall of America, right by the entrance, which is usually busy (partly because it's right by the entrance, so less walking from the West parking) and often has some pretty amazing stuff in the window like all the World Cup stuff they had when I was by here last time. I like the store in general and they are very unique and different to a lot of other places and I see a lot of people wearing their stuff. Having said that they're very expensive, and this one doesn't have the kind of sales that some of the other stores have because it is in the Mall of America and it's huge and probably has to pay a lot of rent. Or at least maybe that's the reason I'm not sure. Or... Maybe because a lot of tourists come here so they can get away with charging more. They were friendly enough and I don't see why so many people hate it but then I don't see why so many people hate f***ing me either. read more

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I mainly visit Urban Outfitters for their whimsical selection of books. I like the variety of titles they have on display, but will usually wait until it arrives at 1/2 price books. Once in awhile I've found a few throwback items in the clearance section. The chinese jump ropes were cool. I picked up a few of those for my nieces who loved them..but I'm sure they'll be tossed to the corner once the Chinese Jump Rope phone application becomes available. There's just something annoying to me about all the milennials wearing all the old throwback items. I just want to ask if they even know who the Marshmellow Man from Ghostbusters is. Whatever...that's just me. I'll stop before I sound 400 years old. I was young once too. The staff has always been friendly which is nice and they do have some fun gift ideas. read more

I had an issue with my urban rewards and the guy took my coupon then said it couldn't be applied with the in store discount so he took it off but I didn't get the discount back. I went back into the store and talked to a high school/ college student and she had the worst attitude. I explained her my situation and she acted like I was an inconvenince to her while she was doing nothing at the counter. then she told me she couldn't do anything and Id have to call the urban outfitters customer service which I did and eventually got my coupon back. Would not want to deal with that lady ever again. read more

Rude horrible customer service came here today browsing not one person greeted me. While browsing one of the employees ran into me and literally told me to get out of her way. I turned around and left immediately. Will never return. read more

The employees here are incredibly rude! The manager doesn't know the 1st thing about customer service. They also make up policies as they go. I had a $5 discount & was abruptly told that it was only applicable on purchases of $10 or more. The fine print of the coupon said applicable on purchases of $5.01 at minimum. This is not the 1st time I've been given false information here. If you want to go in store, I recommend the uptown location which is much more professional & friendly. This location treats customers like an inconvenience! read more

So f*cking rude! This place is the absolute worst I decided I'd rather just order online then give this store another dollar. Every time I go in here no one says a word to me until I check out then I'm usually left with an attitude from some employee that for some reason feels oh so entitled and will 4 times out of 5 throw my stuff at me. Sis you're working in Urban Outfitters in Richfield lol lose the attitude you're not that great. Never even seen an employee there smiling. read more

I absolutely adore Urban Outfitters. I always find a dress or two that I can't live without. Not to mention their array of hair pieces, headbands, & hats that I can't get enough of. On this particular visit, the hair piece table was a flock of feathers & I found two pieces for the upcoming Great Yelpsby. It will be a toss up which to wear. Their braided headbands are my favorite, although hard to come by. I also love to check out Urban Outfitter's collective array of books. There is everything from the "Snuggie Sutra" to best sellers. When I need a gift & I can't come up with an idea, an Urban Outfitters book will most surly do. Especially for those w/ a sense of humor. It's amusing & fun to shop the miscellaneous selection of decorative households & art. I cannot leave w/ out a purchase. It's inevitable. read more

Stopped in for a sweatshirt. Not crazy busy but they only had one person checking out. Waiting 45 minutes in line to check out. Will never be back. read more

I go to UO every other month or so. They have a lot of forgettable items, but every time I go, I always find at least one thing I absolutely MUST have. It does have the vibe of a marked-up thrift store, but if you sift through the junk, there are some real gems. Also, if they're out of something in your size, ask at the desk and they'll order it by phone for you with free shipping to your house. read more

Easy shopping for lazy hipsters. U.O. is essentially a thrift store with items marked them up 2-3x's the price. Most of the clothes are cheap in quality; kind of like a hipster Old Navy. But they have a surprisingly decent selection of some designer brands, household items and other trinkets. A good amount of books that are of surprisingly high quality (but of course lots of sex and poop books mixed in.) Always fun to browse and 50/50 you'll walk out with something. read more

I have to say, I'm not typically a UO shopper, but my sister-in-law wanted to swing by and look at their sale section because everything was 50% off on top of the sale prices. We found an amazing pair of sneakers in the sale section for $10 that are typically way over $100 at other retail stores. But more impressive than this tremendous score (and what prompted me to write this review), was the superior level of customer service that we received. My SIL and I both wanted the same pair of shoes, but unfortunately they didn't have her size. We asked a female clerk behind the counter (Josie) if she would be able to help us locate a pair at another store. She was extremely helpful and went way above and beyond what I would typically expect in a retail store. She checked the website and called stores to find these shoes, and set up the transaction for us to have it shipped free to my SIL's house. We felt really bad because we didn't realize that it would take up so much of the clerk's time, but she kept assuring us that it was no problem and that it was part of her job. I was blown away! Even though she hadn't eaten all day and was a little under the weather, she was able to maintain such a positive and fun attitude. If it were appropriate to tip retail employees, this was one of those instances where I would have gladly done so!! She deserves serious kudos for her customer service. I will shop at this UO location again because I had such a great experience. :) read more

Had a staff member REPEATEDLY try to open my dressing room???? How is that okay??? I wasn't in there for very long, she KNEW I was in there but 3+ times tried to open it??? I was in my bra and underwear! If I hadn't literally held the door shut and finally yelled to leave me alone idk what would have happened... left completely bewildered and upset read more

We love urban outfitters. Dreadfully went to the location at mall of America to do some exchanges, but was pretty impressed by the staff here! The friendly black gentleman in the fitting room was especially helpful in finding an outfit for my daughter. Bad location, but great service. read more

I love urban outfitters, their selection is killer even if it's overpriced cliche bullshit. Butt.... I hated the passive aggressive remarks from the staff. The specific member I'm writing this review about is wearing hipster glasses, which I'm all for!!! I just wish he would've kept his mouth shut. Not everyone appreciates your opinion(s). Even if you work at UO at the MOA, who gave u the right to blatantly talk shit about customers TO THEIR FACE?! Some people should learn that some things said will stick, even if you think they are too aloof to notice your second hand remarks. You're not doing anyone any favors. If u judge someone, in your particular position, shouldn't u keep it to yourself?( or at least be discreet about it?) I'm always respectful of other people, no matter what I think of them.. I mean I'm not stupid enough to say it in front of them if they are buying 100$+ in front of me. I would never insult a customer or behave in any way that I believed would diminish my business's credentials/ income. If your still reading this, sorry for ranting, I'm not usually one to point fingers, but this guy was seriously a dick. I would stab him if it was legal.. Jk... but fire him? Please? I never want to come back and buy shit from UO again.. maybe I'm being too sensitive? What do u think? read more