My review is currently based on customer service, everyone that I have interacted have been amazing, they contacted me back within 30min of my yelp estimate request, the owner was in a near by city and stopped by my house to give me the estimate on the tree I need removed, which was a very reasonable price. Urban tree is the first estimate that I've received and I will update my review if I do use their service. Thank you for providing amazing customer service! read more

Heriberto was great! He and his crew showed up right on time and took out a dying, full grown mulberry tree and planted our new tree in under 90 minutes. They cleaned up the mess and were helpful with how to care for the new tree. I highly recommend Urban Tree Care! read more

These folks did an incredible job. They were the most reliable arborist we've worked with, showed up early and worked incredibly hard to finish a very difficult job. We will absolutely use them again. read more

This company is awesome. Answered the phone right away. Came out in 2 days for an estimate. Large apple tree, extremely large juniper bush, dead mulberry tree and 4 stumps to grind. They also did the stumps for the 3 trees. Super clean, super fast. They were on site and done in 3 hrs total. Best money spent. We will be having them back for some other tree removal. Give them a call. You will not be disappointed. They even did a tree in my neighbors yard when I told him they were at my house. read more

Urban Tree Care did an excellent job. Their bid was well below others. Very professional! read more

Urban Tree Care - Great service and hard workers. - Tree Services Near Me

Called to remove a problematic 15 foot Sweet Gum tree and they showed up next the next morning first thing, removed the tree and left with my landscape intact all within 1 1/2 hours. Very reasonable as well! read more

I needed to trim my old oak tree. Contacted three companies. UTC came to give me an estimate about an hour after my contact, and came the next day about three hours after I gave them the OK to start work. I didn't want to give the job to the lowest bidder because the UTC man seemed he knows more about Oak tree than the other two companies, They did a good job. Clean up the place totally. Almost 5 stars if not for a damaged sprinkler which the UTC man claimed it was already damaged. Update: The next day the owner called me regarding the four stars and the damaged sprinkler. She sent someone the same day to have it fixed. She definitely deserve a five star. Excellent company and excellent follow up. Definitely will recommend this company. read more

Had a great experience with Heriberto, his team, and Lizet. I had 5 trees that needed trimming. They gave me a competitive price, showed up on time both for the quote and the day of the job, did an excellent job with the trimming, and were done in an hour. Not only that, but I had been indecisive about whether to cut down a tree, and changed my mind a couple of times. Lizet was very accommodating with the changes and was no more than a phone call, email, or text away. Would use their services again! read more

The job was executed very well. They came on time and did the job as requested. Very accommodating to the request. Cleaned up before they left. Highly recommended. read more

We found Urban Tree Care on Yelp and called them looking to have several trees including two larger oak trees thinned out and trimmed. They were extremely responsive and got us a quote later the same day. The price was very fair for the work involved so we asked them to schedule the work. We also asked them to to grind a stump that we forgot to ask about on the initial quote, but they quoted a very good price for that as well. The job was completed just a day after we received the quote and we are very happy with the results. The trees look natural and well shaped and the site was left clean and safe. I'm very pleased with our decision to use Urban Tree Care and will definitely keep them in my list for future work. Highly recommended! read more

This is hands down the best tree service I have worked with in the Bay Area. We had a huge Bay tree that hung over a canyon. Nearly every tree company we talked to said it was either too difficult, didn't return our calls, or quoted us a ridiculous price. Urban Tree Care called me back 30 minutes after I contacted them and Heriberto came within a couple hours to take a look. After seeing the tree, he said no problem and gave me an extremely reasonable quote, and said his team could start working on the project in TWO DAYS. Every other company said the soonest they could come out was months away. Heriberto came and cut down the tree with exceptional skill and care, and his team then cleaned all of the tree away over two days or hard work. This company is amazing. I can't recommend them enough. I wish the rest of the world was run as well as this company! read more

Excellent service! Initially, the quote was given for the wrong house. They revised the quote quickly and was very competitive with other tree cutting service companies. Lizet and George were professional and followed thru on the time and date. Would recommend Urban Tree Care to other people. The workmanship was excellent (see photo) read more

Urban Tree Care - After Urban Tree Service completed the trimming and pruning. - Tree Services Near Me

Crew came by and did an excellent job trimming our two front trees. We discussed before hand how I wanted them cut and they went to work. I was impressed by how quickly they worked and how clean they left the worksite. I would use them again for any future work and recommend them to friends/family. read more

