All you are is a customer not a patient all they care about is the money. Not helping patients feel better. Us 2 could care less about improvement of their facility and rules . Gatekeepers of rules that keep you from getting care. Don't waste your time with us 2 read more

I've given Us2 4 different chances since 2020, and they've failed me every time... and I'm honestly unsure what else to say at this point. I helped them get rid of a transphobic nurse (Nurse Rachel Cabral-Guevara, who is an anti-trans politician as well btw) because she treated me rudely and I still gave them a chance. Therapist McKenna sent me to another therapist because she didn't work with DBT or Borderline personality disorder in 2020... now they are her specialties, wild that. Therapist Trisha broke my trust as a patient. I'm not sure how you can call yourself an ally to trans people and not know what gender dysphoria is and how it can work within people. So I stopped seeing her as well. Now it's 2025, and I'm struggling, looking for any option to seek therapy after spending those years interim on a wait list for someone else, and shocker, turned away due to insurance issues. When I first chose Us2, I asked specifically which HMO they worked best with, so that I could be sure that I had the best access to therapists, just in case. They told me Network Health in 2020, and now, suddenly, there aren't any other therapists that take that HMO? I'd recommend seeking anywhere else before here, I wanted to hope they were better, but being fucked over 4 times is too many, clearly shame on me. A note to Us2: did you rupture your partnership with Diverse and Resilient in Appleton? If not, perhaps you need to work harder on being LGBTQ allies and sensitivity training as well. At this point it feels like you're pandering for money, because I don't see LGBTQ+ support outside of rainbows. read more

Very good people. Very compassionate. Worth checking out. I've been going there for about 2 yrs.

Worst experience with a clinic yet. Came out of the place with more trust issues than I probably started with. You're just a customer to them, and you come to realize that as they don't wanna improve on themselves as therapists or a business. There's so much unnecessary rules and gatekeeping to reach out to your own therapist just to speak to them whenever they're available next etc. They work against you. Not with you. Every other experience with therapy has been great accept for this place. Maybe some people get lucky here/ don't see what I see but I'm quite happy I'm gone honestly. The experience here is more about forcing you into societal standards as well vs not worrying about those things and just worrying about what is making life easier for you and better for you. Won't be recommending his place to anybody. Especially those who are neurodivergent. read more