I am a very forgiving person when people make mistakes. I have been with Altabank for 22 plus years…read moreand may move 3 business accounts to another bank because of one dishonest/incompetent Riverton Branch Manager. The Branch manager at the Riverton location has to be either one of the most dishonest people I have ever had to work with or she is just incompetent. I believe it's both. I could never with a good conscience recommend working with Liz Bulauski the branch manager. I believe Liz should be fired for her lack of character. I gave one star because that is the lowest the app would let me or I would give Liz ZERO stars.

Wow! Talk about banking in the 1970s. I went in to simply have a check cashed. And they took my…read morefinger print 3 times, took my ID. Verified the signature by 3 different people. Called the owner of the business account and had him answer about 20 questions. While I was waiting on them to do all of this The teller Emma refused to give my my Identification back to me. I waited about 20 minutes to get what takes normally 2 minutes. It's no wonder they only have a handful of branches

I love this branch. They are always willing to help and have a knowledgeable staff. They are fast…read moreand you rarely have to wait

I've been a member with Cyprus credit union for almost 20 years and they have been the best credit…read moreunion I've ever worked with. Their customer service is incredible and so much better than any of the local UTAH credit unions if you're looking for a awesome credit union go to Cyprus.

This place really out did themselves, with such a beautiful atmosphere, and brand new state of the…read moreart facilities they due whatever banking needs you might have. The staff was really great and they were very helpful in getting me through this process. They had great ideas and listen to my needs from the very beginning. I'm glad to be banking with you now and the foreseeable future. Thanks again for everything.

From the owner: Canyon View Credit Union is a member-owned, value-driven financial…read morecooperative serving over 130,000 members since 1956. Our mission is to help members navigate their path to financial success with confidence by providing personalized service, competitive rates, and innovative products that support long-term financial well-being. Proudly rooted in Utah, we are committed to investing in our local communities through financial education, member-focused solutions, and 21 conveniently located branches. We are a trusted path for your financial journey.

First Community Bank is AWESOME! They helped us process our Payroll Protection Program loan. Thank…read moreyou! In times of such uncertainty, it's so important to have the support of a bank there like FCB. HIGHLY RECOMMEND.

From the owner: First Community Bank first opened it's doors in 1905 as First National Bank of Layton. In 2019,…read moreFirst National Bank was acquired by Glacier Bancorp and was re-branded as First Community Bank Utah, Division of Glacier Bank. We continue to serve our local communities with personal attention and a friendly approach our customers have come to expect, all with the added resources of a much larger banking family.

If you're looking for the most incompetent, money hungry group of individuals, look no further!…read more I called the riverton branch to get my safety deposit box set up on an automatic payment plan. I was routed to the customer service facility and spoke with an agent who ALSO called the Riverton branch. He spoke with someone who advised him he would not be taking my call and I needed to set that up online through the app. The customer service representative asked if I'd like to be transferred to the app support team (don't remember their official name because I never did get to speak with them) As I was at work, I had to call back and spoke with a different agent who gave me frustratingly different information. After a 10 minute hold, she came back on the line not with the app support team. But the good news that she too had contacted the Riverton branch who would not take my call. At this point I asked to speak with her manager, as she advised me she was trying to contact an entirely different team after I had advised her of the situation. Another 10 to 15 minute hold. Finally she comes back on and says it will just be "one more moment" to which I respond, Can you please just get me over the app support? She replied that unfortunately they could not assist me and I would have to go into the branch. (On the last workday before thanksgiving). At this point, I was very upset and asked again that she get her manager on the line. I spoke with Dani, who advised me because I didn't have a Zions bank account, I could not set up autopay. If I wanted to set up an account, I would need to go into the branch. And boy I did! I was treated by a teller and I informed him I would be canceling my lockbox, but didn't have the keys. He informed me Ryan (corner desk balding man, in today a pink shirt) would need to help me. I sat and waited patiently while he helped an older couple. Finally he greeted me and advised me that he actually DOESNT schedule the lock drilling. Miss office behind me does. But don't worry, just another 10 minutes. Keep in mind I had to take a lunch to attend to this matter, and was already running behind. Finally Karen Slagoski? (Sorry Karen!) came out with a client and, although knew I had been waiting sometime, lazily stroked the clients assistance dog while ignoring me. And also the client point me out. Finally I am graced with the opportunity to enter her office and cancel my lockbox. It takes her a laughable amount of time to simply say, she would give me a call and what days work best. Sorry? I explained to her that this could have been taken care of about an hour ago if pink shirt (my suspect) hadn't refused my calls. She apologized profusely and said she couldn't think of who would commit such an act. Que eye roll. I thank her for her time and ask for a business card. This is the only souvenir I received out of this ordeal. Behold: Bonus: My father worked for Zions bank for 30 years. Before he had a chance to retire, the fired him. Or rather "let him go with severance" HARDLY the reward he earned after being loyal to their company. But nonetheless he left. A man in his 60's who now works at FedEx and has been hurt several times on the job. Zions bank you are heartless, spineless money hungry monsters. And the Riverton branch is the perfect example of incompetence. From the bottom all the way to the top.