Urban Tree Care did an excellent job cutting down and removing our dead pine today. I can't believe that huge tree was completely gone by the end of the day. The clean up the team did was amazing. I definitely will use their services again. read more

Had two trees removed from my front yard. Heriberto and team was professional and did a fantastic job. Lisette was also very responsive and helped with scheduling. Highly recommend if you need any tree/bush removal or maintenance read more

We were involved in the Northern California LNU Complex fire. Thankfully our house was spared but numerous trees were burnt. Heriberto showed up on time for the walk through. He was equipped with a pen knife and laser pointer which I thought was odd for a tree removal estimate. He used these tools to show me which trees were probably still alive despite appearances using the pen knife to scrape off a little bit of bark and used the laser pointer to show me new growth that I didn't see. We were a little skeptical when they said they could do the job in one day but we selected them for the job. Heriberto and his team (4 total) removed 6 sequoias, 3 large pepper trees (2 had trunks over 18" in diameter), a crepe myrtle and Pomelo tree. All trees were chipped and stumps were ground. They also cleared mulch I had in the flower beds around the house (the mulch caught fire and burned right up to the house - eek - shout out to the fire department). Their post work clean up exceeded my expectations. All the dead leaves from the burnt trees were blown away and picked up. The only thing remaining from where the trees stood was bare ground. They even cleaned up debris from our front porch and back patio. Total time was about 6 hours. Urban Tree Care deserves all the 5 star ratings they have. read more

Urban Tree Care, Eddie and his crew are an excellent resource for tree removal and trimming. Eddie runs a respectful, efficient and safe job site. Their crew completes an exceptional clean up. We have used their services twice now and will hire them again. We highly recommend their team. read more

They were very professional, they cut down two large and two small trees in my yard! They were always prompt at responding to messages. They cleaned up after the job was done! I would recommend this company to anyone who needs tree removal. read more

A huge old oak tree in our yard split, with half of it falling against our home and into our yard. The Urban Tree Care team removed both the fallen limbs, some of which were two feet in diameter, and the half of the tree left standing with no further damage to our home or landscaping. We were extremely pleased with the quality of their work. read more

They did a very nice job with tree removal, stump grinding, and general pruning at my house. Their price seemed fair, and they were very good at communicating. Highly recommend. read more

These guys came, gave a fair quote and came back to complete the job they quoted on time and on schedule. The tree limbs were removed and remaining brushes and shrubs were taken out cleanly and they did not leave a mess. I highly recommend these guys for your tree removal needs. read more

Called Urban Tree Care yesterday 11 AM, when we discovered roof tiles on the ground. Called back within the hour, came that afternoon to asses/estimate job. 3 trees 35' tall gone with all traces cleaned up in less than 24hr. 5 stars! Thank you Urban Tree Care! read more

So, I requested a quote online and the got back to me right away. Great estimate, so we hired them to trim 7 of our trees. They're response was quick and appointing was easy. WOW they arrived on time did a beautiful job and cleaned up! I am so happy we went with this company ...HIGHLY RECOMMEND!!!!! read more

During this pandemic my husband and I decided to create a Mary's Garden in our backyard and we needed to remove a bamboo tree in that said area. Urban Tree Care was very accommodating and reliable from the start of giving us a quote, scheduling and completion of the service. Highly recommended!!!Thank you Lizet! read more

Great job. The main tree we needed taken down was right next to the house and between other trees. These guys took it down with precision and quickly. The guys are polite and efficient. A good value. We are definitely planning another day with them! read more

I hired Urban tree care to trim a palm tree and remove an overgrown Ivy tree. They were prompt, courteous, fast and cleaned up the mess thoroughly. They trimmed the palm leaves so far that we probably won't need trimming again for 3-4 years. They even removed some small ~5 footish oak trees for free! Thank you, Urban Tree Care! read more

We've had a 60 foot tree in our front yard that we've been trying to get rid of for about 5 years. We've called other tree services and they either charge a ridiculous amount or just don't show up when we schedule them to come out. Urban tree care happen to be cutting down a tree right down the street so we decided to go ask them for a card. Not only did he have a card ready to give me, but he walked over and game me an estimate on the spot. His price was more than reasonable, and we came to an agreement within 5 minutes. When he came out to cut down the tree, his team was efficient and professional. They have over a decade of experience and it shows in the work that they do. Highly recommend you call urban tree care, as they provide multiple tree services. read more

