My doctor, Adrienne Kinsey, works out of this clinic and since I have been going there for my…read moregeneral physical exam, it has always been a wonderful experience. First of all, the clinic uses the very convenient app MyChart to communicate with me, things like when I have my next appointment, show me my blood test results, and even to have me check in the day of my appointment. I can even text my doctor a question I may have regarding the blood test results, and she will promptly reply. Second, the clinic has its own x-ray and blood test labs, which makes it very convenient for me when the doctor orders any of these. Not only are these labs equipped with the latest in modern equipment but also the medical staff that work there are very friendly and efficient. Third but not least is all the staff who works there are very welcoming, friendly, and efficient. From the receptionist who welcomes me when I arrive for an appointment, to the RM who takes my weight, temperature, and blood pressure, and takes me to the room where my doctor sees me. To my wonderful doctor who carefully examines me with my best interest in mind. To the phlebotomist who draws my blood and prepares it for texting. To the exit receptreceptionist who takes care of scheduling my next appointment and prepares and prints my After Visit Summary. Quality customer service like none that I have ever received in any other clinic before is what makes me rate this clinic with 5 stars and highly recommend it to all those who read this review.

I have just started going there. My doctor transfer to this clinic from the one in Salem. It's a…read morereal nice place. Very safe. Very big and comfortable seats. Very clean.

Dr. Ung is totally awesome. Great bedside manner and good at what he does. Giving injections, the…read moreguy is good! He really knows how to hit the right spots to calm pain. Kudos to an awesome physician!

I can't say enough for Dr Ung. He has an exceptional reputation for getting it right. Highly…read morerecommended.

Dr. Moylan displays a genuine concern for each of his patients as well as a keen interest and…read moreunderstanding of their individual needs. His staff shows a similar concern. His advise is not hasty but scrutinized carefully. My daughter is currently his patient and shares my feelings about her medical care received.

Doctors are fair-but people who answer phone are curt and very close to rude. Just so busy doing…read moretheir job that they come across as to busy to listen to you and not inclined to help

What was a great practice has sadly gone downhill since the departure of Dr Patton. The office has…read morebecome militant and their service level has fallen off. Don't expect much from the front office. All you'll get is heartache.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

I have had wonderful experiences with all providers and staff at this clinic for over a decade and…read morethrough four pregnancies. They were very accommodating and supportive when complications and urgent needs arose. Having all services on site (labs, U/S) made my experience positive and tremendously efficient with my valuable time, especially when hearing of others' experiences managing multiple appointments and locations to receive needed services.

I have used several doctors here, and not satisfied with any of them. Jill Arliss put me on…read moreprogesterone, and estrogen. The dangers of this medicine was not explained. Then, I ended up with breast cancer about a month after taking it. Musgrove was very unprofessional in examination. She made me feel very uneasy. Then with Dr Draeger, she wanted to know if she could use AI in the examination. Just her asking to use AI, made me feel like my personal information was not private, and I felt invalidated. I said no. She just stared at me. I got a feeling of extreme aloofness from her throughout the whole examination, and I felt very uncomfortable with her. The exam was just strange, one like I have never experienced before.

One of the doctors in the roanoke Valley. I highly recommend. Never had an bad experience with…read moreany of his staff. If you are looking for a non judgemental doctor, then this is one for sure!​​

I called to change an apt to another date and karen the operater who took my call was very rude not…read moreperffesonal at all yelling hello hello like she couldn't hear when I said hello hello I'm here she went straight with attitude saying don't tell at me I never did I at the begining of our phone call asked her to lower her voice and stop being rude welp she hung up I will be doing a formal complaint her job is to tend to sick not hang the phone up when I asked to speak to a supervisor or anyone else but her .....she may want to not work as an operater in a hospital settings at all for all she knew I could of been dying but obviously she didn't care and just hung up funny but they can trace who took your call and her name was karen. I will be talking to someone over miss hatefull karen. She may want to re-enter school for more training or look for a different job as I see it she's an operater setting apts ...just do your job next time keep that attitude to self ....karen at internal medicine dr pahalls office should be fired for being so hatefull to the patients