Every time your here to make a transaction through the window, expect 15 to 20 minutes. They are on…read moreanother level when it comes to slow.

This Credit Union in my humble opinion is the best. The wife and I have banked here for a while and…read morenow ALL our kids bank there. NOT because of mom and dad. They have their own speret lives and can bank anywhere they want. All my years of banking here I've only had 1 problem with 1 employee, and it was quickly resolved. The managers are awesome ALL the staff are awesome to do business with. I honestly would recommend them to friends and family.

I was Bank of America customer for over 40 yrs. Wells Fargo customer service is hands down the bestread more

Pretty piss poor customer service to close the shade on us in the drive thru when we show up at 5…read moreon the dot. We have a LOT of accounts through Wells Fargo but it makes me want to take all our money out. Piss poor!!!

Friendly service. Never treat you like an inconvenience. Clean buildings and grounds. Very…read moreprofessional people and service.

It's honestly hard not to like AFCU. Why?…read more 1. They have locations virtually everywhere in the Salt Lake area, you never have to go far to find one. 2. They have great products, particularly their checking accounts for which there are no account fees for your normal banking needs, and honestly even things you might not use too often usually have little or no cost too. 3. Their online bill pay has worked flawlessly for me for 7 years now - I've never had a problem with a bill not getting paid on time. 4. Service is almost always friendly and helpful regardless of location, even at the smaller branches in grocery stores. So why did I pick this particular location to review? Well it's my closest major branch, and they have all the services including the things you can't do at most grocery stores/smaller locations. E.g. notary services, automatic coin deposit machines (which don't charge you a single penny - excuse the pun - in commission) and just staff who will help with any little concern you might have. Plus of course a great drive through. If I had any even slight complaint, it would be reliability of their web sites and some old fashioned design that makes them not always work correctly on things like tablet devices. But this is minor, when it works, it always works correctly. And I tend to nit pick these kind of things due to my profession, I can make similar complaints against many banking establishments, and having worked in the banking sector also can tell you when it comes to technology they are still mostly in the 1970's with a "nice" web front end bolted on for good measure! So AFCU gets a pass here even though they might not be as "nice looking" as some others. It gets the job done! In conclusion, many locations, great products, good customer service and a workable online presence....AFCU.......For the win!

Chase's customer service is WONDERFUL. They really know how to take care of their customers. Great…read morecredit cards, awesome promotions on other financial products, and just general superness. I would recommend Chase and this branch to anyone.

If I could put 0 stars I would. This branch was not helpful and honestly no chase I've ever been to…read morehas been helpful. "Can't deposit cash unless you are a chase customer". Doesn't matter it was my mom's account and that she needed the money. Rude and annoying rules that don't make sense. Cash should be good no matter what. It's cash!

Disappointed in this branch! Don't have the bills to cover a transaction I was gonna make!read more

They've been great to work with me on a somewhat complicated account. I've appreciated their…read morepatience and great customer service.