They came and left like nothing happened. They did a good job cleaning all the debris from the trees. I have like 5 pine trees and 3 bushy trees for a very reasonable price compared to other companies that gave me a quote. Highly highly recommended!!! read more

I sent a quote request to grind several stumps via Yelp and one of the owners got back to me with a quote immediately (I provided pictures and dimensions). We only communicated in app, which I prefer, and they didn't insist on a phone call or house visit to give a quote, which was fantastic. The owners are both very nice, easy to work with, and very responsive. They showed up a little later than expected (20 minutes or so), but well within the reasonable period given traffic etc. The cost was reasonable and they did a really great job - very efficient and knowledgeable. Will definitely call them again when I need any tree services. Highly recommend! read more

Urban Tree Care came back to my house to remove three Eucalyptus trees in my back yard that are more than 200ft high. Eddie the main climber is the best, he gave me a good estimate and handled everything with care. I would definitely recommend to any person that sees this. 10/10 read more

We're in Napa and have used Urban Tree Care several times over the past year. They are very responsive, punctual and professional. They do a very good job for a fair price. It's nice to see a well-run business that works hard to provide good service! Highly recommend them. read more

Urban Tree Care did an awesome job!! We had two huge pine trees taken down and three other trees trimmed at our veterinary clinic. Lizet either always answered the phone or got back to me right away whenever I called. Their prices were fair, and were efficient, polite, communicative, flexible and accommodating. We wanted to have the trees cut down for fire logs and placed in a certain area in our work yard. The workers didn't think our location for that large amount of logs was ideal so Lizet went down to access the situation and came up with a better spot. I would highly recommend Urban Tree Care! read more

Eddie and his crew were fast, professional and practiced COVID safety protocol. They cleaned up debris from the limbs and the Mulberry tree they pruned looks great. I would recommend Urban Tree Care. read more

They showed up right away and gave me a great quote and a discount. The next day a team came out and took care of cutting some dead limbs and shaping my tree. Great company! I would highly recommend. read more

I called on a Saturday to make an appointment for a quote. I was promised someone would be at my house on Monday between 1-2pm. I was also asked to text photos/video to the phone number, which I did on Saturday immediately after I called for the appointment, but no one ever responded to the text. I live over an hour from the home I needed the consult at, so I was there by 1230pm on Monday. 1pm arrives...2pm arrives...3pm arrives, and still no one is there. I text the number at 3pm and I'm told they had an emergency tree service, that morning. Ok, that was in the morning...yet it's 3pm and I've gotten no text or phone call. Instead, I had to call THEM to see where they were. Then they call me. She tells me she can have an appraisal done NEXT Saturday, almost another week out. Pass. I'll find someone more reliable. I got to leave the house where they no-showed/no-called right at maximum rush hour to sit in traffic the next 2 hours. read more

Very professional, reasonably priced. Definitely worth it. They have all the tools and the skill to do it right.

Requested an estimate for tree removal from several companies via Yelp. Urban replied requiring a debit card number just to get a quote. I responded asking them if I was mistaken that they actually wanted my debit card just to get a quote. Lizette from Urban never replied and lucky for me I found a great company- All Stars Tree Removal - to do the job at a great price. No debit card required. Shame for Urban cause the job was a couple thousand dollars read more

They cut down a large oak tree for a reasonable price. The crew was very skilled and made easy work of the oak tree which was in a tight spot next to a hot tub. Eddy is very dedicated to his craft and I will definitely use them again. Thanks Urban Tree Care. read more

I originally requested a quote from a different company through Yelp and received a qote from that company but on the same day I requested the quote, Urban tree care also reached out to provide a quote as well. Both quotes were within 100 of each others to trim/thin a 60 ft oak tree. Heriberto from Urban tree care said he would climb the tree to thin it out on the inside as well as cut back some branches that were growing over my driveway. The other company wanted to use a bucket truck and would basically just trim the outside of the tree. I decided to go with Heriberto, he showed up on time for the estimate and again after we scheduled the work. He made sure through out the whole trimming process that I was happy with the limbs that he cut . He cut all the limbs I wanted plus some he saw while up in the tree. They cleaned up all the debris that they cut along with old leaves that I had not cleaned yet this fall. Overall a great job at a good price. I will definitely use them again when I havr other tree serves needed. read more

This company was great to work with and completed the work efficiently and with care to our neighbors. They were friendly and on time with everything. I would recommend them to anyone and everyone needing trees removed or topped. I would definitely use them again. read more