Great service good selection of clothes and leather and saddlebags I bought new chaps a lot cheaper…read morethan I expected, going back for new set of bags.;-)

This is a pretty cool shop. They have several older bikes on display and a good assortment of…read moreclothing/jackets/helmets. They usually have monthly swap meets in the parking lot (think small flea market for bikers) and yes, they have Harley stuff, but they have stuff for Jap and Euro bikes too. Usually always seem to be a few bikes for sale as well (think like 2 or so this isn't really a dealership).

SI think this place is fairly new. It's in the same area as the Charles Hall Museum And Gift Shop…read moreand I got the feel that it's within the same management, maybe the same owners. The only random knock that I have, is that the tshirt that I picked out at Charles Hall Museum And Gift Shop, was $2 cheaper. I decided that was the shirt that I wanted, so she matched the price. I felt stupid mentioning it, so life would be easier if they kept their prices the same. My favorite part was the phone museum in the back. Seriously! They had the telephone that was on my Christmas list for two straight years when I was a teenager and I never got it... neon light phone.

I'm sorry I don't remember everyone's name that helped us while visiting your store but I wanted to…read moregive a review of our interaction. We were there Saturday 13 July. My birthday was the 12th and we took the weekend to ride the Tail of the Dragon and stay in Gatlinburg. My stepfather gave me a blank vest that I have been carefully crafting to myself. Obviously we had seen your place on a previous trip and had to visit this time for additions to the vest. I'll begin with the welcoming atmosphere and fine selection of products uniquely chosen for display. The ease of getting help and having items stitched on was relieving. I wanted to buy more and stay longer because the staff was so personable. The very sweet lady doing the stitching was a perfect pleasure to be around and she gave me a special addition of her to my vest with a US Army button cover for the top. Honestly, I couldn't stop thinking about it on the ride home to Cincinnati as my favorite and most satisfying part of the vest. Such a kind symbol from the heart. Also, the lady that took my payment was deeply intuitive which I found to be an excellent connection of the example incarnate of customer service. Actually beyond. She noticed my OCD self and the tad of bougie which helped guide me to happiness in my selection of button chain extensions. With these ladies helping throw ideas around and the way they could read me, I couldn't have landed on a more perfect layout. Still, the best part of it all was the gifted button cover personally selected and placed on the top button. The visit was complete only with this addition. I had a patch I brought to be sewn on and purchased another one but that button was something that I will forever remember and the giver will have a place in my heart and mind. Thank you so much! We rode the dragon, we saw a show, we enjoyed the area and scenery, we had good food, but the best part of my birthday weekend was spending time with the ladies of Iron Riders Outpost. You are truly amazing and everyone visiting the area should come to see. I will intentionally route another trip your way. Very sincerely, Anthony Worley (Whiskey)

If you are looking for good quality and excellent customer service, look no farther. This store has…read moreit all, and you simply can't beat their prices. The owners are always very down to earth and very knowledgeable! I would also rather give my business to a husband and wife shop than these big companies. I have recommended Iron Riders to quite a few people and they where very happy as well and will be returning for their future needs. I just wanted to take time out and review this store so hopefully it will help other shoppers out :-) Great job to Iron Riders!!!!!!

Knowledgable and helpful employees. Ask for Cameron, gave me great advice on upgrading a part for…read moremy bike.

I've been to many HD dealerships all over the country and I can honestly say this one is excellent!…read moreThe amount of collection bikes on display can't be beat. Their new and used inventory is huge! And the way they have Merch spread out throughout the building is really smart. It makes shopping and sight seeing one continuous experience. This is a must visit dealership if you fly into TYS. The people here are so super friendly and very helpful.

I showed up at Smoky Mountain Harley-Davidson a little after 4:00 PM on a Thursday afternoon. They…read morewere hosting a concert that night and there were a lot of people present. We had just gone through the Tail of the Dragon earlier that day and it apparently was more than my buddy's bike could handle. Something broke inside the engine. Anyway, the service staff rushed it into the service schedule, and while it wasn't good news at least we didn't have to wait a loon time for it. Every member of the staff at SMH-D was pleasant and easy to be around, including manager Sabrina, staff person Kristin, and most notably Ainsley on the sales floor, she's a riot. Every person I came into contact with was a pleasure to talk to. I will most definitely do business with SMH-D again. Thanks all!

I'm relatively new to Chattanooga and never expected the fantastic treatment I received here. Brad,…read moreChristian, and Ben made a lifetime customer out of me because they bent over backwards to ensure I was satisfied with the products Cycle Gear sells.

Great customer service! Glad to have these guys in town. We were in the store Saturday night and…read morehad no idea they closed at 6. They never pressured us and answered every question we had on helmets and jackets. Thank you and sorry we held up your evening.

I ordered a gun holster. it was too big and I did not like the way it fit the gun. I have explored…read moreevery Avenue to contact them. NO REPLY

These people are a joke. I placed an order. Money taken from my account same day. Now a few…read moreweeks later can't get any information from them. I am disputing the charges and turning the matter over to my law firm to deal with as fraudulent business practices. I hope they get shut down.

Most importantly, this business DOES NOT stand behind the DEFECTIVE products it sells. Bought my…read morehusband this wallet, when we got back to the house he went to put his stuff in it and to his dissatisfaction saw it was ALREADY coming apart. Back we went to return it amd the VERY RUDE woman behind the counter informed us only exchanges allowed. Ok, so... twice the original price later we left. No apologies no anything other than you owe us more money. I think they're banking on the fact that most of us are tourist. So screw the tourist in pigeon Forge by the outback leather company on Parkway Drive. Shame on you! To the woman behind the counter, if you can read, try, ' how to Win friends and influence people'

I was asked by the employee for my ID because I purchased a $20 wallet but then the person after me…read morewho was white didn't get asked. Super disrespectful and disappointing, definitely won't be coming back especially since the wallet tore already and it's been hours. Cheap and racist.

Nicole sold ùs cardo intercoms and installed them. She is very knowledgeable, friendly and helpful.read more

Every order I've ever made has been top notch, every time I've had questions about anything the…read morestaff has helped me hands down.